The Hotel Chester
19 Newgate Street, Chester, CH1 1DE, United Kingdom – Excellent location - show map – Railway access
The Hotel Chester
You might be eligible for a Genius discount at The Hotel Chester. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Get the celebrity treatment with world-class service at The Hotel Chester
In a prime location in the Chester City Centre district of Chester, The Hotel Chester is located 5.7 km from Chester Zoo, 31 km from Albert Dock and 32 km from M&S Bank Arena Liverpool. With free WiFi, this 5-star hotel offers a 24-hour front desk and a concierge service. The property is less than 1 km from Chester Racecourse, and within 300 metres of the city centre. At the hotel, every room has a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. All units will provide guests with a fridge. The Hotel Chester offers a hot tub. ACC Liverpool is 32 km from the accommodation, while Philharmonic Hall is 32 km away. The nearest airport is Liverpool John Lennon Airport, 42 km from The Hotel Chester.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Family rooms
- 24-hour front desk
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Guests who stayed here loved
- Elizabeth
Australia“We were upgraded to a larger room which was fantastic and very much appreciated after travelling for several weeks. The room was well decorated. The hotel is close to the city centre and shopping centre. The bathroom is large and has a...” - Rivers
United Kingdom“Absolutely amazing, great location, very modern, very comfortable” 
Anna United Kingdom“The entrance is discreet and deceiving then you walk into an unknowingly maze of rooms. The staff at reception was exceptional, we were met by a lovely young blonde woman, she was delightful. Room was exceptionally clean (was doubtful because...”
Danielle United Kingdom“Beautiful room with high end finish and friendly staff”
Tyler United Kingdom“As perfect as my previous stay, The Hotel Chester is a great choice of stay for any time in Chester, I would recommend to anyone looking around this area. I stopped in the Money Penny & it’s immaculate, a 10/10 venue & room, couldn’t rate or...”- Darren United Kingdom“The staff were absolutely superb, could not have been more cheerful, friendly and helpful. Room was lovely and comfortable.”
- Aisling United Kingdom“So clean , the facilities were great and the location too, and big shout out to the staff who catered for me so well :)”
Zoe United Kingdom“It was a great place to stay and would highly recommend!”
Joanna United Kingdom“The rooms are beautiful and very spacious, we were a little sad when a guest was upgraded and we weren't as the staff knew it was our wedding anniversary but we had booked a lovely room for that reason.”
Reece United Kingdom“The bed was the comfiest I’ve slept in, the bathroom was unreal. Class all round”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few hours
Hi, do you have parking
Hello, there is the Grosvenor multi-storey car park directly next door to our Hotel who charge £10 for 24 hours of parkingAnswered on 18 July 2021morning is breakfast available thanks
Hi, Unfortunately we don't offer breakfast as we don't have an on-site restaurant. In your apartment you have a selection of tea, coffee, hot chocola..Answered on 25 March 2023Do all the Rooms have air conditioning Thanks Glenn
Hi, Thank you for your enquiry, Our lovely Treehouse is the only one fitted air conditioning. However, we do have portable air con units available u..Answered on 23 February 2022do you only do continental breakfast , and can you have it in bed
We provide a complimentary breakfast of croissants, fresh fruit, cereals and milk in each of our apartments as we do not have a restaurant on site. E..Answered on 22 October 2021Hi, are dogs allowed? We have a small Pomeranian.
Hello, Yes, we do allow our guests to bring their small furry friends for an additional cost of £30. warm regards, KayeAnswered on 24 April 2021How dare from train station thanks
Hi, we are around a 15 minute walk or a 7 minute drive away from Chester train stationAnswered on 26 September 2021- Still looking?
Hotel surroundings
Facilities of The Hotel ChesterGreat facilities! Review score, 9.4
- Free WiFi
- Family rooms
- 24-hour front desk
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linen
- Wardrobe or closet
- Toaster
- Stovetop
- Kitchenware
- Electric kettle
- Microwave
- Refrigerator
- Kitchenette
- Socket near the bed
- BingoAdditional chargeOff-site
- Live sport events (broadcast)Additional chargeOff-site
- Bike toursAdditional charge
- Walking toursAdditional charge
- SquashAdditional chargeOff-site
- BowlingAdditional chargeOff-site
- Streaming service (like Netflix)
- Flat-screen TV
- Radio
- TV
- Wine/champagneAdditional charge
- Minibar
- Pet bowls
- Pet basket
- Daily housekeeping
- Concierge service
- Luggage storage
- Fax/photocopying
- Express check-in/check-outAdditional charge
- 24-hour front desk
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key access
- 24-hour security
- Carbon monoxide detector
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Family rooms
- Ironing facilities
- Iron
- Hot tub/Jacuzzi
- Welsh
- English
- Spanish
House rulesThe Hotel Chester takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Hotel Chester in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of £1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
FAQs about The Hotel Chester
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The prices at The Hotel Chester may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at The Hotel Chester include:
- Apartment
- Studio
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The Hotel Chester is 400 yards from the centre of Chester. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at The Hotel Chester is from 15:00, and check-out is until 11:00.
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Yes, there is a hot tub. You can find out more about this and the other facilities at The Hotel Chester on this page.
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The Hotel Chester offers the following activities / services (charges may apply):
- Hot tub/Jacuzzi
- Bowling
- Squash
- Walking tours
- Live sport events (broadcast)
- Bike tours
- Bingo
