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Conveniently located just off Gran Via and 200 metres from Santo Domingo Metro station, Sterling offers simple accommodation in central Madrid. All spacious rooms have private bathrooms and air conditioning. Rooms in the Sterling all have TV, safe and work desk. They also have sofas, and can accommodate an extra bed. The Sterling has 24-hour reception and a tour desk to help you plan your visit. They can also store luggage. A daily breakfast is available, and gluten-free products are available on request. Both Puerta del Sol and the Royal Palace are just 10 minutes’ walk away. Nearby Gran Via has a large selection of shops, bars and entertainment, including theatres and cinemas.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Madrid, this hotel has an excellent location score of 9.5

Breakfast info

Continental, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
or
2 single beds
1 single bed
and
1 double bed
or
3 single beds
4 single beds
2 single beds
or
1 double bed
2 single beds
2 single beds
or
1 double bed
3 single beds
or
1 single bed
and
1 double bed
3 single beds
or
1 single bed
and
1 double bed
4 single beds
or
2 single beds
and
1 double bed
4 single beds
or
2 single beds
and
1 double bed
1 single bed
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Guest reviews

Categories:

Staff
9.0
Facilities
7.8
Cleanliness
8.2
Comfort
8.1
Value for money
7.8
Location
9.5
Free WiFi
8.0

Select topics to read reviews:

Guests who stayed here loved

  • Karmen
    Estonia Estonia
    The location was excellent. The staff was also "muy bien". Even the family room had a little balcony which I really liked. Very good hotel and I give them 4* at least:)
  • Aminin
    Malaysia Malaysia
    good location and near to interesting place in Madrid
  • Karolina
    United Kingdom United Kingdom
    I had a fantastic stay at this hotel! The location is unbeatable—everything is within walking distance. The rooms were spotless, and I was particularly impressed with the bathroom. The beds were incredibly comfortable, ensuring a restful night’s...
  • S
    Sarah
    United Kingdom United Kingdom
    Comfortable clean room, nice bathroom, very friendly staff. Very central location but also quiet.
  • Sunil
    India India
    location was the best just near Gran Via with lot if shopping and food outlets nearby. Metro station is also at walking distance.
  • Kristine
    Spain Spain
    The balcony, the quiet street below even though in the heart of Madrid, the helpful staff, the great location
  • Taotao90
    Australia Australia
    Very good location. In the heart of Madrid CBD - walking distance to C.Gran Vía and near by attractions. A lot of restaurants, bars and convienent stores nearby.
  • Mary
    Ireland Ireland
    Location and the staff are very friendly and accomodating,specially “Agosto or Antonio” the guy with the eye glasses at the reception,very lovely man
  • Jim
    Australia Australia
    Great location, quick walk to the Grand Via. Safe and staff were friendly. Very pleasant to deal with. Good value for money
  • Marcel
    United States United States
    the girl in the reception desk, don't remember her name but she is from Venezuela, was amazing, well mannered, great disposition to help and to listen. she was really amazing.

Hotel surroundings

Facilities of Sterling

Most popular facilities

  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Heating
  • Air conditioning
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not possible) and costs € 33 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Services

  • Wake-up service
  • Fax/photocopying
    Additional charge
  • Wake up service/Alarm clock
  • 24-hour front desk

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Languages spoken

  • English
  • Spanish
  • Italian

House rules
Sterling takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroRed 6000Cash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sterling in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sterling

  • The prices at Sterling may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Sterling is from 16:00, and check-out is until 11:30.

  • Sterling is 850 yards from the centre of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Sterling can enjoy a highly-rated breakfast during their stay (guest review score: 6.6).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Room options at Sterling include:

    • Twin/Double
    • Triple
    • Family
    • Double
    • Single
  • Sterling offers the following activities / services (charges may apply):