This 4-star-superior hotel enjoys a convenient location in the Alsterdorf district, close to the River Alster. It offers stylish rooms, highspeed WiFi and modern spa facilities. Soak up the exclusive atmosphere of our 106 rooms, brightly decorated in warm colors. Above all, you’ll be impressed by the attention to detail and the attractive, modern and timeless design. Highlights include a 50'' UHD TV with Smart TV-options and an espresso machine. Some rooms are with air conditioning. Guests can sample traditional Hanseatic and international dishes in the Restaurant Alsterkrug. In the summer months, the garden terrace is the ideal place to relax with a drink. Use of the 984 ft² alsterSPA is included in the room rate. Facilities include a Finnish sauna, a soft sauna, a steam room, a fitness room with high-quality cardio equipment and a peaceful relaxation area with heated loungers.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Premier
Hotel chain/brand
Best Western Premier

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
1 full bed
1 full bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    DEHOGA Umweltcheck
Guest review summary
Guests commended the <b>friendly staff</b> and the accommodation's <b>cleanliness</b>. The <b>location</b> is convenient for airport access, though some found it distant from the city centre. <b>Room comfort</b> was appreciated, but <b>breakfast</b> received mixed reviews due to its price. <b>Value for money</b> was a common concern.
This is an automated summary based on 103 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.1
Facilities
8.6
Cleanliness
9.0
Comfort
8.9
Value for money
7.8
Location
8.3
Free Wifi
8.4

Hotel area info

Restaurants
2 Restaurants On Site

  • Alsterkrug Restaurant
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • BRABAND Bistro &amp; Wein
    • Cuisine
      Mediterranean • German • Local
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic

Amenities of Best Western Premier Alsterkrug Hotel
Great facilities! Review score, 8.6

Most popular amenities

  • Private Parking
  • Free Wifi
  • Spa
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Bowling
    Additional charge
  • Cycling
  • Hiking
  • Canoeing
  • Fishing

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Radio
  • Telephone

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is needed) and costs € 18 per day.

  • Parking garage
  • Electric vehicle charging station

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Spa

  • Locker rooms
  • Fitness
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English

House rules
Best Western Premier Alsterkrug Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:30 PM
Check-out
From 4:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
€ 27 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Must-know information for guests at this property

In order to stay at this property you have to provide a valid proof that you are fully vaccinated against or recovered from COVID-19.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Best Western Premier Alsterkrug Hotel

  • Guests staying at Best Western Premier Alsterkrug Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet
  • Best Western Premier Alsterkrug Hotel has 2 restaurants:

    • BRABAND Bistro & Wein
    • Alsterkrug Restaurant
  • Best Western Premier Alsterkrug Hotel is 4.3 miles from the center of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Best Western Premier Alsterkrug Hotel include:

    • Double
    • Twin/Double
  • The prices at Best Western Premier Alsterkrug Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Best Western Premier Alsterkrug Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Best Western Premier Alsterkrug Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Cycling
    • Hiking
    • Bowling
    • Fishing
    • Canoeing
    • Steam room
    • Locker rooms
    • Spa facilities
    • Bike tours
    • Foot bath
    • Bicycle rental
    • Spa lounge/Relaxation area
    • Fitness