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Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sercotel
Hotel chain/brand
Sercotel

Property highlights

Located in the heart of Bilbao, this hotel has an excellent location score of 9.6

Breakfast Info

Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
1 full bed
or
2 twin beds
and
1 sofa bed
1 full bed
and
1 sofa bed
or
2 twin beds
and
1 sofa bed
2 twin beds
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Ecostars
Guest reviews

Categories:

Staff
9.4
Facilities
8.8
Cleanliness
9.3
Comfort
9.3
Value for money
8.5
Location
9.6
Free Wifi
8.7

Select topics to read reviews:

Guests who stayed here loved

  • Juan
    United States United States
    Great location, within walking distance to Old Town and Grand Via, the young lady at the reception was super generous with tips and recommendations which made our trip more special, very modern / clean rooms, comfortable, quiet. Breakfast was...
  • Jayson
    United States United States
    The room was modern and clean. The hotel itself was right by the train but also central. Close to casco viejo without being in it and walking distance to everything else including the Guggenheim.
  • Rafael
    Philippines Philippines
    Location of the hotel, clean and quiet room, helpful staff.
  • Caridad
    United States United States
    Excelente localización limpio ,comodo y moderno, los empleados muy amable y professionals.
  • Harold
    United States United States
    Room was very comfortable and very quiet. Great staff and great location.
  • Lesmac
    United States United States
    Central location just steps off the main city artery. Delicious breakfast. Great coffee. Quiet, good air conditioning in the room. The bed was very comfortable. Tiny jewel box of a room, but we did not need more. Bidet. Parking in a city...
  • Katie
    United States United States
    Great location in the city center, comfortable clean room.
  • Gizem
    Turkey Turkey
    Its location is perfect if you’re arriving by train. The facilities are clean and amenities were in pristine condition.
  • J
    Jozef
    Slovakia Slovakia
    Very good central location close to the train station. The hotel is clean, quiet and the staff professional and helpful.
  • Jackie
    United Kingdom United Kingdom
    Great location, very friendly and helpful staff, comfortable room

Hotel area info

Amenities of Sercotel Ayala
Great facilities! Review score, 8.8

Most popular amenities

  • Parking
  • Free Wifi
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Daily housekeeping
  • Laundry

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linens
  • Wardrobe or closet

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not possible) and costs € 21.90 per day.

  • Parking garage

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safe

General

  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Languages Spoken

  • English
  • Spanish
  • Basque
  • French

House rules
Sercotel Ayala takes special requests – add in the next step!

Check-in
From 2:30 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print
Must-know information for guests at this property

When booking more than 4 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sercotel Ayala of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

FAQs about Sercotel Ayala

  • Room options at Sercotel Ayala include:

    • Double
    • Triple
    • Twin/Double
  • Guests staying at Sercotel Ayala can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Buffet
  • The prices at Sercotel Ayala may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sercotel Ayala offers the following activities/services (charges may apply):

    • Bicycle rental
  • Sercotel Ayala is 1,800 feet from the center of Bilbao. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Sercotel Ayala is from 2:30 PM, and check-out is until 12:00 PM.