Located within 4.1 miles of Submarine Monument and 4.3 miles of Gubeng Train Station, Frank's Hotel has rooms with air conditioning and a private bathroom in Surabaya. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Guests can have a drink at the snack bar. At the hotel, rooms include a desk, a flat-screen TV, a private bathroom, bed linen and towels. The rooms have a closet. Sharp Bamboo Monument is 4.6 miles from Frank's Hotel, while Ampel Mosque is 5.4 miles from the property. The nearest airport is Juanda International Airport, 11 miles from the accommodation.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
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Guest reviews

Categories:

Staff
7.2
Facilities
6.7
Cleanliness
6.1
Comfort
6.7
Value for money
6.9
Location
7.2
Free Wifi
7.5
Low score for Surabaya
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

Amenities of Frank's Hotel

Most popular amenities
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Facilities for disabled guests
Bathroom
  • Towels
  • Private Bathroom
  • Toilet
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Dining table
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kids' meals
    Additional charge
  • Snack bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
Services
  • Daily housekeeping
  • Concierge
  • Wake-up service
  • Fax/Photocopying
    Additional charge
  • Express check-in/out
  • 24-hour front desk
  • Room service
Entertainment & Family Services
  • Child safety socket covers
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
General
  • Adults only
  • Hypoallergenic
  • Air conditioning
  • Tile/Marble floor
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lowered sink
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • Indonesian

House rules
Frank's Hotel takes special requests – add in the next step!

Check-in
From 14:00 to 0:00
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Frank's Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Frank's Hotel

  • Frank's Hotel offers the following activities/services (charges may apply):

    • Check-in at Frank's Hotel is from 2:00 PM, and check-out is until 12:00 PM.

    • The prices at Frank's Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Frank's Hotel has 1 restaurant:

      • Restaurant
    • Room options at Frank's Hotel include:

      • Suite
      • Twin
      • Double
    • Frank's Hotel is 4.3 miles from the center of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.