Located in Matsumoto, within 2.1 miles of Matsumoto Station and 3.8 miles of The Japan Ukiyo-e Museum, cafe&stay CASTANA provides accommodations with a terrace and free WiFi throughout the property as well as free private parking for guests who drive. This 3-star inn offers luggage storage space. The inn features family rooms. The inn will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, a microwave, a safety deposit box, a flat-screen TV, a patio and a private bathroom with a bidet. Cafe&stay CASTANA has certain rooms with mountain views, and each room comes with an electric tea pot. Guest rooms include a closet. Canora Hall is 16 miles from the accommodation, while Matsumoto Castle is 2.4 miles away. Matsumoto Airport is 6.8 miles from the property.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Free Private Parking Available On Site


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
7 twin beds
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Guest reviews

Categories:

Staff
9.9
Facilities
9.4
Cleanliness
9.7
Comfort
9.7
Value for money
9.3
Location
8.8
Free Wifi
7.5
High score for Matsumoto

Select topics to read reviews:

Guests who stayed here loved

  • Maria
    Indonesia Indonesia
    Spent only 1 night, spacious and clean room, pick up and transfer service, polite and punctual staff, giving ultimate service that we need during staying in matsumoto. All you can eat shabu2 is just across the property
  • Ju
    Australia Australia
    - Right next door to a huge supermarket, all you can eat shabushabu and yakiniku - FREE PARKING - Huge rooms - Clean and big bathroom - Friendly staff who are accommodating
  • Elaine
    Australia Australia
    The owner and staff were fantastic, extremely helpful and nothing was too much trouble. Their coffee was the best we had in Japan, & the view of the mountains from their cafe was lovely.
  • Youri
    Netherlands Netherlands
    The staff was very friendly and spoke english very well. The room was quite big and clean. We really enjoyed our stay and even got a free shuttle to the station when we left.
  • Gasper
    Japan Japan
    The decor and atmosphere was amazing. We enjoyed the breakfast and coffee in the common space with a lot greenery. Amazing start to our day!
  • Sabrina
    Japan Japan
    It was clean, modern and comfortable. It was close to shops and restaurants. We also enjoyed the freshly brewed coffee(free of charge) served in the morning!
  • Desiree
    Japan Japan
    This was an amazing stay! Our room was very very clean spacious and so much attention and detail was put into making us feel welcome . the room was very warm, the complimentary snacks were delicious. we ordered the breakfast they offered every...
  • Shu
    Hong Kong Hong Kong
    Warm welcoming staff, spacious and comfortable room, good hygiene
  • Hagit
    Israel Israel
    The place is charming, cozy, pampering and well equipped. The hosts are very very nice. The location is a bit far from the center but the hosts drove us to the center as part of the service, so it makes up for the distance. And we got along...
  • Katherine
    Singapore Singapore
    The room is very clean and comfortable. We like the easy process of checking in and out. It is also near to a supermarket. Above all, the staff are friendly and helpful. We hope to stay at this hotel again when we return next spring.

Area info

Amenities of cafe&stay CASTANA
Great facilities! Review score, 9.4

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Free Wifi
  • Family rooms

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • Inner courtyard view
  • Mountain view
  • View

Outdoors

  • Outdoor dining area
  • Patio
  • Terrace

Kitchen

  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette

Room Amenities

  • Tatami (traditional Japanese flooring)
  • Socket near the bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack

Living Area

  • Dining area
  • Sofa
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels

Food & Drink

  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

  • Street parking

Services

  • Private check-in/out
  • Baggage storage
  • Fax/Photocopying
    Additional charge
  • Express check-in/out

Front Desk Services

  • Invoice provided

Entertainment & Family Services

  • Books, DVDs or music for children

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof
  • Private entrance
  • Fan
  • Family rooms
  • Non-smoking rooms

Accessibility

  • Entire unit located on ground floor

Languages Spoken

  • English
  • Korean

House rules
cafe&stay CASTANA takes special requests – add in the next step!

Check-in
From 3:00 PM to 7:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBCash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform cafe&stay CASTANA of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about cafe&stay CASTANA

  • Check-in at cafe&stay CASTANA is from 3:00 PM, and check-out is until 10:00 AM.

  • Yes, cafe&stay CASTANA is popular with guests booking family stays.

  • cafe&stay CASTANA is 2.6 miles from the center of Matsumoto. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at cafe&stay CASTANA include:

    • Family
  • cafe&stay CASTANA offers the following activities/services (charges may apply):

    • The prices at cafe&stay CASTANA may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.