Offering views of the Elbe river and the city, The Westin Hamburg is located in the building of the Elbphilharmonie, in the HafenCity district in Hamburg. The property features a spa and wellness area, a restaurant and bar as well as modern event & banquet facilities. The Westin Hamburg features free WiFi throughout the the property for every guest. Certain units feature a seating area to relax in after a busy day. A flat-screen TV with satellite channels is also available. Guests at The Westin Hamburg can enjoy a buffet breakfast at the Fang & Feld Restaurant. HafenCity Hamburg is 2953 feet from The Westin Hamburg, while St. Michaelis Church is 0.6 mi away. Hamburg's Congress Center (CCH) is about 22 minutes away by public transport. The famous Speicherstadt with the Miniature Wonderland, Hamburg Dungeons, Landungsbrücken and the famous Musical Halls can all be reached in less than 20 minutes. The nearest airport is Hamburg Airport, 6.2 mi from the hotel.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Westin
Hotel chain/brand
Westin

Property highlights

Top Location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.9
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
7.4
Location
9.7
High score for Hamburg

Select topics to read reviews:

Guests who stayed here loved

  • Friederike
    Germany Germany
    Location and the room was great. Very good breakfast.
  • Liang
    Germany Germany
    clean; comfortable beds; spacious room; convenient for symphony events
  • Peter
    United States United States
    I loved the location, the staff and the rooms, absolutely beautiful.
  • Liliana
    United States United States
    Hello, we did not used the restaurant, but we did received a small dessert for our 32nd wedding anniversary that was a really nice surprise when we walked into our room. Thank you!
  • Alexburock
    Germany Germany
    beautiful hotel at a beautiful location. the staff is very competent and friendly. the food and drinks are amazing and our room was exceptional.
  • Gorkem
    Netherlands Netherlands
    Great decoration, the mattress was fantastic. The location is unbeatable for Hamburg
  • Jill
    United States United States
    Dinning staff was wonderful as well as the bar. We enjoyed the daily breakfast. The room was beautiful.
  • Mike
    Costa Rica Costa Rica
    Location , the Hotel has a great standard with quality like the bedding, floor heating ect.Breakfast was excellent
  • Ghadeer
    Oman Oman
    It’s a decent hotel , It’s way better than The Fontenay hotel, the stuff is better in all means . And the service. I will say the best hotel in Hamburg is Fairmont then Westin since I tried all of them.
  • Elizabeth
    Australia Australia
    The staff were very friendly and helpful . The room was very comfortable and clean, and the view was very good. The man at checkout, from Venice, was especially friendly and helpful. The restaurant and the breakfast were elegant and food was...

Hotel area info

Restaurants
1 Restaurant On Site

  • Fang & Feld
    • Cuisine
      Local
    • Open for
      Breakfast • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Westin Hamburg
Great facilities! Review score, 9

Most popular amenities

  • Indoor swimming pool
  • Parking
  • Wifi
  • Spa
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed on request. Charges may apply.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and charges apply.

Parking
Public parking is available at a location nearby (reservation is not possible) and costs € 35 per day.

  • Parking garage
  • Accessible parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English

House rules
The Westin Hamburg takes special requests – add in the next step!

Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 11 years
Extra bed upon request
€ 45 per child, per night
12+ years
Extra bed upon request
€ 75 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print
Must-know information for guests at this property

Hamburg Culture & Tourism Tax applies and will be added to all reservations. This tax will be collected at the property. For more details, please contact the hotel.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Westin Hamburg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Westin Hamburg

  • The Westin Hamburg offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Locker rooms
    • Beauty services
    • Swimming pool
    • Facial treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
  • Guests staying at The Westin Hamburg can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Buffet
  • The Westin Hamburg has 1 restaurant:

    • Fang & Feld
  • Check-in at The Westin Hamburg is from 4:00 PM, and check-out is until 12:00 PM.

  • Room options at The Westin Hamburg include:

    • Double
    • Suite
  • The Westin Hamburg is 0.9 miles from the center of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Westin Hamburg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.