This 3-star Superior hotel is situated opposite the Hamburg Altona Train Station. It is just a 6-minute S-Bahn train journey from Hamburg Main Station. Rooms at the Best Western Raphael Hotel Altona feature a contemporary design. All rooms offer cable TV and a private bathroom. The Best Western Raphael Hotel Altona is within easy walking distance of a large shopping centre and the famous Reeperbahn, as well as lots of musical theatres. The pubs and restaurants of the Ottensen district are also nearby. Free Wi-Fi is available in the public areas of the hotel. There is also a free internet terminal in the hotel bar.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.7
Facilities
7.8
Cleanliness
8.4
Comfort
8.0
Value for money
7.6
Location
8.8
Free WiFi
8.7
Select topics to read reviews:

Guests who stayed here loved

  • Perković
    Croatia Croatia
    They were kind and offered place to fresh up when we came early.
  • Michiyasu
    Germany Germany
    A reception person attended my partner, who was feel a bit not good at the moment of check-in, kindly arranged a room even before the official check-in hour. thank you very much for your flexibility and hospitality! our trip after then went super...
  • Georgios
    Germany Germany
    Clean room without odours Central location Mini bar Parking
  • Horst
    Germany Germany
    breakfast was very nice... rooms quiet - everything fine
  • Mueller
    Canada Canada
    The breakfast was great, and so was the staff. Location is great right by the train station Altona. Also the room was nice and large ,with a double couch.
  • Paweł
    Poland Poland
    Near centrum, good localization, rooms was very clear, breakfast was tasty.
  • Beguin
    Sweden Sweden
    The location is very convenient as the hotel is next to the train station.
  • Harshal
    United Kingdom United Kingdom
    Very good location, Close to Train station and Bus station
  • A
    Alina
    Germany Germany
    Very friendly staff and the location is perfect only 1 mins away from the train station!!
  • Jacqueline
    United Kingdom United Kingdom
    location was very convenient. we were given an upgraded room which was very spacious. hotel is very clean and breakfast was good value for money. staff were very helpful and friendly.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Do you have secure overnight bicycle storage please.?

    Yes, we have a garage for storing bicycles.
    Answered on 30 April 2024

Hotel surroundings

Facilities of Best Western Raphael Hotel Altona

Most popular facilities
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
  • Designated smoking area
  • Lift
  • Heating
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs € 12 per day.
  • Street parking
  • Electric vehicle charging station
Services
  • Daily housekeeping
  • Shared lounge/TV area
  • Luggage storage
  • Fax/photocopying
    Additional charge
  • Express check-in/check-out
  • Ironing service
    Additional charge
  • 24-hour front desk
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Designated smoking area
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproofing
  • Carpeted
  • Lift
  • Fan
  • Non-smoking rooms
  • Iron
Wellness
  • Sauna
    Additional charge
Languages spoken
  • German
  • English

House rules
Best Western Raphael Hotel Altona takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubCash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that bookings made with credit cards may be subject to validity checks after the booking is confirmed. On check-in you must submit the valid credit card used to make the reservation. The hotel will not accept credit cards from third parties.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Best Western Raphael Hotel Altona

  • Guests staying at Best Western Raphael Hotel Altona can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet
  • Best Western Raphael Hotel Altona is 2.6 miles from the centre of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.

  • Best Western Raphael Hotel Altona offers the following activities / services (charges may apply):

    • Sauna
  • Room options at Best Western Raphael Hotel Altona include:

    • Single
    • Double
  • The prices at Best Western Raphael Hotel Altona may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Best Western Raphael Hotel Altona is from 15:00, and check-out is until 12:00.