Newly renovated in 2018, the Mercure Hotel Hamburg City is close to centrally located attractions such as the Speicherstadt, Mehr! Theater, city centre and main train station. The Mercure Hotel Hamburg City has soundproofed rooms with air conditioning, a 50-inch LCD flat-screen TV and a portable desk. International cuisine and regional specialties can be enjoyed at the on-site Pier_1163 bistro and bar, while breakfast is also available daily. Leisure facilities at the Mercure Hotel include a bar. The KAI10 lounge can be hired for private events. The Hammerbrook S-Bahn (city rail) station is a 7-minute walk away from the Mercure Hotel Hamburg City. It connects you to the main train station in 10 - 15 minutes. The hotel offers its own large underground car park as well as paid parking spaces in front of the hotel entrance.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Vegetarian, Vegan, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.5
Facilities
8.0
Cleanliness
8.3
Comfort
8.2
Value for money
7.3
Location
8.2
Free WiFi
8.1
Select topics to read reviews:

Guests who stayed here loved

  • Francois
    France France
    The hotel staff is very friendly. Upgraded to a junior suite. Breakfast is good, many choices. Hotel located 20 mn walk from the center or 10 mn walk from the nearest S-Bahn (local train)
  • Mathias
    Denmark Denmark
    Close to s-line (train) Good breakfast Friendly staff
  • Timothy
    Germany Germany
    We really liked the central location. The staff at check-in were great! They helped us save money on parking. The Bistro/Bar was great.
  • Racoti-medve
    Romania Romania
    Great breakfast . The reception area and restaurant are nice . Comfortable beds .
  • Tomas
    Slovakia Slovakia
    Hotel in style of port of Hamburg.Breakfast great and delicious.
  • Berg
    United Kingdom United Kingdom
    The room was clean and looked good. The staff were friendly and helped when needed. The breakfast selection was great.
  • Simon
    Denmark Denmark
    Friendly staff in reception and restaurant area. We had a very pleasant dinner. Breakfast buffet has a large variety of food.
  • René
    Denmark Denmark
    Location was good and they had parking available. They had rooms for 4 people and allowed pets.
  • Gemma
    United Kingdom United Kingdom
    Clean, comfy beds, great breakfast, nice bar and entrance relaxation space. Room design nice.
  • Jodi
    Australia Australia
    Room big and spacious. Bathroom and shower were very nice. Decor in reception was lovely. Breakfast each day was really good. About a 20 minute walk to the city centre. You are just enough outside of the city centre for it to be quiet but close...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello do you have baby cots?

    Dear guest, Yes, we have Babycots available, Please be informed that our family rooms are for maximum 2 udults and 2 children available. Kind Regards from Hamburg Mercure Team
    Answered on 11 August 2022
  • Is it possible to get smoking room ?

    Dear Guest, we are a non smoking hotel with kindly regards mercure Hotel Hamburg City
    Answered on 27 February 2024
  • 24 std reception?

    Unsere rezeption ist 24/7 besetzt.
    Answered on 13 March 2024

Hotel surroundings

Restaurants
1 restaurant on site

  • Pier1163
    • Cuisine
      International
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of Mercure Hotel Hamburg City
Great facilities! Review score, 8

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Cycling
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs € 26 per day.
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Lockers
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Baby safety gates
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French

House rules
Mercure Hotel Hamburg City takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

We would like to inform you that renovation work will be carried out in our underground car park in our hotel from September 30, 2024 to February 7, 2025. Noisy demolition work: October 8, 2024 - November 4, 2024

We ask for your understanding for any inconvenience and are happy to answer any further questions you may have. Your Mercure team

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Mercure Hotel Hamburg City

  • Guests staying at Mercure Hotel Hamburg City can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Vegetarian
    • Vegan
    • Buffet
  • Mercure Hotel Hamburg City offers the following activities / services (charges may apply):

    • Sauna
    • Cycling
    • Bicycle rental
  • The prices at Mercure Hotel Hamburg City may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Mercure Hotel Hamburg City is from 15:00, and check-out is until 12:00.

  • Mercure Hotel Hamburg City has 1 restaurant:

    • Pier1163
  • Room options at Mercure Hotel Hamburg City include:

    • Double
    • Twin
    • Quadruple
    • Suite
  • Mercure Hotel Hamburg City is 0.8 miles from the centre of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.