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Roots Family features accommodation in Puerto Viejo near Negra Beach and Cocles Beach. Boasting a shared kitchen, this property also provides guests with a terrace. The accommodation offers a tour desk and luggage storage space for guests. Free WiFi is accessible to all guests, while some rooms also feature a balcony. All guest rooms feature bed linen. Guests at the hostel will be able to enjoy activities in and around Puerto Viejo, like cycling. Jaguar Rescue Center is 4.2 km from Roots Family.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)


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Availability

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Room type
Number of guests
 
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.0
Cleanliness
8.3
Comfort
8.1
Value for money
8.0
Location
9.3
Free WiFi
7.9
Select topics to read reviews:

Guests who stayed here loved

  • Maria
    Spain Spain
    Very cool stuff and amazing location. I forgot there my sun glasses and I only realized 3 days after, I wrote them and they had it there for me.
  • Tereza
    Slovakia Slovakia
    Amazing location, clean, stuff was very nice and helpful.
  • Alexandre
    United Kingdom United Kingdom
    The vibez were amazing! Caro, Alex and Helena (the volunteers) were incredibly lovely and great vibez!
  • Becky
    United Kingdom United Kingdom
    Central location, good kitchen. Great lockers in the dorms, mosquito nets provided. Great area outside the showers with mirrors etc
  • Dora
    United Kingdom United Kingdom
    Kitchen was nice and well equipped. Room was clean and the hostel was well located.
  • I
    Ignacio
    Argentina Argentina
    the hostel has really good vibes and all you need for a stay
  • Claudia
    United Kingdom United Kingdom
    Staff very helpful and warm. Good kitchen facilities. Private rooms have good character and spacious. Very big bed and mosquito net was good.
  • Shirley
    Belgium Belgium
    Very nice and clean hostel! The people working there are very friendly and warm :)
  • Sara
    Hungary Hungary
    More than wonderful! The beds were super comfortable with mosquito nets, curtains and individual storage cabins. The atmosphere is very friendly and relaxed, it is so clean that everyone is walking barefoot in the hostel. Everything is well...
  • Till
    Germany Germany
    The Roots Family is a great place to stay, especially for Backpackers and travelers who like to connect with others. It's small, cozy and very social. The kitchen has all you need, free coffee and everything is clean and tidy. They also have warm...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • hello, is there parking available?

    Hi, We don't have a private Parking but you can leave the car on the road next to the Hostel. Saludos
    Answered on 1 September 2022
  • hola! does the hostel provide or rent towels for showering, or must guests bring their own bath towels?

    Buenos dias, If you are in the dorm yes we can rent you a towel but for the reservations in the private room the towels are already include.
    Answered on 28 January 2024
  • Is there a shuttle available to get to the closest beach nearby? What are the other transportation options?

    There are 8 km of beaches along towards Manzanillo, you can walk, ride a bike, take the bus or a Tuk Tuk.
    Answered on 10 December 2019
  • Two friends and I are interested in staying at your hostel! Is there a way to affirm that we would be in the same room, or even better, is there a pri..

    Hola I'm afraid we don't have a private room for 3 person. But we have just one dorm so you will be in the same shared roo for sure :)
    Answered on 22 January 2023
  • Hola el bus me deja cerca de el hostal ? que precio tienen las bicis para alquiler ?

    Hola, Si 400 Metros hay un estacion del Bus. No rentamos Bicis pero hay varios operadoras cerca. (ca. $7 para 24 Horas)
    Answered on 1 September 2022
  • How can I get to the closest beach from the property?

    Walk out the door 200 Metres :)
    Answered on 10 December 2019
  • Still looking?

Property surroundings

Facilities of Roots Family
Great facilities! Review score, 8

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Toilet
  • Shower
Bedroom
  • Linen
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Shared kitchen
Activities
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
  • Beach
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Dining area
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Lockers
  • Luggage storage
  • Tour desk
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
Safety & security
  • Fire extinguishers
General
  • Fan
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Wellness
  • Yoga classes
  • Full body massage
  • Massage
    Additional charge
Languages spoken
  • German
  • English
  • Spanish

House rules
Roots Family takes special requests - add in the next step!

Check-in
From 15:00 to 19:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash
Quiet hours
Guests must be quiet between 22:00 and 08:00.

The fine print
Need-to-know information for guests at this property

Please note that cats and a dog live on site.

Please inform Roots Family in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Quiet hours are between 22:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Roots Family

  • Check-in at Roots Family is from 15:00, and check-out is until 11:00.

  • The nearest beach is just 400 yards from Roots Family. All distances are measured in straight lines. Actual travel distances may vary.

  • Roots Family is 200 yards from the centre of Puerto Viejo. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Roots Family may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Roots Family offers the following activities / services (charges may apply):

    • Massage
    • Cycling
    • Snorkelling
    • Fishing
    • Canoeing
    • Full body massage
    • Themed dinner nights
    • Cooking class
    • Horse riding
    • Yoga classes
    • Tour or class about local culture
    • Beach