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Set in Logroño's old town, on El Camino de Santiago pilgrimage route, Hotel Sercotel Portales lies at the heart of the prestigious wine-tasting region of La Rioja. Calle Laurel is just 100 metres away, where guests can enjoy a wide range of traditional tapas. Free WiFi is offered throughout the property. Rooms feature air conditioning, heating, and a flat-screen TV. A safe and minibar are also provided. The private bathroom comes with free toiletries, shower, and hairdryer. Guests can enjoy a buffet breakfast. The Portales’s experienced staff can provide you with information and help you book visits to local vineyards, wine cellars or wine tasting courses.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sercotel
Hotel chain/brand
Sercotel

Property highlights

Situated in the real heart of Logroño, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 sofa bed
2 single beds
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.3
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
9.7
Free WiFi
8.9
Select topics to read reviews:

Guests who stayed here loved

  • Perry
    Netherlands Netherlands
    Very helpful staff, parking at facility, very good rooms, excellent breakfast, right near tapas street
  • Chelsea
    Australia Australia
    The room was beautiful and modern, clean. Got to enjoy a bath which was very welcome along the Camino route - this was my rest day. Breakfast buffet was fantastic. Good location - right by tapas alley and other areas
  • Therese
    Australia Australia
    Clean, great location; easy to access with parking and close to areas of interest. Very helpful staff on reception. Good breakfast.
  • Shaz
    United Kingdom United Kingdom
    Hotel in good location. Excellent breakfast Staff very helpful.
  • Neil
    United Kingdom United Kingdom
    Lovely central location and parking very close and free if you use the white section. The hotel was modern, clean and my room was a good size and comfortable with all expected amenities.
  • Karen
    United Kingdom United Kingdom
    Fantastic location for central Logroño. Lovely ladies on reception, most helpful.
  • Paula
    Switzerland Switzerland
    The location was very good and the staff too.It’s a good stop for 1 night.
  • Rosemary
    United Kingdom United Kingdom
    We were walking the camino and so left early to stop for breakfast along the way
  • Riojaman
    United Kingdom United Kingdom
    Exceptionally helpful staff from the outset. Beds were really comfortable with excellent bathroom/shower facilities. Location and ease of access were both first rate.
  • Laura
    Ireland Ireland
    This was a fab property, well located. The view from our room was fantastic. To access the parking garage, you have to use a car elevator. New experience for me but was ok. Staff were friendly and helpful. Room was large and very comfortable....

Hotel surroundings

Facilities of Hotel Sercotel Portales
Great facilities! Review score, 8.8

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs € 15 per day.
  • Parking garage
  • Electric vehicle charging station
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Wake up service/Alarm clock
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Spanish
  • French

House rules
Hotel Sercotel Portales takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

When booking 4 or more rooms, different policies and additional supplements may apply.

Please note: Goodies for pets ( beds and bowls) are subject to availability.

Licence number: A-LR-129

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Sercotel Portales in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Hotel Sercotel Portales

  • Hotel Sercotel Portales offers the following activities / services (charges may apply):

    • Guests staying at Hotel Sercotel Portales can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

      Breakfast option(s) include:

      • Buffet
    • Hotel Sercotel Portales is 1,000 yards from the centre of Logroño. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Hotel Sercotel Portales include:

      • Twin/Double
      • Triple
      • Twin
      • Double
    • Check-in at Hotel Sercotel Portales is from 14:00, and check-out is until 12:00.

    • The prices at Hotel Sercotel Portales may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.