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Hotel Orangutan in Bukit Lawang features 3-star accommodations with a garden, a terrace and a bar. The property provides evening entertainment and a concierge service. Every room is equipped with a private bathroom, a safety deposit box and free WiFi, while selected rooms include a balcony and some have mountain views. At the hotel you'll find a restaurant serving British, Indonesian and International cuisine. Vegetarian, dairy-free and halal options can also be requested. Kualanamu International Airport is 72 miles away, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 king bed
and
2 sofa beds
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Guest reviews

Categories:

Staff
9.4
Facilities
8.3
Cleanliness
8.4
Comfort
8.4
Value for money
9.0
Location
9.4
Free Wifi
7.5

Select topics to read reviews:

Guests who stayed here loved

  • Willena
    United States of America United States of America
    The room was very spacious and it was fun to have monkeys around in the morning and evenings.
  • Judith
    United States of America United States of America
    Unbelievable beautiful view. The rooms are nice and the outdoor bathroom was so cool. The staff are extremely friendly and helpful. We did a one day trek with guides Irpan and Angar who were absolutely the best. We got to see 8 Orang Utan. It...
  • Campbell
    United States of America United States of America
    We stayed four nights. We were situated in an “annex” guesthouse that was right on the river with a balcony. Beautiful. Can’t speak to the main building.
  • Axel
    Sweden Sweden
    Amazing place, great views and the shower was just amazing
  • Sheri
    Canada Canada
    We chose this hotel as it was associated with our previous accomodator in Pulau Weh (Pulau Weh Paradise, which we adored). Beautiful view from the room & hot shower. Nice location for restaurants, shops, and the start of our trek.
  • Felmonci
    United States of America United States of America
    The staff was super attentive all the time. Rooms were very comfy and the location was the best next to a delicious restaurant and just 3 min walking to the river beach. We were extremely happy with our guide Jerry for the orangutan and village...
  • Cosmin
    United States of America United States of America
    My friend is very picky with what he sleeps on and he couldn’t stop raving about how comfortable this bed was. The room is clean and well equipped to make your stay comfortable. The bathrooms are huge and very clean - the shower is built into the...
  • Jodie
    New Zealand New Zealand
    Nice location and friendly staff. We had a great trek to the orangutans.
  • Lusiana
    Indonesia Indonesia
    The room is huge with a nice view from the balcony. The rooms were comfortable and spacious. The staff were friendly, helpful, and welcoming especially Daisy and Ady.
  • Jeff
    Australia Australia
    Lovely friendly staff and big rooms with great features like ceiling fans. Our room had jungle, hill and river views. The restaurant is very good and loved the fish. We did a 2 day trek and they looked after us so well and we saw 2 gibbons, 3...

Hotel area info

Restaurants
1 Restaurant On Site

  • Hotel Orangutan
    • Cuisine
      British • Indonesian • International • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Hotel Orangutan
Great facilities! Review score, 8.3

Most popular amenities

  • Airport shuttle
  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Parking
  • Family rooms
  • Bar

Bathroom

  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Shower

Bedroom

  • Linens

View

  • River view
  • Mountain view
  • View

Outdoors

  • Outdoor dining area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden

Room Amenities

  • Clothes rack

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Evening entertainment
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Hiking
    Off-site

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not needed) and charges may apply.

  • Street parking

Front Desk Services

  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Safe

General

  • Shuttle service
    Additional charge
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Private entrance
  • Packed lunches
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Spa

  • Massage
    Additional charge

Languages Spoken

  • English
  • Indonesian

House rules
Hotel Orangutan takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
Rp 50,000 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
Rp 50,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
VisaMastercardMaestroUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Orangutan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

FAQs about Hotel Orangutan

  • Check-in at Hotel Orangutan is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, Hotel Orangutan is popular with guests booking family stays.

  • Hotel Orangutan is 1,800 feet from the center of Bukit Lawang. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Orangutan include:

    • Double
    • Family
  • The prices at Hotel Orangutan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Orangutan offers the following activities/services (charges may apply):

    • Massage
    • Hiking
    • Evening entertainment
    • Entertainment staff
    • Water sports facilities on site
    • Bicycle rental
  • Hotel Orangutan has 1 restaurant:

    • Hotel Orangutan