This 4-star hotel is located in Hamburg's popular St. Georg/Hohenfelde district, just 200 metres from the Alster Lake. It offers free WiFi throughout the property. Crowne Plaza Hamburg-City Alster offers non-smoking accommodation and its rooms feature a flat-screen TV and air conditioning. The Plaza Workspace restaurant and bar offers a rich selection of international and local dishes. Uhlandstraße Underground Station is a 7-minute walk from the Crowne Plaza Hamburg-City Alster. A bus stop opposite offers connections to Hamburg city centre in 5 minutes.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
1 single bed
and
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
9.1
Comfort
9.0
Value for money
8.2
Location
8.5
Free WiFi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Ranga
    Sri Lanka Sri Lanka
    Very good breakfast, excellent location and very nice rooms.
  • Ian
    United Kingdom United Kingdom
    Breakfast room and choices were great, Excellent service clearing tables and buffet always being replenished. Easy walk to nice area in the evening for restaurants/bars. Room was spacious and had great views. Liked the daily water provided and...
  • Alessandra
    Netherlands Netherlands
    Nice location, conformable and clean room. The breakfast has a very good variety of products and it is definitely better than the average breakfast in this type of hotel
  • F
    Fraser
    Netherlands Netherlands
    Comfortable room with excellent airco Good location
  • Lee
    United Kingdom United Kingdom
    The breakfast had a good choice of continental and hot food, including an omelette station. The hotel has a small amount of parking to the front of the property. The staff were all very friendly and happy to help, with exception of the bar...
  • Chris
    United Kingdom United Kingdom
    The Hotel was excellent with good facilities and helpful staff.
  • Rosanna
    Netherlands Netherlands
    Very neat and clean hotel, there are some snacks, drinks and sanitary products available 24/7 (at your own cost, but still great to always have something), the room seemed to get cleaned when we were out, even when we haven’t checked out yet. Very...
  • Eleanor
    United Kingdom United Kingdom
    Lovely room. Friendly and helpful staff. Great location. Big, clean room. Easy to get to everywhere!
  • Howard
    New Zealand New Zealand
    Great breakfast, comfortable rooms with opening windows, close to the Ubahn.
  • Jan
    Denmark Denmark
    Nice hotel, friendly stafe. Located close to everything and in walking distance. Breakfeast was good not over indolgent but good.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi, Is there a charge for a small, well-behaved dog?

    Yes we charge EUR 15,00 per night for dogs of any size. Please also be aware, that dogs are not allowed in our main Restaurant. Alternatively you can ..
    Answered on 10 July 2022
  • do you have electric car charging stations?

    Yes, we do have two chargers. Charging is upon availability and inculded in the Garagefee EUR 22,00 per 24h is payed
    Answered on 10 June 2022
  • Hi, We are planning to stay in your hotel. We will be coming from the Netherlands. We were wondering if we need to present a negative covid test or an..

    Dear Guest, At Check-In you need to provide a negative test of 24h or PCR test. You can also show your certificate of your full vaccination for 14 day..
    Answered on 6 July 2021
  • Is it possible to book parking in advance and how much is it per day?

    Thank you very much for your message. We kindly offer you our parking garage for 22,00€ per night / per car based on availability. There is no need to..
    Answered on 1 September 2021
  • Can I park at the hotel and is it on payment?

    Good afternoon. Our parking garage is offered at 25,00€ per night / per car based on availability. We do not take Reservations for parking spaces. Bes..
    Answered on 1 August 2023
  • Hi, Are you allowed bikes in your rooms? If not is the bike storage area secure? Thanks

    You are welcome to connect the bikes to the bike racks in the garage. Our garage is accessible only for our guests with a room key card.
    Answered on 11 October 2021
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Hotel surroundings

Restaurants
2 restaurants on site

  • The Restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast
    • Ambiance
      Modern
    • Dietary options
      Vegetarian
  • The Plaza
    • Cuisine
      American • Japanese • Steakhouse • Sushi • Local • Asian • International
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Crowne Plaza Hamburg-City Alster, an IHG Hotel
Great facilities! Review score, 8.8

Most popular facilities
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Cycling
  • Billiards
    Additional charge
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs € 29 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Dutch

House rules
Crowne Plaza Hamburg-City Alster, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubEC-CardCash is not accepted

FAQs about Crowne Plaza Hamburg-City Alster, an IHG Hotel

  • Crowne Plaza Hamburg-City Alster, an IHG Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Cycling
    • Billiards
    • Fitness
    • Fitness/spa locker rooms
    • Spa lounge/relaxation area
  • Room options at Crowne Plaza Hamburg-City Alster, an IHG Hotel include:

    • Suite
    • Double
    • Twin
    • Family
  • Crowne Plaza Hamburg-City Alster, an IHG Hotel has 2 restaurants:

    • The Plaza
    • The Restaurant
  • Yes, Crowne Plaza Hamburg-City Alster, an IHG Hotel is popular with guests booking family stays.

  • Guests staying at Crowne Plaza Hamburg-City Alster, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Buffet
  • The prices at Crowne Plaza Hamburg-City Alster, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Crowne Plaza Hamburg-City Alster, an IHG Hotel is 1.2 miles from the centre of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Crowne Plaza Hamburg-City Alster, an IHG Hotel is from 15:00, and check-out is until 12:00.