Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

From Ueno Train Station, the Iriya Exit is nearest to the hotel.

From Inaricho Subway Station, Exit 3 is nearest to the hotel.

This hotel has Japanese-speaking staff only.

The full amount of the reservation must be paid at check-in.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

[Notice of air conditioning and hot water system renewal work]

Please note that the hotel will be carrying out renewal work on the air conditioning and hot water equipment on the following dates/times: 15th October to 30th November, 2024 /11:00 to 15:00

*The dates are subject to change.

*Work may be carried out outside of certain hours.

During this period, there will be a full-building power outage and red water will be generated as follows.

[Full-building power outage]

Date: 30th October, 2024

Time: 11:00 to 15:00

Due to the construction work, there will be a power outage in the entire building, including guest rooms and common areas, during the above hours.

[Red water generation]

Date: Monday, October 21st to Sunday, October 27th, 2024

Time: 11:00 to 15:00

During this period, red water may be generated from the washrooms, showers, etc., so please flush the water thoroughly before using them.

Please be aware that during the construction period and while construction is in progress, there is a possibility that some noise, vibrations, and odors may occur, and that workers may use common areas, toilets, and other facilities.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.