Get the celebrity treatment with world-class service at Hotel Carlton

Centrally located in Plaza de Federico Moyúa square, this elegant hotel stands as an impressive landmark in Bilbao. It offers free access to its gym and spacious rooms with luxurious décor. The rooms at Hotel Carlton feature a classic or contemporary design and include a private bathroom. They also come with air conditioning and a flat-screen TV. Hotel Carlton offers a business centre with a PC and free internet access. There is also a printer and complimentary minibar. Free Wi-Fi is available throughout the hotel. The grand restaurant serves Basque specialities and international classics. The menu changes daily, from Monday to Friday. Set next to Gran Vía, Carlton Hotel is less than 10 minutes’ walk from the Guggenheim Museum. Moyua Metro Station is next to the hotel, providing easy access to Bilbao and its surroundings. The airport bus stops nearby.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Bilbao, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
1 extra-large double bed
1 single bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
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Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.3
Comfort
9.4
Value for money
8.7
Location
9.8
Free WiFi
8.9

Select topics to read reviews:

Guests who stayed here loved

  • Dominik
    Poland Poland
    Amazing stay. Breakfast just WOW! All requests to the reception were filled. Amazing stay
  • Antonio
    Portugal Portugal
    Best location, lovely ambience, great room given to us with a balcony, available parking
  • Marc
    Netherlands Netherlands
    perfect location. great place to stay, Would definitely recommend to stay here
  • Maureen
    Ireland Ireland
    Robert , the Concierge was excellent. Efficient, warm and friendly, informative, helpful and charming.
  • Dick
    Italy Italy
    Amazing breakfast buffet and I recommend the special version of Egg Benedict from the chef!
  • Richard
    United Kingdom United Kingdom
    Excellent location building retains it’s character & style with standards of service at an excellent level
  • Barbara
    Ireland Ireland
    Location was perfect. Airport bus dropped off near by and picked up just outside hotel. Staff were very helpful and friendly.
  • Argyro
    Greece Greece
    Great hotel at the heart of Bilbao! Very easy to reach with the airport bus, the stop is just 50 m from the hotel! The personnel was very polite and helpful. The room was spacious! The breakfast was delicious, a very wide range of food to choose.
  • Janan
    Canada Canada
    Trully a 5 star Hotel Perfect location, close to everything, and very clean.
  • Anja
    Italy Italy
    Perfect location to visit the museums and old town; really great service; great and immaculate room

Hotel surroundings

Restaurants
1 restaurant on site

  • ARTAGAN
    • Cuisine
      Spanish
    • Open for
      Lunch
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Hotel Carlton
Great facilities! Review score, 8.9

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath

Bedroom

  • Wardrobe or closet

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Private parking is possible on site (reservation is needed) and costs € 35 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Fitness
  • Steam room
  • Public Bath
  • Fitness centre

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Hotel Carlton takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
€ 30 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
€ 30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print
Need-to-know information for guests at this property

License number: H.BI.00003

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Carlton

  • Room options at Hotel Carlton include:

    • Twin/Double
    • Suite
    • Single
  • Guests staying at Hotel Carlton can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • American
    • Buffet
  • Hotel Carlton is 100 yards from the centre of Bilbao. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Carlton is from 15:00, and check-out is until 12:00.

  • Hotel Carlton has 1 restaurant:

    • ARTAGAN
  • The prices at Hotel Carlton may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Carlton offers the following activities / services (charges may apply):

    • Fitness centre
    • Steam room
    • Public Bath
    • Fitness