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Offering a garden and garden view, Kagetsuen is situated in Hakone, 17 km from Hakone-Yumoto Station and 46 km from Fuji-Q Highland. There is an in-house restaurant, plus free private parking and free WiFi are available. The ryokan features a hot spring bath and a lift. Every unit has a private bathroom and bidet, air conditioning, a flat-screen TV and a fridge. The ryokan features some units with mountain views, and every unit comes with a kettle. At the ryokan, every unit is equipped with bed linen and towels. Guests at the ryokan can enjoy a buffet breakfast. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. You can play table tennis at this 4-star ryokan. Shuzen-ji Temple is 47 km from Kagetsuen, while Lake Kawaguchi is 49 km from the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Buffet

Free private parking available on-site

Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
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Guest reviews

Categories:

Staff
8.5
Facilities
7.6
Cleanliness
8.0
Comfort
8.0
Value for money
7.7
Location
7.7
Free WiFi
7.9
Select topics to read reviews:

Guests who stayed here loved

  • Diem
    United Kingdom United Kingdom
    Good breakfast, great private bath, within walking distance of Hakone ropeway.
  • Eyal
    Israel Israel
    Nice hotel in the forest area big room in Japanese stile, comfortable and clean. Fantastic private oncen with full equipment.
  • Daniel
    Hong Kong Hong Kong
    like the private onsen room very much, highly recommend to my friends.
  • Jade
    United States United States
    The view, spacious room, onsen options, varied breakfast selection and lovely dinner, easy to access via bus.
  • Christine
    Australia Australia
    Love the location! Although it is further up in the mountains and a bit remote, it is only a 40 min comfortable and scenic bus ride on the Hakone Tozan Bus. The bus stops literally in front of the hotel (Bus stop is called Minami Onsenso) but the...
  • Anne-marie
    France France
    Excellent restaurant, one menu but absolutely delicious.
  • Martin
    Australia Australia
    Breakfast was varied and tasty, catering to many different taste preferences. Staff exceptionally friendly and helpful. Onsen were a delight. Kaiseki evening menu was very good value with many interesting and exquisite dishes. Well done to the...
  • Lynn
    Singapore Singapore
    I liked the private onsen for families, especially since I had a 2 year old toddler. I also liked the buffet breakfast. The room was very big and nice and comfortable. Staff are also very polite and helpful. I originally booked the Japanese style...
  • Philip
    United Kingdom United Kingdom
    Great location for walking to lake or getting the cablecar. Very clean Japanese style room. There was a good choice for breakfast. The staff were helpful and as we arrived after 7pm gave advice on where we could find a restaurant open. Very nice...
  • Tay
    Singapore Singapore
    Never knew it was a high class hotel. The spa was perfect with an open or private pool. The room was perfect.

Property surroundings

Restaurants
2 restaurants on site

  • HINOKI
    • Cuisine
      Japanese
    • Ambiance
      Traditional
  • AZALEA

    No additional info available

Facilities of Kagetsuen

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free WiFi
  • 2 restaurants
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Shared toilet
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Karaoke
    Additional charge
  • Table tennis
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Luggage storage
    • Wake-up service
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    General
    • Designated smoking area
    • Air conditioning
    • Lift
    • Heating
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Massage chair
    • Full body massage
    • Public Bath
    • Hot spring bath
    • Massage
      Additional charge
    Languages spoken
    • English
    • Japanese

    House rules
    Kagetsuen takes special requests - add in the next step!

    Check-in
    From 15:00 to 22:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 06:30 to 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 4 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Kagetsuen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    In the event of an early departure, the property will charge you the full amount for your stay.

    When booking half board, please note that drinks are not included.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

    FAQs about Kagetsuen

    • Kagetsuen offers the following activities / services (charges may apply):

      • Massage
      • Table tennis
      • Karaoke
      • Hot spring bath
      • Massage chair
      • Public Bath
      • Full body massage
    • Kagetsuen has 2 restaurants:

      • AZALEA
      • HINOKI
    • Check-in at Kagetsuen is from 15:00, and check-out is until 11:00.

    • The prices at Kagetsuen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Kagetsuen is 5.6 miles from the centre of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Kagetsuen can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).

      Breakfast option(s) include:

      • Buffet
    • Room options at Kagetsuen include:

      • Double
      • Twin
      • Family
      • Quadruple