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Experience world-class service at Lotte Arai Resort

Set within 49 km of Ryuoo Ski Park and 49 km of Zenkoji Temple, Lotte Arai Resort features rooms in Myoko. The accommodation provides a ski pass sales point, as well as a bar and ski-to-door access. The accommodation offers a fitness centre, sauna, restaurant and free WiFi throughout the property. At the resort, all rooms are fitted with a wardrobe. Complete with a private bathroom equipped with a bidet and free toiletries, the units at Lotte Arai Resort have a flat-screen TV and air conditioning, and selected rooms will provide you with a terrace. Guest rooms feature bed linen. At the accommodation guests are welcome to take advantage of a hot spring bath. The area is popular for skiing and cycling, in addition, ski equipment hire and bike hire are available at this resort. Speaking English, Japanese and Korean, staff are willing to help at any time of the day at the reception. Lake Nojiri is 26 km from Lotte Arai Resort, while Lake Hokuryuko is 45 km away. Matsumoto Airport is 124 km from the property.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Lotte Resort
Hotel chain/brand
Lotte Resort

Property highlights

Top location: Highly rated by recent guests (8.6)

Free parking available on-site

Ski-to-door

Open-air bath, ​Public Bath, ​Hot spring bath

Activities:

Fitness centre

Skiing

Spa and wellness centre


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 double bed
1 double bed
1 single bed
and
1 double bed
2 single beds
1 single bed
1 extra-large double bed
1 single bed
and
1 double bed
2 single beds
and
1 double bed
2 single beds
2 single beds
1 double bed
1 single bed
and
1 double bed
2 single beds
2 double beds
2 double beds
2 double beds
1 single bed
and
1 extra-large double bed
1 extra-large double bed
1 single bed
and
1 double bed
2 double beds
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Guest reviews

Categories:

Staff
8.4
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
7.7
Location
8.6
Free WiFi
9.0
Select topics to read reviews:

Guests who stayed here loved

  • Beatrice
    Australia Australia
    The outdoor onsen was great. It was raining lightly which was so refreshing in the hot water of the onsen.
  • Anthony
    Czech Republic Czech Republic
    The onsen is really nice and spacious. The parking lot is big and the hotel was half empty during the summer season.
  • Timothy
    Australia Australia
    Lotte Arai is one of the best snow locations in Japan. The Shinkansen from Tokyo stops close by and the bus shuttle is fine. The restaurants Onsen and Facilities are first class. The snow is superb. Will try to return next year.
  • Monina
    Australia Australia
    We loved that everything was in the one location and we didn’t have to travel to another place to get to the snowfield. It was also a very family friendly hotel with lots to do even if you weren’t skiing.
  • Amanda
    Australia Australia
    Loved convenience of not having to go anywhere and we were able to just relax and have fun together as a family. All restaurants and meals/buffets were amazing. Soft serve machine a hit for the kids. Spa treatment was great. Amazing family...
  • Leigh-ann
    Australia Australia
    Great resort, awesome skiing in winter season. Easy accessible, food is plentiful, staff are excellent, rooms are beautiful well equipped. They gave us 3 rooms adjoining in a private little wing that made us feel special. Family holidays are fun....
  • Bruno
    Australia Australia
    Breakfast was as good as expected although not as much selections as other similarly priced hotels. Short walk to their gondola was great despite the poor snow falls on the days we were there. Rooms clean, staff gave good service.
  • Niny
    Australia Australia
    Love the service and facilities from Lotte Arai. Would love to go back again!!
  • Claudine
    New Zealand New Zealand
    The bursary of having ski fields at your doorstep. The onsen was beautiful as well.
  • Sharon
    Singapore Singapore
    Excellent. Everything is self contained. All the staff were very polite but restaurants like Japanese and Korean were shorthanded due to festive period. Perfect for families with young or teenage kids. Gym was big. Best part was the coin laundry...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • What is the closest train /bus station to reach your resort ? And how much time does it takes to reach ? Is there pick up service from the station?

    The closest train station is Joetsumyoko station. We have a complimentary shuttle bus service from Joetsumyoko Station to our resort . It takes luffry..
    Answered on 18 April 2021
  • Breakfast is only for adults or it also includes kids? what facilities are included in this price and what is not.Say pool, onsen, breakfast etc.

    If you book a plan with breakfast ,breakfast will be includsd for your number of people as adult and child booked. The guests of hotel can take a ons..
    Answered on 18 April 2021
  • Do we still have snow for kids to pay and aki in 1st week of april on 1-2-3rd april ???

    Depends on the weather, we will have snow to open the some courses.
    Answered on 16 August 2021
  • does the superior twin room have a toilet and shower ? (e.g. bathroom) thanks

    Yes,it dose Most of the Superior Twin Room has a modular bathroom.
    Answered on 18 April 2021
  • We are a family of two adults and two kids (ages 10 and 12) and the site is offers a twin room with two single beds. Can we book extra beds for kids?

    If you hope you can share with your child until 12years old one bed. Room charge for share the one bed child is free . We recomend booking a Superior ..
    Answered on 18 April 2021
  • The photos only show beds for 3 adults in the room, where does the 12 year old sleep? Thanks, Ian

    Superior Family Room is you hope that you can share with your child until 12years old one bed . Room charge for share the one bed child is free. We re..
    Answered on 18 April 2021
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Property surroundings

Restaurants
2 restaurants on site

  • The Plate [Western Style Restaurant]
    • Cuisine
      American • British • European
    • Ambiance
      Modern
  • Asahi [Japanese Style Restaurant, Izakaya]
    • Cuisine
      Japanese
    • Ambiance
      Family friendly • Traditional • Modern

Resort facilities of Lotte Arai Resort
Great facilities! Review score, 8.8

Most popular facilities
  • 2 swimming pools
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Free WiFi
  • Skiing
  • Spa and wellness centre
  • Fitness centre
  • Bar
Bathroom
  • Toilet paper
  • Bidet
  • Bath or shower
  • Slippers
  • Shared toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Picnic area
  • BBQ facilities
    Additional charge
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Bicycle rental
    Additional charge
  • Temporary art galleries
  • Kids' club
    Additional charge
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Cycling
  • Karaoke
    Additional charge
  • Table tennis
    Additional charge
  • Children's playground
  • Skiing
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Lockers
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - indoorAdditional charge
  • Open all year
Pool 2 - outdoorAdditional charge
  • Seasonal
Wellness
  • Sun umbrellas
  • Water slide
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Japanese
  • Korean

House rules
Lotte Arai Resort takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Additional fees apply for meals for children sleeping in existing beds who are 4~12 years old when booking with a meal-inclusive rate.

Please note that the outdoor seasonal pool is open from July to August.

Extra beds are available by request for an additional fee. If you require an extra bed, you must notify the property before your arrival.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

While this property offers long stays beyond one month, Booking.com is not offering a lease to a guest. Accordingly, all guests who will participate in this offering will not have any rights or interests as lessee for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Lotte Arai Resort

  • The prices at Lotte Arai Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Lotte Arai Resort offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Cycling
    • Children's playground
    • Skiing
    • Table tennis
    • Karaoke
    • Kids' club
    • Public Bath
    • Entertainment staff
    • Water sport facilities on site
    • Bicycle rental
    • Open-air bath
    • Temporary art galleries
    • Swimming Pool
    • Hot spring bath
  • Check-in at Lotte Arai Resort is from 15:00, and check-out is until 11:00.

  • Room options at Lotte Arai Resort include:

    • Twin
    • Double
    • Family
    • Triple
    • Quadruple
    • Suite
    • Twin/Double
    • Studio
  • Lotte Arai Resort has 2 restaurants:

    • The Plate [Western Style Restaurant]
    • Asahi [Japanese Style Restaurant, Izakaya]
  • Yes, Lotte Arai Resort is popular with guests booking family stays.

  • Lotte Arai Resort is 6.2 miles from the centre of Myoko. All distances are measured in straight lines. Actual travel distances may vary.