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Boasting rare nigori-yu milky water hot spring baths and , Mount View Hakone offers Japanese-style rooms and Japanese delicacies. Free WiFi is available throughout the property, and free parking is available on site. Japanese-style massage can be arranged at a fee. Air-conditioned rooms feature a tatami (woven-straw) floor, on which traditional futon bedding is spread to sleep in. Amenities include an LCD TV, fridge, a safe and yukata robes. All rooms have a private toilet and washbasin, while bathroom facilities are shared. Green tea sets with snacks are provided. Guests at Hakone Mount View can enjoy rare volcanic hot spring water called nigori-yu, either in a shared open-air bath or at a surcharge in a private one. The hotel offers a shop with local products, Japanese-style confectionery shop. Japanese meals featuring local and seasonal ingredients are served for breakfast and dinner, at the dining room. Vegetarian meals can be provided upon prior request. Mount View Hakone is a 15-minute walk from Venetian Glass Museum, a 15-minute drive from Gotenba Premium Outlet and a 15-minute drive from Hakone Open Air Museum. Buses to Odawara and Yumoto, including highway bus to Shinjuku, depart from the bus stop in front of the property.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Asian

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
9.5
Facilities
9.2
Cleanliness
9.4
Comfort
9.3
Value for money
8.8
Location
8.4
Free WiFi
8.7
High score for Hakone
Select topics to read reviews:

Guests who stayed here loved

  • Luke
    United Kingdom United Kingdom
    The private onsen and traditional Kaiseki dinner were real highlights.
  • Annie
    Australia Australia
    It was in a great location with a bus stop directly outside so travelling around was super easy. Also the food was exceptional and beautifully presented at every meal. We really enjoyed our private onsen as well.
  • Branislav
    Czech Republic Czech Republic
    It is a traditional ryokan with everything Great public onsen with option to reserve a private one Really good dinner and breakfast Friendly staff
  • Talia
    Israel Israel
    The Japanese style room was spacious and clean. Mine was a simple room so no special decor but it was aesthetically pleasing. Big windows, comfy futon. Had an electric kettle and full tea set, and even a TV. Toilet and wash sink in the room were...
  • Charo
    Australia Australia
    Amazing experience for the value. Felt like a 5 stars hotel with the little details - dinner and breakfast, staff attention, the clothes in the room. Ryokan was clean and could enjoy the public one by myself several times
  • Robert
    United Kingdom United Kingdom
    Very convenient location which combined lovely views with easy bus access (is also relatively early along the bus route back to Odawara so you can get a seat for that bus). Lovely facilities, great onsen, magnificent food, conveniently located...
  • Cornelia
    Canada Canada
    We did the half board option and had an amazing traditional Japanese dinner and breakfast. We tried many varieties of delicious dishes. The room was very large and airy with plentiful storage and very comfortable to just relax in. It was easy to...
  • Yahel
    United States United States
    The rooms were well furnished and clean. The staff were professional and kind. Good location, a short bus ride away from the main attractions. The hotel's public onsen was very well maintained and inviting, which made for a great first time in...
  • Mike
    Netherlands Netherlands
    We had a spacious room with large beds, which was great to have in between our stays with smaller rooms in Tokyo and Kyoto. The staff were extremely friendly and spoke English very well. In addition, the kaiseki dinner was amazing and tasty - they...
  • Caitlin
    Australia Australia
    Staff were amazing! The experience was just awesome! Getting a full Japanese dinner and breakfast was exceptional (bit of a shock but fun to try all of the different things!)

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Hello if we visit by the Hakone loop at what station do we exit to get to the ryokan -Thank-you

    At Hakone Yumoto staion, transfer to the Hakone Tozan bus on the T line (bound for Tougendai) and get on No.248 ""Sengokuhara Bunka Center-mae" The ho..
    Answered on 24 January 2023
  • For Japanese-Style Room with Shared Bathroom, does it mean we will be sharing toilet and bathroom with other guests? Is there a bathroom in the bedroom?

    和室.・シングルルームご予約場合は共同の大浴場をご利用ください。
    Answered on 13 February 2023
  • Is the Onsen private and attached to the room? Are the showers shared with other travelers?

    All rooms have private electric toilet seat and sinks. But there are no showers in rooms except premium room, please use it in the public or private o..
    Answered on 31 August 2023
  • Hi is the dinner kaiseiki style? Or buffet ?

    Our dinner and breakfast are Japanese kaiseiki style.Thank you.
    Answered on 6 November 2022
  • Do you allow tattoos

    Public onsen is not allow tattoos. we would like to recommend you use the private onsen (2000yen /3000yen per time 45mins), please reserve at the fron..
    Answered on 15 April 2021
  • 1. How do we get from Odawara station to your hotel?

    From JR Odawara Station, please go to the No. 4 bus stop after exiting the station.Transfer to the Hakone Tozan bus on the T line (bound for Tougendai..
    Answered on 3 August 2023
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Property surroundings

Facilities of Mount View Hakone
Great facilities! Review score, 9.2

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Hot spring bath
  • Free WiFi
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
Services
  • Shared lounge/TV area
  • Lockers
  • Vending machine (drinks)
  • Luggage storage
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Wellness
  • Full body massage
  • Public Bath
  • Open-air bath
    Additional charge
  • Hot spring bath
  • Massage
    Additional charge
Languages spoken
  • English
  • Hindi
  • Japanese
  • Chinese

House rules
Mount View Hakone takes special requests - add in the next step!

Check-in
From 15:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 00:00 and 06:00
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubNICOSUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 00:00 and 06:00.

The fine print
Need-to-know information for guests at this property

Luggage storage service is available prior to check-in hours and after check out.

Rates differ according to the number of guests. Please indicate the correct number of guests staying at the time of booking.

Guests bringing children are kindly requested to inform the age of the child at the time of booking. Please note that child rates apply for children between the ages of 3 to 6, and rates include futon, meals and other amenities.

Children over 3 years old must use an individual bed. Beds consist of Japanese futon bedding.

Please inform the property in advance if you have any food allergies or dietary needs.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mount View Hakone in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 00:00:00 and 06:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Mount View Hakone

  • The prices at Mount View Hakone may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mount View Hakone offers the following activities / services (charges may apply):

    • Massage
    • Full body massage
    • Hot spring bath
    • Open-air bath
    • Public Bath
  • Mount View Hakone is 5.6 miles from the centre of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Mount View Hakone can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Asian
  • Room options at Mount View Hakone include:

    • Triple
    • Single
    • Double
    • Twin
  • Check-in at Mount View Hakone is from 15:00, and check-out is until 10:00.