The new Westin Madrid Cuzco enjoys a prime location along the prestigious Madrid street Paseo de la Castellana, a 5-minute walk from the iconic Santiago Bernabeu (Real Madrid’s Stadium). This magnificent new Westin branded hotel (after a comprehensive renovation of the old AC Cuzco) features 287 exquisitely designed guest rooms, suites and a brand-new room concept (2 bedrooms with their own bathroom and 1 common living room), each thoughtfully appointed with the renowned Westin Heavenly® Bed. Gym area and free Wi-Fi throughout the hotel. Experience our sumptuous breakfast buffet, alongside a show cooking station, our chic bar, offering delightful cocktails and snacks, and the marvelous dining restaurant. If you are planning a business meeting, take advantage of our 6 thoughtfully designed spaces. The Westin Madrid Cuzco hotel has very convenient access to Cuzco Metro Station (1 min walking), Chamartin train station, is well-connected by city busses, and overall, is ideally located for exploring the vibrant city of Madrid

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Westin
Hotel chain/brand
Westin

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.2
Comfort
9.0
Value for money
7.5
Location
9.0
Free Wifi
10
High score for Madrid
Select topics to read reviews:

Guests who stayed here loved

  • Lorena
    France France
    I had stayed at this hotel several times and I love it. Love the remodeling they did to it. Rooms are very comfortable Breakfast is just amazing, it is a little pricey but you need to try . Personnel extremely friendly. Location is great if you...
  • Kamil
    Poland Poland
    Nice, comfortable and clean room and bathroom. Great breakfasts. Nice, helpful staff. There are many places to eat in the vicinity of the hotel. Minibar available and working air conditioning.
  • Jurema
    Angola Angola
    O quarto era muito bom e o pequeno almoço era muito bom.
  • Ignacio
    Spain Spain
    Recién reformado, todo muy cómodo y a mano. Buenas vistas desde los pisos superiores. Desayuno de buena calidad, café servido a petición. Servicio de minibar sin cargo.
  • Irina
    Romania Romania
    Locatie convenabila lg stadion. Hotelul arata f bine si e ft curat
  • Marcos
    Brazil Brazil
    Fiquei em uma suite especial, se soubesse que seria este ó apto teria ficado mais neste hotel
  • Eduardo
    Spain Spain
    Habitación cómoda, útil en la estancia y en el baño.
  • D
    Daniel
    Spain Spain
    desayuno genial; habitación confortable y silenciosa; hall elegante
  • Teresita
    Mexico Mexico
    Aspecto del hotel, bolsas aromáticas para dormir Amabilidad del personal limpieza

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • is it allowed to check-in with cats?

    Not possible, sorry..
    Answered on 1 September 2023
  • Hi. How far are you from Kursal San Sebastián Theatre and Victoria Eugenia Theatre.

    Dear guest, These sports are located in San Sebastian and our hotel in Madrid, thank you so much for reaching us Best regards
    Answered on 12 May 2022
  • Do you have communicating or family rooms?

    Good afternoon, Yes, we have some connecting rooms. AC Hotel Cuzco by Marriott
    Answered on 12 September 2022
  • Hello Which room has space for an extra bed for a 7 years old?

    Dear guest, Extra beds can be placed in any room best regards AC Hotel Cuzco by Marriott Team
    Answered on 13 May 2024
  • Me caso el 25 de Marzo del 2023 y la mitad de los invitados son extranjeros y estoy buscando hoteles para recomendar.Me gustaría saber si haceis preci..

    Buenos días: Muchas gracias por su solicitud, claro que podemos hacerle llegar una propuesta de grupo, por favor llame al hotel para solicitar el mai..
    Answered on 3 August 2022
  • How do you charge for a 16 yr old child who will share the same bed with us? and is there any laundromat nearby? Thanks.

    You will have to book a triple room because standar rooms are only for two. There are two laundromat nearby. We will inform you were at reception.
    Answered on 9 November 2022
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Hotel area info

Restaurants
1 Restaurant On Site

  • Retaurant
    • Cuisine
      Mediterranean • Spanish • European
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Westin Madrid Cuzco
Great facilities! Review score, 8.9

Most popular amenities
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet
Outdoors
  • Terrace
Activities
  • Bicycle rental
Food & Drink
  • Coffee house on site
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs € 30 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Spa
  • Fitness
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules
The Westin Madrid Cuzco takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

FAQs about The Westin Madrid Cuzco

  • Guests staying at The Westin Madrid Cuzco can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet
  • The prices at The Westin Madrid Cuzco may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Westin Madrid Cuzco offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Fitness
    • Bicycle rental
  • Check-in at The Westin Madrid Cuzco is from 3:00 PM, and check-out is until 12:00 PM.

  • The Westin Madrid Cuzco is 3 miles from the center of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Westin Madrid Cuzco include:

    • Suite
    • Double
  • The Westin Madrid Cuzco has 1 restaurant:

    • Retaurant