Kannawaen is an entirely nonsmoking accommodations that features a garden, terrace and bar in Beppu. 328 feet from Hells of Beppu, the property is also 1640 feet away from Jigokumushikobo Kannawa. The accommodations offers a 24-hour front desk and a concierge service for guests. There is an designated smoking area on site. All guest rooms in the ryokan are fitted with a flat-screen TV. The rooms are fitted with a private bathroom with free toiletries, while certain rooms will provide you with mountain views. All units will provide guests with a desk and a kettle. A continental breakfast can be enjoyed at the property. There is an on-site restaurant, which serves a variety of Asian dishes. The property has a hot spring bath. Popular points of interest near Kannawaen include Hyotan Onsen, Yukemori Observatory and Oita Fragrance Museum. Oita Airport is 19 mi away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.3
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
8.0
Location
9.1
Free Wifi
8.7
High score for Beppu
Select topics to read reviews:

Guests who stayed here loved

  • Daniel
    United States of America United States of America
    This was easy by far one of the best experiences I’ve ever had with my family traveling. Upfront it is a beautiful location very conveniently located to visiting five of the seven “Hells”. The grounds provide a calm and relaxing environment with...
  • Jake
    Japan Japan
    I loved the rooms and the baths. It’s a very very good onsen experience.
  • Liza
    Hong Kong Hong Kong
    The location is just right next to Umi Jigoku (one of the famous Beppu Hell hot spring. Very convenient. And the hotel is big with very nice garden and view of the city.
  • Alexander
    Canada Canada
    Excellent location for visiting Beppu Hell. It is very quiet. The room we had was very big and had both indoor and outdoor onsen.
  • Richard
    United States of America United States of America
    Beautiful property sprawling up a hill- it even has its own Noh stage. Room was large and spotless with indoor and outdoor onsen tubs, and a separate tatami room and western style bedroom. Beds were very comfortable. The common onsen was spacious...
  • Michelle
    United States of America United States of America
    - Amazing public onsen, beautiful natural blue sulphuric water overlooking the city, mountains & the bay - Large rooms - Great attention to detail to service eg. they greet you the moment your car arrives and guides you to where you need to...
  • Panitta
    Thailand Thailand
    Room, beds, facilities in the room. Private toilet. The living room. The amenities. Dinner was great. Chestnut Pudding that the hotel sold was very delicious. The location is next to 2 hells including the famous hell - Sea Hell (Umi Jigoku). We...
  • Haley
    United States of America United States of America
    Beautiful wood architecture with lovely landscaping. The tatami Matt room was so relaxing. The outside tub was magical. Local sake was tasty and Food was fresh and local. The staff were extremely accommodating and professional. Each special...
  • Alice
    United States of America United States of America
    The open air tub is too small and the building is old
  • Tom
    United States of America United States of America
    Staff were there to greet us from the moment we stepped out of our car. The facility itself is modern, and beautifully situated above Beppu with incredible views. The Sora room was spacious, complete with a private onsen bath and modern...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • What time are the communal baths available?

    Our public bath will be available from 15:00 to 23:00. Only for our hotel guest only. Thank you very much.
    Answered on 26 October 2019
  • Do you cater for any allergy or food preferences?

    Yes, we do. We offer meals for allergies. Please advise us your allergies or food preferences in advance.
    Answered on 7 December 2019
  • Do you have the private hot springs offer? How much is the charge? How can I book this private hot springs with my room booking?

    Hot-spring is our guest use only. Every room has a bathroom with hot-spring. Thank you.
    Answered on 7 December 2019
  • Hello, may I know the dinner serving time? We will probably only be able to arrive by 7pm, is it ok?

    Our dinner courses are required for reservation. Please make a reservation 3 days prior to your arrival.
    Answered on 18 September 2024
  • What time do I have to arrive for dinner?

    Our dinner courses are required for reservation. Please make a reservation 3 days prior to your arrival.
    Answered on 7 December 2019

Area info

Restaurants
2 Restaurants On Site

  • 和食レストラン 結(むすび)
    • Cuisine
      Asian
  • 鉄板焼レストラン 楓(かえで)

    No additional info available

Amenities of Kannawaen
Great facilities! Review score, 9.3

Most popular amenities
  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Spa
  • Hot spring bath
  • 2 restaurants
  • Facilities for disabled guests
Bathroom
  • Private Bathroom
Outdoors
  • Garden
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Valet parking
Services
  • Daily housekeeping
  • Vending machine (drinks)
  • Concierge
  • Baggage storage
  • Fax/Photocopying
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Spa
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Japanese
  • Chinese

House rules
Kannawaen takes special requests – add in the next step!

Check-in
From 3:00 PM to 10:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit cardCash
Smoking
Smoking is not allowed.

The fine print
Must-know information for guests at this property

In order to prepare special amenities for men and women, guests are kindly requested to indicate the age and gender of each guest staying in the room in the Special Requests box when booking.

Please inform the property of your means of transportation, at the time of booking.

Guests with children must inform the property at the time of booking. Please specify how many children will be staying, their genders and their respective ages in the special request box.

Guests with a room-only reservation who would like to eat dinner at the property are required to make a dinner reservation at least 1 day prior to their check-in date. Please contact the property directly for details. Contact details can be found in the booking confirmation email.

Please inform the property in advance if guests have any food allergies or dietary needs.

Some rooms may be affected by noise. The property apologizes for any inconvenience caused.

Please inform Kannawaen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

FAQs about Kannawaen

  • Kannawaen offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Hot spring bath
    • Open-air bath
    • Public Bath
  • Check-in at Kannawaen is from 3:00 PM, and check-out is until 11:00 AM.

  • Kannawaen has 2 restaurants:

    • 和食レストラン 結(むすび)
    • 鉄板焼レストラン 楓(かえで)
  • The prices at Kannawaen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Kannawaen is 1.3 miles from the center of Beppu. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Kannawaen include:

    • Quad
    • Family
    • Suite