Located 1.1 mi from Volksparkstadion, Mercure Hotel Hamburg am Volkspark offers 4-star accommodations in Hamburg and has a bar. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Private parking is available on site. All rooms are fitted with a flat-screen TV with satellite channels, a kettle, a bath, free toiletries and a desk. At the hotel the rooms are fitted with bed linen and towels. Guests at Mercure Hotel Hamburg am Volkspark can enjoy a vegetarian breakfast. A business center and vending machines with drinks are available on site at the accommodations. Speaking German, English and Italian at the reception, staff are willing to help at any time of the day. Hamburg-Altona Train Station is 3.2 mi from Mercure Hotel Hamburg am Volkspark, while Port of Hamburg is 4.2 mi from the property. The nearest airport is Hamburg Airport, 5.6 mi from the hotel.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.0)

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
and
1 sofa bed
1 full bed
and
1 sofa bed
1 king bed
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Guest reviews

Categories:

Staff
8.6
Facilities
7.5
Cleanliness
8.1
Comfort
7.8
Value for money
7.4
Location
8.0
Free Wifi
8.1
Select topics to read reviews:

Guests who stayed here loved

  • Ian
    United Kingdom United Kingdom
    Good location to get back onto the motorway. Friendly staff. Food was good.
  • Maureen
    Canada Canada
    location, We were there for the Taylor Swift concert. Late checkout was good
  • Selin
    Germany Germany
    It was very clean and comfortable with a lot of space. I liked the room.
  • Adriana
    Germany Germany
    the hotel reception employees were very friendly, the room has that nice sofa to lounge and watch TV, The tub is great. Good and tasty tea bags. restaurant open at the evening until 22 hrs also good to have. breakfast is very complete and taste,...
  • Tanya
    Germany Germany
    The location was great, just opposite the Trabrennbahn. The room was big and clean and had everything I needed.
  • Karis
    Germany Germany
    Our room was really spacious which is great for a little family. Everything was very clean and the location of the hotel is right across from the Volkspark which is beautiful to walk around.
  • Daniel
    Finland Finland
    Our stay at Mercure was great, would definitely return! We had a big room with a mini fridge, a pod coffee maker and a water kettle. The beds were comfortable and the room had plenty of hangout space. Outside the room was a vending machine that...
  • Grigory
    United States of America United States of America
    Very good place. Nice personal, clean room, good WiFi, amazing breakfast. The bus stop nearby allows one to travel to the center of Hamburg in 20-30 minutes.
  • Milos
    Serbia Serbia
    All was perfect. Very helpful staff. Very clean. Breakfast great. Easy to get downtown. Close to the bus stop. But most importantly, great value. And a great surprise that for the kid of 13 is free of charge. Would come again for sure.
  • Esra
    Sweden Sweden
    Staff was very kind and friendly. The room was super clean. Breakfast was good- assorted. About the location, it is very close to the university and Volkspark.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello, I just wanted to ask if there are any hotel apartments available in the facility. Thank you

    Hello - we don't have any apartments sorry
    Answered on 24 July 2020
  • Hello I have booked your hotel for special 50th birthday gift for my husband. If corona virus prevents our flights will hotel honor alternative dates?

    Please send your mail directly to us
    Answered on 10 March 2020
  • Hi, do we have to be 18 in order to check in? We’’re both 17.

    hello our Rules: Guests under the age of 18 can stay at the hotel when accompanied by an adult. If the accompanying adult is not a parent/legal guardi..
    Answered on 20 June 2022
  • Hi is there a hair dryer supplied in each room? Thanks

    Yes there is a hair dryer in every room. Best Regards, Mercure Team HH
    Answered on 3 October 2023
  • Hi, is there body gel, soap and shampoo in bathroom

    Hello, yes we have everything in the room.
    Answered on 4 January 2023
  • Hello. Do you arrange airport transfers please.

    Hi and thank you for your question. unfortunately, we don't offer shuttle service from the Airport. We can order Taxis for our guests from the Hotel..
    Answered on 13 November 2022
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • Le Jardin- Öffnungszeiten können varieren
    • Cuisine
      International
    • Ambience
      Modern

Amenities of Mercure Hotel Hamburg am Volkspark

Most popular amenities
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Business center
  • Bar
Room Amenities
  • Clothes rack
Activities
  • Live sports events (broadcast)
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs € 10 per day.
  • Parking garage
  • Accessible parking
Services
  • Lockers
  • Vending machine (drinks)
  • Baggage storage
  • Fax/Photocopying
    Additional charge
  • Tour desk
  • Packed lunches
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • German
  • English

House rules
Mercure Hotel Hamburg am Volkspark takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 years old
Extra bed upon request
Free
4 - 11 years
Extra bed upon request
€ 20 per child, per night
12 - 15 years
Extra bed upon request
€ 30 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardCash

The fine print
Must-know information for guests at this property

Please inform the property in advance if you will be traveling with children and of their ages. Guests who fail to inform the property of their children in advance cannot be guaranteed a family room. Baby cots are available upon request, subject to availability.

Please also note that breakfast is free for 1 child age 16 and under if the parents have booked the breakfast option.

Suitable rooms for pets have to be requested in advance and have a surcharge of 15 EUR per pet and per night.

FAQs about Mercure Hotel Hamburg am Volkspark

  • The prices at Mercure Hotel Hamburg am Volkspark may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Mercure Hotel Hamburg am Volkspark can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet
  • Mercure Hotel Hamburg am Volkspark offers the following activities/services (charges may apply):

    • Live sports events (broadcast)
  • Room options at Mercure Hotel Hamburg am Volkspark include:

    • Double
    • Triple
    • Suite
    • Twin
  • Mercure Hotel Hamburg am Volkspark has 1 restaurant:

    • Le Jardin- Öffnungszeiten können varieren
  • Mercure Hotel Hamburg am Volkspark is 4.3 miles from the center of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Mercure Hotel Hamburg am Volkspark is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, Mercure Hotel Hamburg am Volkspark is popular with guests booking family stays.