You might be eligible for a Genius discount at Quay Apartments Clarence House. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Reliable info:
Guests say the description and photos for this property are very accurate.

Offering lake views, Quay Apartments Clarence House is an accommodation set in Newport, 20 km from University of South Wales - Cardiff Campus and 21 km from Motorpoint Arena Cardiff. This 4-star apartment offers a 24-hour front desk and a lift. Free WiFi is available and private parking can be arranged at an extra charge. Featuring a fully equipped kitchen with a dishwasher and an oven, each unit also comes with a satellite flat-screen TV, ironing facilities, wardrobe and a seating area with a sofa. A microwave, a toaster and fridge are also offered, as well as a coffee machine and a kettle. All units feature a private bathroom, a hair dryer and bed linen. A minimarket is available at the apartment. Cardiff University is 21 km from the apartment, while Cardiff Castle is 23 km from the property. Cardiff Airport is 43 km away.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


Sign in, save money

Sign in, save money

To see if you can save 10% or more at this property, sign in

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 single bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.0
Comfort
9.0
Value for money
8.9
Location
8.8
Free WiFi
8.2
High score for Newport
Select topics to read reviews:

Guests who stayed here loved

  • Christopher
    United Kingdom United Kingdom
    Fantastic apartment, with everything we needed in a perfectly central location. Brilliant WI-FI connection and all amenities you could need.
  • Afsana
    United Kingdom United Kingdom
    The manager mohammad was very welcoming and always asked if we needed anything. Any problem we had he assisted. The property itself was very big and specious. Felt like a home.
  • Sami
    United Kingdom United Kingdom
    I liked everything. amazing value for money, and laye notice aswell
  • Rupak
    United Kingdom United Kingdom
    The friendly lady at the reception helped with sorting out the car parking. The flat was perfectly clean and was quiet. I wanted to have a late checkout, which was very easily arranged. The payment was taken before I left.
  • Stephen
    United Kingdom United Kingdom
    Great location just over the river to walk into town, very well equipped and presented apartment. Clean, spacious and great view from 9th floor
  • Sam
    United Kingdom United Kingdom
    Easy check-in, staff were great! Very clean, good location, great amenities and overall a comfortable, great stay!
  • Emmanuel
    United Kingdom United Kingdom
    Very clean. Location was great. Walking distance from the train station. And the staff were very accommodating
  • Rebekah
    United Kingdom United Kingdom
    Room was clean, and spacious. Staff very helpful. Close to were we needed to be. Easy to find and get to.
  • Sandra
    Australia Australia
    Great location, close to town, laundry facilities were useful.
  • Annabel
    United Kingdom United Kingdom
    Apartment was lovely & staff were very helpful

Host Information

Company review score: 9.1Based on 4,126 reviews from 4 properties
4 managed properties

Company information

This is a family ran business, who have been accommodating guests for the past 10 years. We care about your stay so we would like to make you feel welcome and at ease. We are easy to get hold of, and will happily be at your service for anything you need (within reason of course- but if needs be, if you want a croissant from France we can get you one).

Property information

This is our 4th location and have been accommodating guests for the past 10 years. Located just by River Usk, these amazing top floor apartment will give you great views of the city and the river. Spacious and comes with a fully fitted kitchen. Be prepared to find it a struggle to leave the apartments because our sofas and beds are comfier than a baby in a crib wrapped in blankets.

Neighbourhood information

Kingsway Shopping Centre NP20 1EW Friars Walk Shopping Centre : NP20 1EA Newport Centre: NP20 1UH (Council-run facility with a fitness suite, pool and space for concerts, conferences and exhibitions.) Dolman Theatre Works NP20 1HY (Performing arts theatre) The Neon: NP19 7AB (Live Music Revenue) Le Pub NP20 1FW (Live music) Newport Castle NP20 1DA The River Front NP20 1HG (Performance Art Theatre) University of South Wales NP20 2BP St Woolos Hospital NP20 4SZ Royal Gwent Hospital NP20 2UB

Languages spoken

English,Spanish,French,Urdu

Property surroundings

Facilities of Quay Apartments Clarence House
Great facilities! Review score, 8.9

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
Parking
Private parking is possible on site (reservation is not needed) and costs £5 per day.
  • Accessible parking
Internet
WiFi is available in the rooms and is free of charge.
Kitchen
  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hardwood or parquet floors
  • Tile/marble floor
  • Private entrance
  • Carpeted
  • Fan
  • Ironing facilities
  • Iron
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Food & Drink
  • Tea/Coffee maker
Outdoor & View
  • River view
  • City view
  • Landmark view
  • Garden view
  • Lake view
  • View
Building characteristics
  • Detached
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
    Additional charge
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Laundry
    Additional charge
Shops
  • Minimarket on site
Miscellaneous
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
Languages spoken
  • English
  • Spanish
  • French
  • Urdu

House rules
Quay Apartments Clarence House takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
£10 per child, per night
Cot upon request
£10 per child, per night
3 - 11 years
Extra bed upon request
£10 per child, per night
12+ years
Extra bed upon request
£15 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverSoloUnionPay credit cardBankcardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 07:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Quay Apartments is a completely non-smoking property.

Payment must be made by the person staying in the apartment and the card holder must present valid supporting photographic ID at check-in.

The property does not accept group of bookings of 2 apartments or more.

The property does not accept local bookings from within the area or city.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

A damage deposit of £100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Quay Apartments Clarence House

  • You can choose from a number of accommodation options at Quay Apartments Clarence House (subject to availability). These can accommodate:

    • 2 guests
    • 3 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Quay Apartments Clarence House offers the following activities / services (charges may apply):

    • You can choose from a number of accommodation options at Quay Apartments Clarence House (subject to availability). These have:

      • 1 bedroom
      • 2 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • The prices at Quay Apartments Clarence House may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, Quay Apartments Clarence House is popular with guests booking family stays.

    • Check-in at Quay Apartments Clarence House is from 15:00, and check-out is until 11:00.

    • Quay Apartments Clarence House is 550 yards from the centre of Newport. All distances are measured in straight lines. Actual travel distances may vary.