You might be eligible for a Genius discount at XCELSIOR HOTEL & SPA. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

XCELSIOR HOTEL & SPA is set in Shillong. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The units feature a wardrobe. Breakfast is available every morning, and includes continental, Asian and vegetarian options. At XCELSIOR HOTEL & SPA you will find a restaurant serving American, Chinese and Indian cuisine. Vegetarian and halal options can also be requested. Shillong Airport is 33 km away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Continental, Vegetarian, Halal, Asian

Free private parking available at the hotel


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 double bed
1 double bed
1 double bed
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.4
Facilities
8.2
Cleanliness
8.4
Comfort
7.7
Value for money
7.3
Location
8.3
Free WiFi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Debraj
    Denmark Denmark
    My friend and I stayed at this hotel during Christmas 2024 for three nights. Initially, we were inclined to book other time-tested options in Shillong since we are originally from the city. However, a local friend recommended this new hotel, and I...
  • Aditya
    India India
    The staff is extremely helpful, they helped us with early morning departure and always served us with a smile always.
  • Sachin
    India India
    We had a very comfortable stay. Linens and Toiletries provided was quality one. Rooms and bathroom are very clean. Bathroom fittings are all branded. Towels provided was quality one.
  • Sridhar
    India India
    Food was good, mr.adil in the restaurant was very helpful and so were all the staff. A very good hotel for a short stay
  • Abhishek
    India India
    Excellent location, very neat and clean and warm, friendly staff.

Hotel surroundings

Restaurants
1 restaurant on site

  • ZODIAC RESTAURANT
    • Cuisine
      American • Chinese • Indian • Japanese • Korean • Mexican • Pizza • Thai • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian

Facilities of XCELSIOR HOTEL & SPA
Great facilities! Review score, 8.2

Most popular facilities

  • Free WiFi
  • Free parking
  • Family rooms
  • Restaurant
  • Airport shuttle
  • Room service
  • Spa and wellness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • City view
  • View

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Tour or class about local culture
    Additional charge

Living Area

  • Sofa
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Interconnected room(s) available
  • Soundproof rooms
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Wellness

  • Spa/wellness packages
  • Spa facilities
  • Spa and wellness centre
    Additional charge

Languages spoken

  • Bengali
  • English
  • Hindi

House rules
XCELSIOR HOTEL & SPA takes special requests - add in the next step!

Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 8 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash
Parties
Parties/events are not allowed

The fine print
Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

FAQs about XCELSIOR HOTEL & SPA

  • XCELSIOR HOTEL & SPA is 100 yards from the centre of Shillong. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at XCELSIOR HOTEL & SPA is from 14:00, and check-out is until 12:00.

  • The prices at XCELSIOR HOTEL & SPA may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, XCELSIOR HOTEL & SPA is popular with guests booking family stays.

  • XCELSIOR HOTEL & SPA offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Spa facilities
    • Spa/wellness packages
    • Tour or class about local culture
  • XCELSIOR HOTEL & SPA has 1 restaurant:

    • ZODIAC RESTAURANT
  • Room options at XCELSIOR HOTEL & SPA include:

    • Double