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Located in Otavalo, 16 miles from Central Bank Museum, Hotel Otavalo has accommodations with a shared lounge, private parking, a terrace and a restaurant. This 5-star hotel offers a bar. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. All rooms come with a flat-screen TV with satellite channels, minibar, a coffee machine, a shower, free toiletries and a desk. The rooms are equipped with a private bathroom with a hairdryer, while certain rooms also offer a balcony and others also have city views. The rooms feature a safety deposit box. An American breakfast is available at the hotel. Quito Mariscal Sucre International Airport is 53 miles from the property.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

American

Private parking available


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
2 twin beds
1 king bed
1 queen bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.6
Cleanliness
9.8
Comfort
9.6
Value for money
8.6
Location
9.3
Free Wifi
10
High score for Otavalo

Select topics to read reviews:

Guests who stayed here loved

  • Leslie
    U.S. Virgin Islands U.S. Virgin Islands
    The facilities are absolutely beautiful. The restoration of the building was done artfully. The staff goes above and beyond to make you feel comfortable. The breakfast was well done with gòod variety. I
  • Michael
    the United States the United States
    It was a very clean, very beautiful and the staff was incredibly friendly and always willing to help out with any requests.
  • Eric
    the United States the United States
    Well preserved old building. Well designed. Comfortable and great breakfast.
  • Mark
    the United States the United States
    Friendly staff and extremely helpful. Entire hotel has a great vibe with modern decor. It was nice having a personalized welcome. Felt as if we were in a colorful art museum.
  • Christie
    the United States the United States
    The courtyard was amazing, filled with beautiful art, windows, arches. There was a rooftop bar with a view. The rooms were very comfortable. We ate dinner and breakfast at the restaurant and both were very good.
  • Ernesto
    the United States the United States
    nice clean good service confortable room and great location
  • Charlotte
    the United States the United States
    it’s a beautiful hotel. But the staff make it truly exceptional. Ten stars.
  • Charlotte
    the United States the United States
    it’s an exceptionally beautiful building that has been restored well and the artwork is a nice addition.
  • Samantha
    Ecuador Ecuador
    Very relaxing and beautiful, the staff were incredibly professional, kind, positive and helpful.
  • Jesper
    the Netherlands the Netherlands
    The service of all the hotels I stayed in Ecuador, this was by far the most professional and dedicated service I have seen. The attention for details were excellent, the cocktails amazing especially the custom cocktails were spot on. The food a...

Hotel area info

Restaurants
1 Restaurant On Site

  • Sarance Restaurant by Art Hotels
    • Cuisine
      Latin American
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegan • Gluten-free

Amenities of Hotel Otavalo
Great facilities! Review score, 9.6

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Restaurant
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • Landmark view

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Kitchen

  • Coffee machine
  • Cleaning products

Room Amenities

  • Socket near the bed

Activities

  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Walking tours
  • Temporary art galleries

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available at a location nearby (reservation is needed) and costs $10 per day.

  • Parking garage

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Languages Spoken

  • English
  • Spanish

House rules
Hotel Otavalo takes special requests – add in the next step!

Check-in
From 2:00 PM to 11:30 PM
Check-out
From 1:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
$80 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
$80 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroDiscoverCash

The fine print
Must-know information for guests at this property

A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel Otavalo

  • Guests staying at Hotel Otavalo can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

    Breakfast option(s) include:

    • American
  • Hotel Otavalo offers the following activities/services (charges may apply):

    • Temporary art galleries
    • Tour or class about local culture
    • Themed dinners
    • Cooking class
    • Walking tours
    • Happy hour
  • Hotel Otavalo is 1,800 feet from the center of Otavalo. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Otavalo is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Hotel Otavalo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Otavalo has 1 restaurant:

    • Sarance Restaurant by Art Hotels
  • Room options at Hotel Otavalo include:

    • Double
    • Twin