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Set in Velika Gorica, 20 km from Contemporary Art Museum in Zagreb, Hotel Phoenix offers accommodation with a shared lounge, free private parking, a terrace and a restaurant. Featuring a bar, the property is located within 20 km of Zagreb Zoo. Offering free WiFi throughout the property, the allergy-free hotel features a hot tub. At the hotel all rooms are equipped with air conditioning, a desk, a patio with a city view, a private bathroom, a flat-screen TV, bed linen and towels. The units feature a safety deposit box. A buffet, à la carte or continental breakfast can be enjoyed at the property. Hotel Phoenix offers a children's playground. Zagreb Train Station is 21 km from the accommodation, while Maksimir Park is 21 km away. Zagreb Franjo Tuđman Airport is 9 km from the property.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Buffet, Breakfast to go

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
or
2 single beds
and
1 sofa bed
2 single beds
and
2 sofa beds
and
1 large double bed
or
4 single beds
and
2 sofa beds
1 single bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.9
Comfort
8.8
Value for money
8.9
Location
8.1
Free WiFi
7.7
Select topics to read reviews:

Guests who stayed here loved

  • John
    United Kingdom United Kingdom
    Close to the airport. Nice hotel. Inexpensive. Not noisy. Actually might be a good spot to stay to commute into the city if you don't like city centres.
  • Ksenija
    Croatia Croatia
    Kind receptionist Spacious and clean room Possibility to use parking place for free
  • Thanasis
    Greece Greece
    Good overall value for money at this period. Breakfast is served at a cost on week days, it is mostly savory(not sweet), but very good!
  • Paschalis
    Germany Germany
    The hotel was nice and clean. The staff isveryfriendlyandhelpful. . The parking space is safe and private, the yard door is closing at the night. The room was clean and big enough. It is a nice and quiet place to stay.
  • Petya
    Germany Germany
    Very well refurbished small and economical hotel, near main roads and close to a small city.
  • Tanja
    Canada Canada
    Clean, in good condition, convenient location close to the airport
  • Domagoj
    Croatia Croatia
    Really close to the Zagreb airport. The rooms are very spacious and clean. Great value for money
  • Maya
    Bulgaria Bulgaria
    We arrived at the hotel after a long combined journey with both planes and cars during the trip. We were very tired and desperately needed a comfy place where to have rest. We rented 2 connected rooms -a family ensuite with 2 restrooms for the...
  • Martin
    Slovakia Slovakia
    We stay just for 1 night, driving to Croatia - summer holiday. Clean rooms. Something smells bad in the hotel corridor.
  • Tomasz
    Poland Poland
    Very clean very nice and helpful staff simple, but good breakfast warm and cosy rooms

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • What are the check-in and check-out times? Is it possible to check inn at 1.00am next day

    The check in is from 14:00 until 22:00. If the guest is coming after 22:00, the guard will give the room card and in the morning the staff will sign y..
    Answered on 7 August 2023
  • Hello. Do you provide shuttle services to Airport in the morning around 4 to 4.30 Am for 5 people. Please let us know so that we can book the hotel.

    We dont provide shuttle in that time. Best regards, Tomislav
    Answered on 22 July 2023
  • Bog Samo da vidimo imate li parking za auto slobodan mi bi rezervisali za dvoje

    Poštovanje, u sklopu hotela imamo besplatan parking za više od 100 automobila. Lijepi pozdrav, Hotel Phoenix
    Answered on 1 October 2022
  • Hello, is it possible to do the check-in after midnight? Some of us arrive by plane to Zagreb at 00:20 during night between Friday and Saturday.

    The check in possible after midnight, the guard will give you the room card/s, and in the morning the staff will sign you in.
    Answered on 9 July 2024
  • Do you have a shuttle at 4 am?

    Dear Guest, our hotel at the moment doesnt have shuttle service.
    Answered on 1 October 2024
  • Pozdrav, Stizemo samo da prespavamo na par sati, da li je moguc late-checkin (oko 2 ujutru)?

    Poštovanje, mogući je kasni check in. Uvjet za kasni check in je da je check out poslije 6 ujutro radi prijave u sustav. Lp
    Answered on 25 July 2023
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • Restoran #1
    • Cuisine
      Mediterranean • Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Hotel Phoenix
Great facilities! Review score, 8.4

Most popular facilities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • City view
  • View
Outdoors
  • Outdoor furniture
  • Patio
  • Terrace
Kitchen
  • Children's high chair
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Clothes rack
Activities
  • Children's playground
  • Games room
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Express check-in/check-out
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
Cleaning services
  • Daily housekeeping
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Mosquito net
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Hot tub/Jacuzzi
Languages spoken
  • English
  • Croatian

House rules
Hotel Phoenix takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free
6 years
Cot upon request
Free
Extra bed upon request
€ 15 per child, per night
7+ years
Extra bed upon request
€ 15 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Phoenix in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Phoenix

  • The prices at Hotel Phoenix may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Hotel Phoenix is popular with guests booking family stays.

  • Hotel Phoenix is 2.9 miles from the centre of Velika Gorica. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Phoenix on this page.

  • Hotel Phoenix has 1 restaurant:

    • Restoran #1
  • Check-in at Hotel Phoenix is from 15:00, and check-out is until 10:00.

  • Guests staying at Hotel Phoenix can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet
    • À la carte
    • Breakfast to go
  • Hotel Phoenix offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Children's playground
    • Games room
  • Room options at Hotel Phoenix include:

    • Twin/Double
    • Family
    • Single