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Renovated in 2024, Room Mate Isabella is an elegant 19th-century building on Florence's designer shopping street, 5 minutes' walk from the Uffizi Gallery and the Cathedral. It offers uniquely decorated rooms and a buffet breakfast served until 12:00. These air-conditioned rooms feature parquet floors, a variety of fabrics, and extra-large beds. Each comes with free Wi-Fi, a minibar and 37” flat-screen TV, while the private bathroom includes a hairdryer and toiletries. You will find a reading room, a bar and 24-hour reception with luggage storage area and daily newspapers. Staff can provide useful local knowledge, restaurant recommendations and tourist information. The 4-star Isabella Room Mate overlooks Palazzo Strozzi in the heart of Florence, just 500 metres from the Ponte Vecchio bridge. Santa Maria Novella Train Station is a 10-minute walk away.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Room Mate
Hotel chain/brand
Room Mate

Property highlights

Situated in the real heart of Florence, this hotel has an excellent location score of 9.9

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
1 single bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.0
Cleanliness
9.3
Comfort
9.4
Value for money
8.5
Location
9.9
Free WiFi
8.9
Select topics to read reviews:

Guests who stayed here loved

  • Karolina
    Poland Poland
    Our stay was really nice. The room was great, bed was very comfortable. Breakfasts are rich and mixed. The localization is really great. And the staff were so so nice and helpful, we had problem with the bathroom and they react quick and...
  • Lana
    Australia Australia
    Last minute booking due to failure at an Airbnb. Staff were wonderful and over accommodating. So friendly and the room was perfect, large and comfortable with a cot inside too
  • Kate
    United Kingdom United Kingdom
    From the moment I got arrived the experience was special. I booked a single room as I was solo travelling and the kindest lady on the desk upgraded me to a double room which was so beautiful. The hotel is located right in the city centre, on the...
  • Millie
    United Kingdom United Kingdom
    The property was spotlessly clean. The staff were extremely helpful, with the cleaning staff leaving notes and sweets on our freshly made bed every day which was so thoughtful. We had all of the facilities that we needed. We opted for the...
  • Magdalena
    Romania Romania
    I especially liked the unbeatable location, next to Strozzi Palace, on the most fashonable street (all high luxury brands), the intimate boutique sense to it and the stylish decoration.
  • E
    Elena
    France France
    Beautiful rooms, a very aesthetically pleasing stay! Very comfortable bed.
  • Loretta
    Australia Australia
    We didn’t have breakfast, the room was absolutely amazing, so clean, new and amazing furniture decor, very impressed!!
  • Lyndsey
    United Kingdom United Kingdom
    Very clean, comfortable beds, great location, great air conditioning, friendly staff.
  • Kathryn
    United Kingdom United Kingdom
    Great location, lovely accommodation. The staff are excellent and are very keen to ensure you have a good stay. Very good value for money.
  • Tonya
    Australia Australia
    The gorgeous Florentine furnishings, the location was fantastic and a beautiful view out our window.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Is your hotel open for the dates of June 20-24? My reservations at Luca are being cancelled as the hotel remains closed.

    Good morning, Thank you for your email. For sure next week we will know something confirmed about the opening. Kind regards, Lorenzo Coppini Ricevimento
    Answered on 11 June 2021
  • Hello Iĺl come with the car, is there any parking? thank you Kamil

    The hotel have an agreement with an external service; this service has a cost of € 26/35 every 24 hours (price changes depending on the size of the car).
    Answered on 8 February 2023
  • Hi, is the bathroom separate or shared with single bed room?

    Hello from Room Mate Luca, every hotel room has its own private bathroom. Thank you and best regards Augusto Front Desk
    Answered on 6 May 2022
  • If I arrive in the morning, can you store luggage until after check in time? Thanks.

    Yes of course we are glad to provide storage for free. Kind regards
    Answered on 4 May 2022
  • Hello. Im looking for 2 rooms (4 adults) in November 27-30th. Wanted to ask if the hotel room is dog friendly allowed? (One small poodle)

    Dear Guest, Thank you for contacting us! Unfortunately we can't accept dog in our hotel. Kind regards Front desk
    Answered on 26 October 2021
  • Hello do you allow check-in after 11:00 pm? We are arriving late into Florence. Grazie

    Dear Guests, thank you for your message! We kindly inform you that our Front Desk is open 24 hours a day, so we will be pleased to check you in late..
    Answered on 18 July 2024
  • Still looking?

Hotel surroundings

Facilities of Room Mate Isabella
Great facilities! Review score, 9

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Lift
  • Heating
  • Laundry
  • Bar
  • Air conditioning
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Cleaning products
  • Electric kettle
Activities
  • Bicycle rental
    Additional charge
  • Temporary art galleries
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Languages spoken
  • English
  • Spanish
  • French
  • Italian

House rules
Room Mate Isabella takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCartaSiCash

The fine print
Need-to-know information for guests at this property

Please note that it is necessary to go up 25 steps to reach a lift that takes to the lobby and to the rooms.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Room Mate Isabella

  • Guests staying at Room Mate Isabella can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Buffet
  • Room Mate Isabella is 250 yards from the centre of Florence. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Room Mate Isabella is from 15:00, and check-out is until 12:00.

  • Room Mate Isabella offers the following activities / services (charges may apply):

    • Temporary art galleries
    • Bicycle rental
  • The prices at Room Mate Isabella may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Room Mate Isabella include:

    • Twin/Double
    • Single
    • Suite