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Located 1 minute's walk from Plaza de España Metro Station on Gran Via, Dear Hotel Madrid offers boutique accommodation in central Madrid. The hotel features a rooftop plunge pool, terrace and restaurant. Featuring free high-speed WiFi, each stylish bright room is air-conditioned and fitted with a 40-inch flat-screen TV with satellite channels. All the spacious rooms are soundproofed and include a safe, a minibar with free mineral water, a speaker for smartphones, and tea and coffee making facilities. Private bathrooms include a rain shower, bathrobe, slippers and exclusive free toiletries. Set on the 14th floor, the Nice to Meet You Restaurant & Lounge offers contemporary and cosmopolitan cuisine in a relaxed atmosphere. Guests can enjoy cocktails and music, with spectacular panoramic views of Madrid. An exclusive buffet breakfast is also offered. Other services available include a room service. You can walk to Royal Palace of Madrid in 10 minutes. Puerta del Sol and Plaza Mayor are a 15-minute walk. Adolfo Suárez Madrid-Barajas is 21 km away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Madrid, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
2 single beds
and
1 large double bed
1 extra-large double bed
and
1 sofa bed
3 single beds
1 large double bed
1 large double bed
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Guest review summary
Guests loved the <b>central location</b> of Dear Hotel Madrid, making it easy to explore the city. The staff were praised for their friendliness and helpfulness. <b>Breakfast</b> received positive mentions for its variety and quality. Guests appreciated the <b>room cleanliness</b> and enjoyed the stunning views from the rooftop. <b>Room comfort</b> received mixed reviews.
This is an automated summary based on 2,093 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.2
Facilities
8.8
Cleanliness
9.0
Comfort
9.1
Value for money
8.6
Location
9.7
Free WiFi
8.5

Hotel surroundings

Restaurants
1 restaurant on site

  • Nice to meet you
    • Cuisine
      Mediterranean • International
    • Ambiance
      Modern

Facilities of Dear Hotel Madrid
Great facilities! Review score, 8.8

Most popular facilities

  • Outdoor swimming pool
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • Landmark view
  • View

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not needed) and costs € 36 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Pool bar

Wellness

  • Sun loungers or beach chairs
  • Solarium

Languages spoken

  • English
  • Spanish
  • French
  • Italian

House rules
Dear Hotel Madrid takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:30 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
€ 20 per child, per night
3+ years
Extra bed upon request
€ 70 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

When booking for more than 9 people, different policies and additional supplements may apply. Please contact the hotel directly for more information.

Please note that when booking a rate where payment is due before arrival, Dear Hotel Madrid will provide detailed payment instructions, for example a link to a secured payment platform.”

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Dear Hotel Madrid