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Get the celebrity treatment with world-class service at Hotel Chinzanso Tokyo

Set within a historic Japanese garden, Hotel Chinzanso Tokyo offers spacious rooms with garden or city views and free Wi-Fi. On-site YU The Spa features massages with scented oils and traditional Japanese hot-spring baths. A glass-enclosed indoor pool and 3 dining options are featured. The classically luxurious rooms include a marble en-suite bathroom with deep soaking bathtub. Each room is fitted with a flat-screen satellite TV and hi-fi audio system. Guests can receive rejuvenating treatments and soak in the open-air heated hot tub and the hot spring bath at the spa. For convenience, the hotel’s business centre and fitness centre are open 24 hours. Overlooking the Chinzanso Gardens, Il Teatro features Venetian chandeliers and Milanese-style Italian dishes. Miyuki offers a range of Japanese cuisine served by staff in kimonos, and international dishes are served at the Bistro. Tokyo Chinzanso Hotel is a 25-minute taxi ride from JR Tokyo Train Station. The hotel is a 10-minute walk from Edogawabashi Subway Station. This summer 26th July 2024, a lounge will be created exclusively for suite room guests to enjoy a light meal service and terrace seating. The elegant interior is designed with respect to culture and tradition suitable for being left to future generations. In the middle of Tokyo, feel the breath of each season as you experience a moment of relaxation.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American

Private parking at the hotel

Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
2 single beds
and
2 futon beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
2 single beds
and
2 futon beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.5
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.5
Location
8.5
Free WiFi
9.0
High score for Tokyo

Select topics to read reviews:

Guests who stayed here loved

  • Jolanta
    Netherlands Netherlands
    Amazing and very large Japanese garden with “fog show”. Very luxurious, spacious room and fully equipped bathroom. Fantastic traditional Japanese breakfast.
  • Joshua
    United Kingdom United Kingdom
    Excellent hotel! The property was amazing, the staff were incredibly helpful and attentive, a top 5 star hotel!
  • Claud24
    Australia Australia
    This is our second visit to Hotel Chinzanso and once again the hotel and staff did not disappoint. The staff are welcoming, friendly and professional. Our room, overlooking the Hotel gardens was large, with large bathroom, separate toilet and...
  • Patrick
    Australia Australia
    The hotel is a little distant from central Tokyo however the facility is beautiful. The hotel is modern and the grounds are exceptional. We spent hours wandering around the gardens, the misting and the light show at night were extraordinary
  • Manveer
    United Kingdom United Kingdom
    It was a very vintage high class hotel, the staff were friendly, the view was nice from the room and overall the amenities were good.
  • Josquin
    United Kingdom United Kingdom
    It's a great place. Lovely rooms of a generous size. Great gardens and views. After one has stayed in other hotels in Tokyo it is a great pleasure to find such a wonderful place. Location seems a little remote but once you understand it it's...
  • Josquin
    United Kingdom United Kingdom
    A lovely location in the middle of a park. Really delightful. The hotel is old school - think English country mansion crossed with Italian Baroque. Perhaps a bit fussy if it was going to be your house but as a place to visit it is delightful....
  • George
    Malta Malta
    The last night of our honeymoon and I couldn't have chosen a better place. A bit out the way but absolutely worth it, a sensational place with amazing staff and a spectacular garden.
  • Charles
    Belgium Belgium
    Incredible place. This hotel is where you need to go in Tokyo. A haven of serenity and peace in the middle of this restless city.
  • Katja
    Norway Norway
    Great place, a peaceful hide-away in a busy Tokyo. Great garden, spa and delicious food. I hope to come back again.

Hotel surroundings

Restaurants
7 restaurants on site

  • Il Teatro
    • Cuisine
      Italian
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian
  • The Bistro
    • Cuisine
      European
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • Le Jardin
    • Cuisine
      European
    • Ambiance
      Traditional • Romantic
    • Dietary options
      Vegetarian
  • Ryotei Kinsui
    • Cuisine
      Japanese
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian
  • Mokushundo
    • Cuisine
      Japanese
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian
  • Miyuki
    • Cuisine
      Japanese • Sushi
    • Ambiance
      Family friendly • Traditional
  • Mucha-an
    • Cuisine
      Japanese
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian

Facilities of Hotel Chinzanso Tokyo
Great facilities! Review score, 9.4

Most popular facilities

  • Indoor swimming pool
  • Non-smoking rooms
  • Free WiFi
  • Private parking
  • Family rooms
  • Airport shuttle
  • Fitness centre
  • Spa and wellness centre
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Bicycle rental
    Additional charge

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Blu-ray player
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs ¥1,000 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Strollers
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Packed lunches
  • Chapel/shrine
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Additional charge

  • Open all year
  • Heated pool
  • Pool/beach towels

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Public Bath
    Additional charge
  • Hot spring bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge

Languages spoken

  • English
  • Japanese
  • Chinese

House rules
Hotel Chinzanso Tokyo takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
Free
Cot upon request
Free
2 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
¥12,650 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Thank you for your continued patronage of Hotel Chinzan-so Tokyo.

We would like to inform you that we will be renovating some of our guest rooms in order to make them more comfortable for our guests.

We apologize for any inconvenience this may cause to our guests.

Noise is expected to be generated during the following periods and times.

We appreciate your understanding and cooperation.

Construction period: Tuesday, April 2, 2024 - Friday, July 19, 2024

Construction hours: 10:00 a.m. - 6:00 p.m.

A deposit via PayPal for non-refundable plan is required to secure guest reservations. The property will contact the guests after booking on instructions about payment. Guests must make the payment via PayPal within the instructed date or guest reservations may be cancelled.

Spa & Pool access is available at an additional charge, unless included in room charge. Please note that children 3 years old and below cannot enter the spa facilities including the open-air heated tub, hot springs bath and pool. Children 12 years old and younger must be accompanied by an adult. Children 13 years and older may enter the fitness centre.

We would like to announce that all the facilities in the pool area will be temporarily closed for regular maintenance.

The maintenance will be held on the following dates.

・From Monday, September 2, 2024 to Friday, September 6, 2024

・From Monday, March 3, 2025 to Friday, March 7, 2025

The fitness gym, bathing area with “Onsen” bath and locker rooms can be used during the above periods.

The swimming pool, dry sauna, Jet bath and steam sauna will be closed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Hotel Chinzanso Tokyo

  • Room options at Hotel Chinzanso Tokyo include:

    • Double
    • Twin
    • Suite
    • Quadruple
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Chinzanso Tokyo on this page.

  • Check-in at Hotel Chinzanso Tokyo is from 15:00, and check-out is until 12:00.

  • The prices at Hotel Chinzanso Tokyo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Hotel Chinzanso Tokyo is popular with guests booking family stays.

  • Hotel Chinzanso Tokyo has 7 restaurants:

    • Il Teatro
    • The Bistro
    • Le Jardin
    • Mokushundo
    • Mucha-an
    • Ryotei Kinsui
    • Miyuki
  • Guests staying at Hotel Chinzanso Tokyo can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • American
  • Hotel Chinzanso Tokyo offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Public Bath
    • Fitness/spa locker rooms
    • Bicycle rental
    • Swimming Pool
    • Beauty Services
    • Hot spring bath
    • Facial treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
  • Hotel Chinzanso Tokyo is 1.8 miles from the centre of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.