Located in the historic district of Bordeaux Chartrons and just a few minutes from the heart of the city, the hotel is the ideal place for an authentic local experience. The hotel has been completely renovated and offers quality services: a restaurant under a spectacular glass roof opening onto a patio, a bar for all your moments of the day, a garden for sharing cocktails and mezzés, a cardio area reserved for guests, 11 meeting rooms with natural light and a vast atrium for your seminar breaks. Our 215 travel-themed rooms, with a wide choice of categories, will give you a change of scenery during your stay. The hotel also has an A320 flight simulator where you can experience a unique immersive activity accompanied by an airline pilot. Experience this unforgettable moment over a weekend or with your colleagues between meetings. The hotel is the ideal base for exploring the châteaux and vineyards of Bordeaux. You can also head to the Bassin d'Arcachon, the Dune du Pilat or Cap Ferret to sample oysters and admire the ocean view. A word from the director: "Welcome to Bordeaux! Experience a suspended moment in our hotel. Savour our delicious cuisine, combining local and Mediterranean influences. Savour a Bordeaux wine at our bar or enjoy a cocktail and mezze in our garden. Benjamin Reverdy, hotel manager.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Breakfast info

Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.7
Facilities
8.0
Cleanliness
8.5
Comfort
8.5
Value for money
7.7
Location
7.9
Free WiFi
8.0
Select topics to read reviews:

Guests who stayed here loved

  • Roy
    United Kingdom United Kingdom
    Standard corporate hotel. Staff were OK, but weren't falling over themselves to help with our bags or negotiating a price for bike parking. Right in the town with a massive underground car park. Car park is perfect for keeping motorbikes secure.
  • Judith
    Switzerland Switzerland
    Easy to get to by car. Adjoining rooms good. Reasonable price
  • Angela
    United Kingdom United Kingdom
    Parking available, staff really helpful, good breakfast
  • Richard
    United Kingdom United Kingdom
    The staff were excellent. The dinner - small menu but another excellent meal in a Mercure
  • David
    United Kingdom United Kingdom
    Excellent parking (fee applies) with decent EV charging especially for Teslas. Comfortable rooms.
  • M
    Michael
    Ireland Ireland
    Very clean, spacious room for family of four. Huge main bed, great easy to use sofa bed. Great air conditioning. Little fridge stocked with complimentary coke, water, orange juice. Kettle for making tea. Nespresso Coffee machine with refills....
  • Emma
    United Kingdom United Kingdom
    Comfortable bed. Water provided in room. Secure, accessible and excellent parking. Air con.
  • David
    United Kingdom United Kingdom
    Staff superb room amazing and great breakfast along with secure parking, on my previous visit 10 days prior I had lost my motor bike gloves and a pair of reading glasses glasses both waiting behind d reception for me to collect amazing !!
  • Carsten
    Denmark Denmark
    Extra relaxation facilities like pool, football table and outside bar.
  • Matthew
    United Kingdom United Kingdom
    Nice and quiet. Room and bed comfy. Good for explore Chatron area.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      French

Facilities of Mercure Bordeaux Chateau Chartrons
Great facilities! Review score, 8

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
Bathroom
  • Private bathroom
Bedroom
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
View
  • City view
Outdoors
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Live sport events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Walking tours
  • Temporary art galleries
    Additional chargeOff-site
  • Billiards
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs € 15 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French

House rules
Mercure Bordeaux Chateau Chartrons takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

A prepayment via credit card is required to secure your reservation. Please note that the credit card used for prepayment will be requested on arrival.

Extra beds for children under the age of 12 are available only in the superior rooms and upon request.

Before going to the garage to park your car, please report to reception. Please note that there is no lift access to the garage, only stairs.

Please note that all rooms can have a double bed or twin beds upon request. Please specify your bedding preference in the special request box at the time of booking. The king-size beds are made of 2 twin beds attached together.

Please note that the air conditioning is switched on depending on the weather.

Please note that children under 12 years old can enjoy breakfast for free.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Mercure Bordeaux Chateau Chartrons

  • Mercure Bordeaux Chateau Chartrons offers the following activities / services (charges may apply):

    • Fitness centre
    • Billiards
    • Golf course (within 3 km)
    • Tour or class about local culture
    • Temporary art galleries
    • Live sport events (broadcast)
    • Walking tours
    • Fitness
  • Room options at Mercure Bordeaux Chateau Chartrons include:

    • Quadruple
    • Double
    • Twin
    • Twin/Double
    • Suite
  • The prices at Mercure Bordeaux Chateau Chartrons may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mercure Bordeaux Chateau Chartrons has 1 restaurant:

    • Restaurant #1
  • Mercure Bordeaux Chateau Chartrons is 1.6 miles from the centre of Bordeaux. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Mercure Bordeaux Chateau Chartrons is from 14:00, and check-out is until 12:00.

  • Guests staying at Mercure Bordeaux Chateau Chartrons can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Buffet