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Overlooking the River Thames, The Swan is a Victorian inn offering home-cooked food and luxurious rooms. The Swan is located in Staines, just 15 minutes’ drive from Heathrow Airport. The elegant rooms have free Wi-Fi access, a flat-screen TV and a work desk. Most rooms have original features, and some have panoramic river views or a luxury bathroom. Guests can enjoy a full English breakfast each morning, with lighter options available. The stylish restaurant serves classic British cuisine and real local ales, and there is also a riverside terrace. Just 2 miles from Thorpe Park, The Swan is only a 15-minute drive from historic Windsor. Both Ascot Racecourse and Twickenham Rugby Stadium can be reached in a 20-minute drive.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Continental, Full English/Irish, Vegetarian

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
2 bunk beds
and
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.4
Location
9.5
Free Wifi
8.8
High score for Staines

Select topics to read reviews:

Guests who stayed here loved

  • Cal
    South Africa South Africa
    We missed our flight connection at Heathrow and quite by luck found The Swan. Omg what a find. It was sooo beautiful in this 17th century inn on the river and literally a 20 min bus ride to Heathrow. Their Fish and Chips in the restaurant is...
  • Madeleine
    Australia Australia
    Beautiful, heritage location right on the river bank, only a few minutes from Heathrow. Charming room with a river view, very friendly staff and delicious, generous breakfast.
  • Erin
    United States of America United States of America
    This place is a wonderful little gem. The location on the Thames is lovely. It is just outside London and maybe 20 minutes from Hampton Court, Windsor Castle, and Heathrow. We loved the lively pub and excellent food. The morning breakfast next to...
  • James
    United States of America United States of America
    The hotel was wonderful. Beautiful dining room looking out over the water. Nice pub with a fire…friendly local customers.
  • Thomas
    United States of America United States of America
    Excellent riverside location. Good range of well kept beers and pretty good food.
  • Thomas
    United States of America United States of America
    Well run hotel and pub in an excellent riverside location. Comfortable rooms. Well conditioned selection of real ales.
  • Cathleen
    United States of America United States of America
    The location is superb, the historical building remarkable- staff superb, room details and products upscale and boutique We are eternally grateful we were able to eat a meal at 2 minutes to close at night- we were starving after 14 hour day of...
  • Danielghs
    Saudi Arabia Saudi Arabia
    Recently had the pleasure of staying 4 nights at The Swan Hotel, and I must say, it was an experience to remember. From the moment I arrived, I was impressed by the elegant ambiance and the warm welcome from the staff especially from Paul the...
  • Glenn
    United States of America United States of America
    Everything was great ... position on the river amazing views food was good
  • Rebecca
    United States of America United States of America
    Staff at the Swan are attentive and kind, doing their best to be helpful. The location was great for us as a last stop on our trip before flying from Heathrow, as it allowed us to avoid hectic inside-London logistics. We had time for a last...

Area info

Restaurants
1 Restaurant On Site

  • Restaurant
    • Cuisine
      British

Amenities of The Swan Hotel
Great facilities! Review score, 8.6

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Fishing
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Daily housekeeping
  • Baggage storage
  • Fax/Photocopying

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access

General

  • Designated smoking area
  • Smoke-free property
  • Heating
  • Carpeted
  • Fan
  • Family rooms
  • Non-smoking rooms
  • Iron

Accessibility

  • Upper floors accessible by stairs only

Languages Spoken

  • German
  • English
  • Hungarian
  • Italian
  • Maltese
  • Polish

House rules
The Swan Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 9:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardMaestroCash is not accepted

The fine print
Must-know information for guests at this property

Please contact the hotel ahead of time if you are planning to arrive after 22:15 as reception is not manned 24 hours and it may not be possible to gain access.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

All Group bookings of more than 5 rooms require full pre-payment and are nonrefundable.

10% booking deposit due at the time of reservation via Bank Transfer. Once a reservation is received the hotel will provide the Bank account number.

100% full pre-payment 30 days prior to arrival via Bank Transfer on the same account number. After this day the reservation will be nonrefundable.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about The Swan Hotel

  • Check-in at The Swan Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Room options at The Swan Hotel include:

    • Double
    • Family
  • The prices at The Swan Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Swan Hotel is 500 feet from the center of Staines. All distances are measured in straight lines. Actual travel distances may vary.

  • The Swan Hotel offers the following activities/services (charges may apply):

    • Fishing
  • The Swan Hotel has 1 restaurant:

    • Restaurant
  • Guests staying at The Swan Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian