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Overlooking Douglas Bay on the Isle of Man, this hotel has a piano bar and large lounge and a conservatory that features panoramic sea views. There is a choice of dining options at The Empress Hotel, including a French-style brasserie restaurant ,or The Piano Bar which serves a full bar menu daily until 9.30pm and a range of drinks. The hotel’s rooms all have modern décor, and come equipped with satellite TV. Guests can also make use of a work desk and facilities for making tea and coffee. A variety of shops can be reached in under 10 minutes’ walk, and there are restaurants to eat in along the nearby promenade.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 full bed
2 twin beds
2 twin beds
and
1 sofa bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
1 twin bed
and
1 full bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.8
Comfort
8.7
Value for money
8.3
Location
9.2
Free Wifi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Denise
    United Kingdom United Kingdom
    The breakfast was wonderful! The lady on reception when I checked in was a breath of fresh air (thank you). Really close to the pier and a good 10-15 min walk to the centre. Shower was a delight! Bed was super comfortable and I slept like a light!
  • Matty
    United Kingdom United Kingdom
    The weather was lovely. Plenty of things to do. Will visit soon
  • Elaine
    United Kingdom United Kingdom
    Everything! Such a lovely comfortable hotel. The lounge and bar area was so comfortable and inviting. We ate a bar meal every evening and the quality and portions were amazing. Bar service was exceptional

Hotel area info

Restaurants
1 Restaurant On Site

  • The Brasserie
    • Cuisine
      British
    • Ambience
      Traditional
    • Dietary options
      Vegetarian
;

Amenities of The Empress Hotel
Great facilities! Review score, 8.3

Most popular amenities
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in the rooms and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • English

House rules
The Empress Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
£15 per child, per night
Crib upon request
£15 per child, per night
2+ years
Extra bed upon request
£15 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

PLEASE NOTE: The front of the hotel will have scaffolding installed from October 7th for 1 month while new windows are fitted to all Seaview rooms, and the exterior decorated. This will only affect Seaview rooms, including the Suite and Seaview Doubles and Twin rooms, where the view may be impacted. The rear-facing rooms will not be affected. Our apologies, but we will keep disruption to a minimum during this time.

Please note that On-Site Leisure facilities are closed until further notice.

Please inform The Empress Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Empress Hotel

  • Check-in at The Empress Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • The nearest beach is 150 feet from The Empress Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Empress Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Empress Hotel include:

    • Single
    • Double
    • Twin
    • Twin/Double
    • Suite
    • Family
  • The Empress Hotel offers the following activities/services (charges may apply):

    • Walking tours
    • Live music/Performance
    • Themed dinners
    • Live sports events (broadcast)
  • Guests staying at The Empress Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Buffet
  • The Empress Hotel is 0.7 miles from the center of Douglas. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, The Empress Hotel is popular with guests booking family stays.

  • The Empress Hotel has 1 restaurant:

    • The Brasserie