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Eternal Flame features a restaurant, bar and free WiFi. Free parking is available on site. The main street of Hakuba Echoland is a 6-minute walk away, and features many restaurants/bars. Hakuba Happoone Winter Resort and Hakuba 47 & Goryu Winter Sports Park can be reached within 7 minutes by free shuttle bus. There is free shuttle service at the property. The shuttle provides access to all ski resorts in the area, and the shuttle is parked right outside the property. Rental skis, snowboards and lift passes are available, all of which are offered at a discounted price. The property also provides pick-up services at times of arrival and departure. A flat-screen TV , DVD player and Nintendo Wii, as well as a computer are featured in guestrooms. Some rooms do not have a bathroom, while shared bathrooms are available. Extras include slippers and free toiletries. Guests will also find 2 kashikiri (private use) baths at the property. In addition, dry cleaning and laundry services are provided free of charge. You can engage in various activities, such as skiing and hiking in the area. Hakuba Happo Bus Terminal is 1.2 km from Eternal Flame, while Hakuba Jump Arena is 1.2 km away. The breakfast menu changes everyday, and the property is open to special requests, such as allergies.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Hakuba, this property has an excellent location score of 9.7

Free private parking available on-site

Ski-to-door


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
4 single beds
1 extra-large double bed
4 single beds
2 single beds
Bedroom
4 single beds
Living room
1 sofa bed
4 single beds
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Guest reviews

Categories:

Staff
10.0
Facilities
9.5
Cleanliness
9.9
Comfort
9.8
Value for money
9.8
Location
9.7
Free WiFi
9.8
High score for Hakuba

Select topics to read reviews:

Guests who stayed here loved

  • Jacinta
    Australia Australia
    The hosts Now and Kim were amazing and really made our stay. The breakfast was yummy everyday. We stayed in the new chalet out the front and it was wonderful for our family. Onsen and shared communal rooms were great. Will stay again next time we...
  • Donnelly
    Australia Australia
    It was a very convenient location, with exceptional hospitality, we felt very welcomed and at home! Breakfast was delicious everyday!
  • Toby
    United Kingdom United Kingdom
    Perfect location, convenient shuttle buses, onsen was a nice addition, everything was perfectly clean
  • Jian
    United Kingdom United Kingdom
    Provided excellent gluten free breakfast and all rounded great service during family stay
  • Mark
    Australia Australia
    We stayed in the Chalet, off the main house, our kids stayed in the house. Both were amazing, but the Chalet is outstanding. The Onsen was great after a day in the snow! Nao and Kimmy did not stop working to make sure our stay was perfect....
  • Shaun
    Australia Australia
    Nao and Kimmy have created a wonderful "home away from home" for travellers hoping to enjoy the snow. They go out of their way to be helpful (they picked us up once when we got hopelessly lost), the communal area is a lovely space to relax but...
  • Nguyen
    Vietnam Vietnam
    Lovely host. They offered to pick me up at Happo One Bus Terminal and recommended me some nice restaurants around the lodge. The bus stop is right in front of the lodge and drive to Hakuba47. Highly recommended
  • How
    Singapore Singapore
    Exceptionally warm hospitality. Owners are very kind, attentive and helpful. Breakfast was different every morning and was always really good. Great place to relax after day on the ski slopes. Many restaurants are walking distance away.
  • Kellee
    Indonesia Indonesia
    We arrived and were lucky enough to get upgraded to a cabin lodge for part of our stay. Nao and the team were fantastic from start to finish. We were provided the most DELICIOUS 3 course breakfast every morning. Nao even lent my partner and I...
  • Sinisa
    Australia Australia
    Hotel is in a nice location, walking distance from EchoLand, Shuttle bus stop to Hakuba 47 and Goryu just outside. Shuttle bus stop to Happo One and Iwori 4 minutes away. Plenty of restaurants walking distance. Rooms are your standard size, nice...

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      European

Facilities of Eternal Flame
Great facilities! Review score, 9.5

Most popular facilities

  • Free parking
  • Family rooms
  • Skiing
  • Restaurant
  • Bar
  • Breakfast

Outdoors

  • Sun terrace
  • BBQ facilities
  • Terrace
  • Garden

Ski

  • Ski-to-door access
  • Ski pass vendor
  • Ski school
  • Ski storage

Activities

  • Hiking
    Additional charge
  • Games room
  • Skiing

Food & Drink

  • Bar
  • Restaurant

Internet
Fast free WiFi 223 Mbps. Suitable for streaming 4K content and making video calls on multiple devices. Speed test carried out by the host.

Parking
Free private parking is possible on site (reservation is not needed).

    Services

    • Shuttle service
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Concierge service
    • Luggage storage
    • Fax/photocopying
    • Dry cleaning
    • Laundry

    General

    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Family rooms

    Wellness

    • Hot tub/Jacuzzi
    • Massage

    Languages spoken

    • English
    • Japanese

    House rules
    Eternal Flame takes special requests - add in the next step!

    Check-in
    From 13:00 to 00:00
    Check-out
    Until 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 3 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 2 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardJCBCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests must be quiet between 22:00 and 07:00.

    The fine print
    Need-to-know information for guests at this property

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 07:00:00.

    While this property offers long stays beyond one month, Booking.com is not offering a lease to a guest. Accordingly, all guests who will participate in this offering will not have any rights or interests as lessee for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.

    License number: 11157211, 大町保健所指令19 第21-21号, 大町保健所指令19大保第21-21号

    FAQs about Eternal Flame

    • Eternal Flame has 1 restaurant:

      • Restaurant
    • Check-in at Eternal Flame is from 13:00, and check-out is until 10:00.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Eternal Flame on this page.

    • Room options at Eternal Flame include:

      • Twin
      • Quadruple
      • Double
      • Chalet
    • Eternal Flame is 1 miles from the centre of Hakuba. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Eternal Flame may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Eternal Flame offers the following activities / services (charges may apply):

      • Hot tub/Jacuzzi
      • Massage
      • Hiking
      • Skiing
      • Games room