You might be eligible for a Genius discount at Park-Hotel Hagenbeck. To check if a Genius discount is available for your selected dates sign in.

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This 4-star-superior hotel next to Hamburg's Hagenbeck Zoo and Aquarium offers soundproofed rooms with exotic décor, a modern spa with panoramic views, and discounted access to the zoo. The spacious rooms at the Park-Hotel Hagenbeck include a flat-screen TV and laptop safe. Wi-Fi is available in all areas. The arctic-themed fit & well area on the 5th floor includes 2 saunas, infrared sauna and a relaxation room. The fitness room offers great views of Hamburg. Creative, international cuisine is served in the Park-Hotel Hagenbeck’s Augila restaurant with show kitchen. Guests can also relax on the terrace or in the Baobab Bar & Café. The Hagenbecks Tierpark Underground Station is only 100 metres from the Park-Hotel. Trains run to the Hamburg Messe Exhibition Centre in 20 minutes.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    GreenSign
Guest reviews

Categories:

Staff
9.2
Facilities
8.8
Cleanliness
9.1
Comfort
9.0
Value for money
8.0
Location
8.8
Free WiFi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Joyce
    Germany Germany
    The hotel is beautifully designed. The attention to detail is exceptional throughout their services. Incredibly clean. The foods is masterfully prepared.
  • Edwina
    Australia Australia
    The hotel capitalises on it's proximity to the Hagenbeck Zoo by adding elements to the decor and ambience to evoke feelings of safari. The room was well appointed and very clean and the bed was very comfortable. Windows opened so it was possible...
  • Renáta
    Austria Austria
    It was amazing. This hotel is clean, still and comfortable. Furthermore, everybody is nice and helpful.
  • Karrina
    United Kingdom United Kingdom
    Just a stunning hotel in a fantastic area, close to the Ubann which takes you directly into the city. Second time staying here and would 100% come back.
  • Janice
    United Kingdom United Kingdom
    Very nice room everything worked good shower and comfortable bed. We loved the animal decor and the attention to detail it was quirky in a good and tastefully way. The breakfast was delicious with a good choice. The location was a few minutes from...
  • Dylan
    United Kingdom United Kingdom
    The safari theming is great. Staff were all lovely and very attentive.
  • Sebastian
    Denmark Denmark
    Great and interesting stay for children. Staff was super nice. Clean and comfortable. Great location. Good breakfast.
  • Linus
    Sweden Sweden
    The Sauna and the showers in the spa was really nice. The rooms interior. The elevator lights. The staff.
  • Yvonne
    Sweden Sweden
    Large room with a comfortable bed. Very nice bar area and lovely breakfast.
  • David
    United Kingdom United Kingdom
    The dinner was superb as was the breakfast. Loved the themed rooms and very comfortable with the facilities I expect from a 4 star city hotel. Good parking.

Hotel surroundings

Restaurants
1 restaurant on site

  • Augila
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Park-Hotel Hagenbeck
Great facilities! Review score, 8.8

Most popular facilities

  • Parking on site
  • Free WiFi
  • Spa and wellness centre
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Children's high chair
  • Refrigerator

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Walking tours
  • Squash
    Additional chargeOff-site

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not possible) and costs € 24 per day.

  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Luggage storage
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

General

  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • German
  • English
  • Spanish
  • French

House rules
Park-Hotel Hagenbeck takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
€ 20 per child, per night
4 - 12 years
Extra bed upon request
€ 20 per child, per night
13+ years
Extra bed upon request
€ 49 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardBankcardCash

The fine print
Need-to-know information for guests at this property

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Park-Hotel Hagenbeck

  • Guests staying at Park-Hotel Hagenbeck can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
  • Park-Hotel Hagenbeck has 1 restaurant:

    • Augila
  • Room options at Park-Hotel Hagenbeck include:

    • Double
    • Family
  • Park-Hotel Hagenbeck offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Squash
    • Spa facilities
    • Fitness/spa locker rooms
    • Fitness
    • Walking tours
    • Spa lounge/relaxation area
  • Check-in at Park-Hotel Hagenbeck is from 15:00, and check-out is until 12:00.

  • The prices at Park-Hotel Hagenbeck may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Park-Hotel Hagenbeck is popular with guests booking family stays.

  • Park-Hotel Hagenbeck is 3.7 miles from the centre of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.