Located on Plaza de Federico Moyúa square, this elegant hotel stands as an impressive landmark in Bilbao. It offers free access to its gym and spacious rooms with luxurious décor. The rooms at Hotel Carlton feature a classic or contemporary design and have a private bathroom. They also have air conditioning and a flat-screen TV. Hotel Carlton offers a business center with a computer and free internet access. There is also a printer and complimentary minibar. Free Wi-Fi is available throughout the hotel. The grand restaurant serves Basque specialties and international classics. The menu changes daily, from Monday to Friday. Set next to Gran Vía, Carlton Hotel is less than a 10 minute walk from the Guggenheim Museum. Moyua Metro Station is next to the hotel, providing easy access to Bilbao and its surroundings. The airport bus stops nearby.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Bilbao, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 king bed
2 twin beds
or
1 king bed
1 king bed
1 twin bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
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Guest review summary
Guests loved Hotel Carlton's prime <b>location</b>, making it easy to explore Bilbao. The staff received praise for their helpfulness, while the <b>spacious rooms</b> and comfortable beds were appreciated. <b>Breakfast</b> was highlighted for its variety. However, some guests noted issues with room soundproofing.
This is an automated summary based on 880 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.3
Facilities
8.9
Cleanliness
9.3
Comfort
9.4
Value for money
8.7
Location
9.8
Free Wifi
8.9

Hotel area info

Restaurants
1 Restaurant On Site

  • ARTAGAN
    • Cuisine
      Spanish
    • Open for
      Lunch
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Hotel Carlton
Great facilities! Review score, 8.9

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub

Bedroom

  • Wardrobe or closet

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Private parking is available on site (reservation is needed) and costs € 35 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Spa

  • Fitness
  • Steam room
  • Public Bath
  • Fitness center

Languages Spoken

  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Hotel Carlton takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
€ 30 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
€ 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print
Must-know information for guests at this property

License number: H.BI.00003

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Carlton

  • The prices at Hotel Carlton may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Hotel Carlton is from 3:00 PM, and check-out is until 12:00 PM.

  • Hotel Carlton is 350 feet from the center of Bilbao. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Carlton has 1 restaurant:

    • ARTAGAN
  • Hotel Carlton offers the following activities/services (charges may apply):

    • Fitness center
    • Steam room
    • Public Bath
    • Fitness
  • Guests staying at Hotel Carlton can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • American
    • Buffet
  • Room options at Hotel Carlton include:

    • Twin/Double
    • Suite
    • Single