This 4-star-superior hotel enjoys a convenient location in the Alsterdorf district, close to the River Alster. It offers stylish rooms, highspeed WiFi and modern spa facilities. Soak up the exclusive atmosphere of our 106 rooms, brightly decorated in warm colors. Above all, you’ll be impressed by the attention to detail and the attractive, modern and timeless design. Highlights include a 50'' UHD TV with Smart TV-options and an espresso machine. Some rooms are with air conditioning. Guests can sample traditional Hanseatic and international dishes in the Restaurant Alsterkrug. In the summer months, the garden terrace is the ideal place to relax with a drink. Use of the 984 ft² alsterSPA is included in the room rate. Facilities include a Finnish sauna, a soft sauna, a steam room, a fitness room with high-quality cardio equipment and a peaceful relaxation area with heated loungers.

Distance in property description is calculated using © OpenStreetMap

Best Western Premier
Hotel chain/brand
Best Western Premier

Property highlights

Top Location: Highly rated by recent guests (8.0)

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
1 full bed
1 full bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.9
Facilities
8.5
Cleanliness
8.9
Comfort
8.8
Value for money
7.6
Location
8.0
Free Wifi
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Eckart
    Canada Canada
    Very nicely appointed room - lots of cupboard / closet space.
  • Julia
    United States United States
    We were met with a smile and helped promptly. It’s in a good location, close to the airport. Our room was ready and we enjoyed a delicious dinner with exceptional service.
  • Ann
    United States United States
    We chose this hotel because it was close to the airport and we had an early flight the next morning. Free on-site parking.
  • Sehlorana
    South Africa South Africa
    The room was amazing and the staff offered excellent service.
  • Roberto
    Spain Spain
    Restaurant was very good. The location is perfect, close to the airport.
  • Radostin
    Bulgaria Bulgaria
    The room was nice and clean, the breakfast was OK too. The location is near the airport which makes it convenient when travelling by plane.
  • Raissa
    Germany Germany
    The installations are in very good state and it is all very clean. The restaurant for lunch is excellent and the staff there very friendly.
  • Mohammad
    United Kingdom United Kingdom
    The attitude of the staff and the cleaness and tranquility of the environment.
  • Nigar
    Germany Germany
    The property has a really good location in an amazing district. The city center is very good approachable within only 30 mins (15 mins walk and 15 mins subway). The hotel has a very nice bar and a restaurant with a delicious food. The stuff at...
  • A
    Amanda-jane
    United Kingdom United Kingdom
    Great sauna complex, very helpful and friendly staff. Recommended!

Hotel area info

Restaurants
2 Restaurants On Site

  • Alsterkrug Restaurant
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • BRABAND Bistro & Wein
    • Cuisine
      Mediterranean • German • Local
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic

Amenities of Best Western Premier Alsterkrug Hotel
Great facilities! Review score, 8.5

Most popular amenities

  • Private Parking
  • Free Wifi
  • Spa
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Activities

  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Bowling
    Additional charge
  • Cycling
  • Hiking
  • Canoeing
  • Fishing

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Radio
  • Telephone

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is needed) and costs € 18 per day.

  • Parking garage
  • Electric vehicle charging station

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Spa

  • Locker rooms
  • Fitness
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English

House rules
Best Western Premier Alsterkrug Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:30 PM
Check-out
From 4:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubCash is not accepted

The fine print
Must-know information for guests at this property

In order to stay at this property you have to provide a valid proof that you are fully vaccinated against or recovered from COVID-19.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Best Western Premier Alsterkrug Hotel

  • The prices at Best Western Premier Alsterkrug Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Best Western Premier Alsterkrug Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet
  • Room options at Best Western Premier Alsterkrug Hotel include:

    • Double
    • Twin/Double
  • Best Western Premier Alsterkrug Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Cycling
    • Hiking
    • Bowling
    • Fishing
    • Canoeing
    • Steam room
    • Locker rooms
    • Spa facilities
    • Bike tours
    • Foot bath
    • Bicycle rental
    • Spa lounge/Relaxation area
    • Fitness
  • Check-in at Best Western Premier Alsterkrug Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Best Western Premier Alsterkrug Hotel is 4.3 miles from the center of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.

  • Best Western Premier Alsterkrug Hotel has 2 restaurants:

    • Alsterkrug Restaurant
    • BRABAND Bistro & Wein