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This luxurious hotel offers 3 swimming pools surrounded by palm trees and comfortable sun loungers. Rooms have private balconies and free WiFi. Hotel Sonesta Cartagena is only a 15-minute drive from the celebrated San Felipe Castle and Cartagena’s Museum of Gold. Guests are welcomed with a complimentary cocktail upon check-in. Chic rooms at Sonesta are styled with warm shades and minimalist décor. They feature air-conditioning, flat-screen satellite TV and spacious balconies with comfortable chairs. Bathrooms include showers and toiletries. Guests can enjoy breakfast at the poolside bar, with world famous Colombian coffee and tropical fruits. The restaurant offers international cuisine, Caribbean specialties and room service. Shuttles to Rafael Nuñez Airport, 1.9 mi away can be arranged.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

GHL Hoteles, Sonesta International
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Buffet

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
8.6
Facilities
7.8
Cleanliness
8.4
Comfort
8.3
Value for money
7.8
Location
8.2
Free Wifi
8.0
Select topics to read reviews:

Guests who stayed here loved

  • Tasheta
    Jamaica Jamaica
    The staff was very helpful,, even though i speek spainsh we could able to conmunicate same way
  • Lila
    United States of America United States of America
    The pool, the restaurant. It is located right on the ocean. Staff is friendly. The hotel needs a better handyman for the repair if the walls and painting but in general good. Transportation always available in front of the hotel.
  • Eddy
    United States of America United States of America
    Location, the restaurant is very Good , highly recommended
  • Alejandra
    Colombia Colombia
    The location is great if you are looking for a peaceful place, the room was clean and the facilities were well maintained. All the stuff was pretty nice. I loved the buffet breakfast.
  • Andrés
    Colombia Colombia
    It’s always a pleasure to visit the hotel. The pools, the staff, the food
  • Franciscus
    Netherlands Netherlands
    The best, the breakfast excellent and the reception staff super!!
  • Maya
    United States of America United States of America
    Staff was amazing, very helpful and accommodating. Andrea at reception was super kind and nice. The restaurant staff, German and all the guys and girls were wonderful. Cleaning crew was very good, and fast too. Facilities were good, very clean, ...
  • Herrera
    United States of America United States of America
    The service of the Hotel excellent the hotel very clean, the employees are very friendly and respectful, and helpful
  • Garzon
    United States of America United States of America
    Clean - people were very nice access to rooms were fine I felt safe
  • Salvatore
    United States of America United States of America
    The staff in the restaurant and housekeeping were excellent. Breakfast was excellent. the bed was very comfortable as were the pillows. The pool near the restaurant was very good Its a convenient location to the old city.

Property questions and answers

Send a question to the property to find out more.

Hotel area info

Restaurants
2 Restaurants On Site

  • Restaurante Palenke
    • Cuisine
      International
  • Restaurante Enso Comida Nikkei

    No additional info available

Amenities of Sonesta Hotel Cartagena

Most popular amenities
  • 3 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Fitness center
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Beachfront
  • Sun deck
  • Balcony
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Beach
  • Tennis court
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is needed).
  • Parking garage
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Private entrance
  • Laptop safe
  • Elevator
  • Family rooms
  • Ironing facilities
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
3 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Infinity pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 3 – outdoor (kids)Free!
  • Suitable for kids
  • Shallow end
Spa
  • Kids' pool
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules
Sonesta Hotel Cartagena takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Must-know information for guests at this property

Please note special conditions apply for more than 10 reservations. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Please note that the lobby pool is under maintenance every Tuesday or Wednesday after a holiday weekend and is open from 9am to 8pm.

Please note that the free parking service is available upon availability.

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

Dear guest, we want to inform you that a section of our hotel rooms is in the process of being remodeled, as well as part of the façade for maintenance. We appreciate your understanding and continue working to achieve your complete satisfaction.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 24587

FAQs about Sonesta Hotel Cartagena

  • Sonesta Hotel Cartagena has 2 restaurants:

    • Restaurante Enso Comida Nikkei
    • Restaurante Palenke
  • The prices at Sonesta Hotel Cartagena may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Sonesta Hotel Cartagena include:

    • Twin
    • Double
  • Check-in at Sonesta Hotel Cartagena is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The nearest beach is 500 feet from Sonesta Hotel Cartagena. All distances are measured in straight lines. Actual travel distances may vary.

  • Sonesta Hotel Cartagena offers the following activities/services (charges may apply):

    • Fitness center
    • Tennis court
    • Beachfront
    • Beach
    • Fitness
    • Swimming pool
  • Guests staying at Sonesta Hotel Cartagena can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Buffet
  • Sonesta Hotel Cartagena is 4.3 miles from the center of Cartagena de Indias. All distances are measured in straight lines. Actual travel distances may vary.