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Crisol Vía Castellana is in Madrid’s Chamartín business district on Paseo de la Castellana Avenue, next to the iconic Kio Towers. This modern hotel features rooms with satellite TV and free Wi-Fi throughout. Crisol Vía Castellana’s air-conditioned rooms are spacious and offer simple, attractive décor. Each has a minibar and safe. This hotel is a 20-minute walk from Real Madrid CF's Santiago Bernabéu Stadium and just under half a mile from Chamartín Train Station, where there are frequent trains to the center of Madrid, 10 minutes away. Barajas Airport can be reached in 15 minutes by car.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crisol
Hotel chain/brand
Crisol

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 full bed
2 full beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.2
Cleanliness
8.7
Comfort
8.6
Value for money
8.0
Location
8.8
Free Wifi
8.2
Select topics to read reviews:

Guests who stayed here loved

  • Gonzalo
    Chile Chile
    I really love the location. It is located in a very nice neighborhood, close to Chamartin station, buses and metro. There is also a taxi stop less than a block away. Easy to get to the airport and to Madrid's main attractions. The room was...
  • Charlys
    United States of America United States of America
    The staff was helpful and polite . The check in was seamless. The proximity to public transportation was excellent. There is a variety of restaurants within walking distance. The breakfast buffet was great.
  • Jean
    Malta Malta
    Room is as advertised. Really appreciated the normal wooden doors for the bathroom instead of the typical annoying glass doors we got in other hotels. Right next to bus and underground line so easy enough to navigate and reach Madrid's center....
  • Eva
    Spain Spain
    I like the hotel lobby, and the staff, spotless and smell good. Very close to train station Chamartin, Metro and bus. Around the corner of a museum, and restaurants nearby. Good views from the top floors. LOVED amenities in the bathroom, plenty of...
  • David
    United States of America United States of America
    Directly across from metro and bus station. Directly across from bake/coffee shop and other quick take-away food stops. Very good breakfast bar.
  • Andresest83
    Germany Germany
    The hotel is in front of the metro station, the room was quite big and it was very clean. Very good value for the money.
  • Nofal
    Oman Oman
    The location was nice, near to Santiago bernabue stadium.
  • Federico
    United States of America United States of America
    Excellent place, a wonderful room, and nice personnel
  • Patti
    United States of America United States of America
    It was a nice place not too far from the train station.
  • Franklin
    United States of America United States of America
    All good thanks have fun with that and have an awesome weekend

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Cqn we bring our dog?..

    We do not accept animals
    Answered on 2 January 2020
  • is there parking on the premises?

    Parking is 19€ per day
    Answered on 3 March 2020
  • Do you still have smoking rooms?

    Good morning, In reference to your request, we have available smoking rooms, on the second floor. Regards.
    Answered on 20 August 2022
  • I have an early train to catch. What time is breakfast served?

    7 to 11 but you can ask for a picnic
    Answered on 22 July 2022
  • Hello - can you let me know if checkin around 10:30pm is possible? And what is the latest possible check out (free or with an extra fee)? Thanks!

    Our official check-in time is 14:00. Our official departure time is 12.00PM. We cannot guarantee a late check out in advance as it depends on availabi..
    Answered on 5 July 2021
  • Hola, Cuál es la forma más adecuada o las opciones para ir de la terminal 1 del aeropuerto de Barajas al hotel? Gracias por la ayuda Alejandro

    Puede tomar el metro línea 8 hasta Colombia y ahí realizar trasbordo a la línea 9 hasta Plaza de Castilla. También puede coger taxi por un precio fijo de 30€.
    Answered on 9 September 2022
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Hotel area info

Amenities of Crisol Vía Castellana
Great facilities! Review score, 8.2

Most popular amenities
  • Private Parking
  • Free Wifi
  • Family rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Heating
  • Laundry
  • Daily housekeeping
Bathroom
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs € 21 per day.
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Spanish

House rules
Crisol Vía Castellana takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 5:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of € 50 is required on arrival. That's about $54. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
€ 60 per child, per night
Crib upon request
Free
Adult (18+ years)
Extra bed upon request
€ 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Must-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crisol Vía Castellana of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of € 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Crisol Vía Castellana

  • Room options at Crisol Vía Castellana include:

    • Twin/Double
    • Family
    • Double
    • Triple
  • Crisol Vía Castellana offers the following activities/services (charges may apply):

    • The prices at Crisol Vía Castellana may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Guests staying at Crisol Vía Castellana can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

      Breakfast option(s) include:

      • Buffet
    • Crisol Vía Castellana is 3.1 miles from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Crisol Vía Castellana is from 2:00 PM, and check-out is until 12:00 PM.