Welcome to the JW Marriott Hotel Cairo, where you can experience true luxury with our five-star accommodations and award-winning service. Ideally located in New Cairo, just a short distance from Cairo International Airport, our hotel is perfect for both event attendees at the Al Manara Convention Center and families on holiday. Our 445 impeccably appointed rooms and suites are designed for your comfort, featuring refined amenities that cater to your every need. Indulge in exquisite dining at our 10 diverse restaurants, offering Italian, Asian, American, and Oriental cuisines. Challenge yourself with a round of golf at the Mirage City Golf Club or relax and rejuvenate at our Mandara Spa. Take advantage of our stunning man-made beach and thrilling kids water activities and enjoy an immersive family time. We are committed to sustainability, implementing initiatives such as LED lighting and solar energy utilization. During your stay, explore the nearby malls with ease. Please note that reservations must be made 24 hours in advance"

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.4)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.7
Facilities
8.5
Cleanliness
8.6
Comfort
8.6
Value for money
7.5
Location
8.4
Free Wifi
8.4
Select topics to read reviews:

Guests who stayed here loved

  • Saleh
    Qatar Qatar
    Probably the most helpful hotel staff of anywhere I have stayed Very well equipped hotel and the staff were amazingly helpful. Thanks for the team of breakfast The staff they are amazing specially the team for breakfast! Never seen better! Thanks...
  • Nadeem
    Egypt Egypt
    Great Hospitality, Thanks sama for your decency , suite is perfect for couples & honeymooners
  • Hassan
    Ireland Ireland
    The patesurie was lovely with very pleasant staff and a great selection of food and beverages. Also, Ahlein restaurant was fabulous, with great and service and exceptional service.
  • Mohanad
    United Arab Emirates United Arab Emirates
    The gym was incredible.. Food was amazing Room was very spacious
  • Abeer
    Qatar Qatar
    Facilities and activities in the hotel is amazing , staff lovely, support , polite and very helpful I enjoyed my stay in the hotel
  • Mohamed
    Egypt Egypt
    JW Marriott holds a special place in our heart. It's considered our home away from home. Everything is as good as it gets, staff are extremely helpful and cooperative. We stayed at the Executive suite for our anniversary and it was excellent as...
  • Adel
    Egypt Egypt
    Nice location and all the staff were very cooperative.
  • Shaheen
    Oman Oman
    Property is huge. Even though they were undergoing renovations. we still had access to all the amenities and had an excellent stay
  • Salma
    Oman Oman
    Value of money ! If you give a tip once ! Then they would never stop knocking your door !! The water temperature was a challenge! When the mechanical eng. come to fix it , then it will be a hot water on the shower ! But after that shower , the...
  • Daniel
    United States of America United States of America
    The Service was outstanding, has a Beautiful lobby and the lobby is gorgeous. Add our gorgeous suite and the Executive Lounge and you have a 10 rating.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • is the indoor swimming pool heated?

    yes heated
    Answered on 16 December 2019
  • Hello.. do you have kids area other than the video games? And is it currently open?

    kindly note that unfortunately the kids area is not working during this time,
    Answered on 31 January 2021
  • The indoor pool is open or not !

    Dear Sir, Please note that the indoor pool is open
    Answered on 27 December 2020
  • I have another kid 12 years, extra charges?

    kids are not allowed in the executive lounge they will be in the main restaurant,
    Answered on 21 May 2021
  • Does the room include 2 bathrooms or only one ?!

    Dear Sir, all rooms include one bathroom.
    Answered on 27 December 2020
  • Check in time please

    kindly note that the check in date is 3PM
    Answered on 11 March 2021
  • Still looking?

Hotel area info

Restaurants
10 Restaurants On Site

  • Mirage Cafe
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal • Vegetarian
  • Cucina
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian
  • Lemongrass
    • Cuisine
      Asian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian
  • JW Steakhouse Cairo Mirage
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian
  • Cactus bar
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian
  • Plateau
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian
  • Ahlien
    • Cuisine
      Mediterranean
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Halal
  • La Patisserie
    • Cuisine
      International
    • Open for
      High tea • Cocktail hour
    • Ambience
      Traditional • Modern
  • The Beach
    • Cuisine
      International
    • Open for
      Brunch • Lunch
    • Ambience
      Traditional
    • Dietary options
      Halal
  • The View Lounge & Bar
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of JW Marriott Hotel Cairo
Great facilities! Review score, 8.5

Most popular amenities
  • 4 swimming pools
  • Free Wifi
  • Airport shuttle (free)
  • Family rooms
  • Private Parking
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Private beach area
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • Coffee machine
  • Dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Aerobics
    Additional charge
  • Live sports events (broadcast)
    Off-site
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
  • Beach
  • Tennis equipment
    Additional charge
  • Water park
  • Evening entertainment
    Additional charge
  • Kids' club
    Additional charge
  • Pool table
    Additional charge
  • Playground
  • Game room
  • Hot tub
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs $8.03 per day.
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Chapel/Shrine
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Raised toilet
  • Wheelchair accessible
  • Upper floors accessible by elevator
4 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach umbrellas
Pool 2 – indoor
  • Open all year
  • Adults only
  • Heated pool
  • Pool/Beach towels
  • Beach umbrellas
Pool 3 – outdoor (kids)
  • Open all year
  • Suitable for kids
  • Waterslide
  • Pool/Beach towels
  • Beach umbrellas
  • Fenced pool
Pool 4 – outdoorFree!
  • Seasonal
  • All ages welcome
  • Waterslide
  • Pool/Beach towels
  • Beach umbrellas
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • English
  • French

House rules
JW Marriott Hotel Cairo takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
11+ years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Must-know information for guests at this property

Guest will be asked for the physical credit card upon check in in case of prepaid reservation.

Daily complimentary shuttle bus transportation from and to Cairo Festival City Mall, located only 15 minutes away. Prior reservation required. Terms & Conditions Apply.

Guest will be asked for the physical credit card upon check in in case of prepaid reservation. Prior reservation required. Terms & Conditions Apply.

Wave beach might be closed on Saturdays till end of October 2023. However, indoor and outdoor pools are operating normally. Apologies for the inconvenience this may cause.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JW Marriott Hotel Cairo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about JW Marriott Hotel Cairo

  • JW Marriott Hotel Cairo offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Playground
    • Pool table
    • Game room
    • Golf course (within 2 miles)
    • Evening entertainment
    • Kids' club
    • Water park
    • Beach
    • Personal trainer
    • Tennis equipment
    • Live music/Performance
    • Aerobics
    • Locker rooms
    • Bicycle rental
    • Happy hour
    • Swimming pool
    • Live sports events (broadcast)
    • Beauty services
    • Tour or class about local culture
    • Facial treatments
    • Waxing services
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Yoga classes
    • Fitness classes
  • JW Marriott Hotel Cairo has 10 restaurants:

    • Plateau
    • JW Steakhouse Cairo Mirage
    • Cactus bar
    • Ahlien
    • Lemongrass
    • The Beach
    • The View Lounge & Bar
    • La Patisserie
    • Mirage Cafe
    • Cucina
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, JW Marriott Hotel Cairo is popular with guests booking family stays.

  • JW Marriott Hotel Cairo is 11.8 miles from the center of Cairo. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at JW Marriott Hotel Cairo include:

    • Double
    • Suite
  • Guests staying at JW Marriott Hotel Cairo can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Asian
    • American
    • Buffet
    • Breakfast to go
  • The prices at JW Marriott Hotel Cairo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at JW Marriott Hotel Cairo is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at JW Marriott Hotel Cairo on this page.