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Experience world-class service at Hakone Retreat villa 1f

Set in Hakone in the Kanagawa region, with Venetian Glass Museum and Hakone Lalique Museum nearby, Hakone Retreat villa 1f offers accommodation with free private parking, as well as access to a hot spring bath. Among the facilities of this property are a restaurant, a 24-hour front desk and full-day security, along with free WiFi throughout the property. Guests also enjoy access to the spa facilities and wellness packages, as well as the beauty services and public bath. Units come with a private bathroom, while certain rooms also offer a terrace and others also feature a mountain view. At the ryokan, some units are allergy-free. A selection of options including warm dishes, fresh pastries and fruits is available for the buffet breakfast. There is a coffee shop, and packed lunches are also available. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. The area is popular for cycling and hiking, and bike hire is available at this 5-star ryokan. Guests can relax in the garden at the property. Hakone-Yumoto Station is 12 km from the ryokan, while Fuji-Q Highland is 43 km from the property.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Buffet

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
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Guest reviews

Categories:

Staff
9.5
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
8.3
Location
9.0
Free WiFi
9.0
High score for Hakone
Select topics to read reviews:

Guests who stayed here loved

  • Cindy
    Singapore Singapore
    Amazing villa, love the private onsen and fireplace. Everyone at the property is super helpful and offers incredible service. We felt very welcomed. I left my clothes in the property and reached out for them to deliver it to Japan. The response...
  • Yichun
    Canada Canada
    great amenities, wide verity selection of food and beverages, love the in-suite hot bath.
  • Dawnna
    Hong Kong Hong Kong
    We rented a private villa with its own hot tub and fire and we could not have been more thrilled with the privacy and luxurious nature of our stay . We were able to enjoy the a balance of quiet forest surroundings as well as visiting popular...
  • Lucy
    Australia Australia
    Nice big rooms and atmosphere. Private onsen was lovely and staff were very friendly. Great place to relax and the fireplace was a bonus. Staff answered room service calls very quickly. Excellent amenities and products in the rooms. Bed was...
  • Pornpatima
    Thailand Thailand
    very beautiful and peaceful place, facility was on point, japanese dinner and buffet breakfast was so amazing. love all the details in the room. definitely want to go back again!
  • Chui-lynn
    United Kingdom United Kingdom
    The setting of the villas in the middle of a forest was tranquil and a refreshing change as we had just come from Tokyo. The two bedroom villa we stayed in was beautifully designed to be both stylish and welcoming. We particularly loved the...
  • Hugh
    United Kingdom United Kingdom
    So peaceful. The whole Retreat is beautifully secluded and the private onsen was divine! The staff were so incredibly lovely, helpful and attentive.
  • Roy
    Israel Israel
    The staff was exceptional, very kind and caring. My girlfriend is vegan and a bit of a picky eater but the japanese dinner and breakfast were some of the best food she ever had. The staff was very accommodating and the villa itself was nice, big...
  • Luis
    Germany Germany
    Where shall I start? It was the best accommodation of our 3 weeks trip to Japan. A very magical place, surrounded by nature and comfort. The staff was always kind, making sure we could enjoy the most of our days. The private Onsen was a...
  • Brigitte
    Austria Austria
    Beautiful scenery. Rooms are spacious. Especially the private outdoor bath was great. We tried both dinner options, Japanese and French, and both were delicious. They also had special meals for the kids, although they had little variation between...

Property surroundings

Restaurants
2 restaurants on site

  • 料亭 俵石
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian
  • WOODSIDE dining
    • Cuisine
      European
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of Hakone Retreat villa 1f
Great facilities! Review score, 9.5

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free WiFi
  • Spa and wellness centre
  • 2 restaurants
  • 24-hour front desk
Bathroom
  • Private bathroom
Outdoors
  • Terrace
  • Garden
Activities
  • Bicycle rental
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Games room
  • Golf course (within 3 km)
    Additional charge
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
Services
  • Daily housekeeping
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Packed lunches
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproof rooms
  • Non-smoking rooms
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Light therapy
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Japanese
  • Chinese

House rules
Hakone Retreat villa 1f takes special requests - add in the next step!

Check-in
From 15:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 22:00 and 05:00
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUnionPay credit cardCash
Smoking
Smoking is not allowed.

The fine print
Need-to-know information for guests at this property

Please note that construction work is going to build extensions [from1 August 2023 to 30 June 2024(plan)] and some rooms may be affected by noise.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hakone Retreat villa 1f in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Hakone Retreat villa 1/f

  • Hakone Retreat villa 1/f is 5 miles from the centre of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hakone Retreat villa 1/f may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hakone Retreat villa 1/f is from 15:00, and check-out is until 11:00.

  • Guests staying at Hakone Retreat villa 1/f can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Buffet
  • Hakone Retreat villa 1/f offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Cycling
    • Hiking
    • Games room
    • Golf course (within 3 km)
    • Body treatments
    • Beauty Services
    • Neck massage
    • Public Bath
    • Spa/wellness packages
    • Bicycle rental
    • Full body massage
    • Hot spring bath
    • Spa facilities
    • Facial treatments
    • Head massage
    • Open-air bath
    • Back massage
    • Foot massage
    • Light therapy
    • Hand massage
    • Spa lounge/relaxation area
  • Hakone Retreat villa 1/f has 2 restaurants:

    • 料亭 俵石
    • WOODSIDE dining
  • Room options at Hakone Retreat villa 1/f include:

    • Villa