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This 4-star hotel enjoys a central location in Hamburg’s lively St Pauli district. It offers spacious, nonsmoking accommodations with free Wi-Fi and a stylish bar. The quiet rooms at the ARCOTEL Onyx Hamburg feature sunshine yellow and white interiors and chic furniture. Comforts include a flat-screen TV and a window seat. Downstairs in the Bar Wiener Café, a hearty buffet breakfast is also served each morning. Set in the trendy Reeperbahn district, popular sights such as the historic Speicherstadt and Port of Hamburg are less than 1.2 mi away. St Pauli Underground Station is 492 feet away and provides a direct connection to Hamburg Central Train Station.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, American, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
and
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
2 twin beds
and
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
7.9
Location
9.5
Free Wifi
8.4
High score for Hamburg
Select topics to read reviews:

Guests who stayed here loved

  • K
    Denmark Denmark
    Great location - new facilities - helpful staff - close to U-bahn - fulfulling breakfast and bar menu
  • Jhonnatan
    Colombia Colombia
    Very nice hotel, big rooms, good location, everything was ok.
  • Kevin
    United States of America United States of America
    Great location in St Pauli with easy access to U3 line. Plenty of bars and restaurants within the immediate vicinity. Room was a good size with plenty of storage and a mini-fridge. The bedding was clean and comfortable. Really good breakfast.
  • Raimonds
    Latvia Latvia
    Great location, nice apartments and the style, everything you would expect from a hotel.
  • Zhang
    China China
    The hotel is in a good location with lots of shops and Christmas markets in the neighbourhood.
  • J_k_growling
    Germany Germany
    Overall, I enjoyed my stay. The hotel was clean and bright, and the sataff was very friendly. The location is excellent for those who want to be close to the Reeperbahn, although I discovered it really isn't the neighborhood for me. (That's not...
  • Pamela
    Germany Germany
    The hotel is just a few steps away from the Hamilton musical.
  • Thorsten
    Germany Germany
    The location is great if you come along with the reeperbahn - it is not totally in the middle, and just acrosss the road is a train station that is very convenient to get around Hamburg.
  • Nana
    United States of America United States of America
    Breakfast was great. However, It’s more of the same everyday. I think you may have to consider making some changes. Overall, I enjoyed my stay as a solo traveler. Room was clean and neat, very beautiful lobby. Money paid was worth it.
  • Sara
    Germany Germany
    The location. The cleanness and yellow touch in room

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • hi, is it possible to open windows in your rooms?

    Yes, you can open the windows.
    Answered on 4 June 2023
  • Do you have electric car charging?

    Dear Guest, Unfortunatelly we do not have Electic-Car Charging-Station. Kind regards
    Answered on 12 July 2020
  • Is it possible to arrange late check-out (with fee) due to an afternoon departing flight?

    Dear guest, you can have a late check out till the afternoon. You can arrange it at the reception.
    Answered on 11 February 2022
  • do you have air condition in any room?

    Yes, we do have air condition
    Answered on 3 May 2024

Hotel area info

Amenities of ARCOTEL Onyx Hamburg
Great facilities! Review score, 8.7

Most popular amenities
  • Parking on site
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Business center
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs € 22 per day.
  • Parking garage
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • German
  • English

House rules
ARCOTEL Onyx Hamburg takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardUnionPay credit cardDebit cardCash

The fine print
Must-know information for guests at this property

When booking 9 rooms or more, different policies and additional supplements may apply.

FAQs about ARCOTEL Onyx Hamburg

  • The prices at ARCOTEL Onyx Hamburg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at ARCOTEL Onyx Hamburg include:

    • Twin/Double
    • Suite
    • Double
  • Yes, ARCOTEL Onyx Hamburg is popular with guests booking family stays.

  • ARCOTEL Onyx Hamburg offers the following activities/services (charges may apply):

    • ARCOTEL Onyx Hamburg is 1.3 miles from the center of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at ARCOTEL Onyx Hamburg is from 3:00 PM, and check-out is until 12:00 PM.

    • Guests staying at ARCOTEL Onyx Hamburg can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Vegan
      • American
      • Buffet