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Get the celebrity treatment with world-class service at ONE Santuario Hotel y Reserva Natural

Situated in Palomino, on the banks of the Palomino River, ONE Santuario Hotel y Reserva Natural features accommodation with a restaurant, free private parking, a bar and a shared lounge. Each accommodation at the 5-star hotel has jungle views, and guests can enjoy access to a garden and to a terrace. The accommodation offers evening entertainment and room service. The rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a shower, free toiletries and a wardrobe. With a private bathroom, rooms at the hotel also boast free WiFi. At ONE Santuario Hotel y Reserva Natural rooms come with a seating area. The accommodation offers a Full English/Irish or vegetarian breakfast. Guests at ONE Santuario Hotel y Reserva Natural will be able to enjoy activities in and around Palomino, like hiking. The property has a vineyard, orchard and private access to the Palomino River. A business centre and meeting and banquet facilities are also available at the hotel. The nearest airport is Simón Bolívar International, 73 km from ONE Santuario Hotel y Reserva Natural, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

Vegetarian, American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
8.8
Comfort
8.8
Value for money
7.9
Location
9.1
Free WiFi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Matthias
    Germany Germany
    Warm welcome, lovely staff and beautiful surroundings. Received an upgrade!
  • Sanne
    Netherlands Netherlands
    The little houses had a lot of privacy, I loved the outdoor shower. Staff was friendly and helped us plan some nice activities.
  • Gregorib
    Colombia Colombia
    This place is a peaceful realm, full of nature. The surroundings are spectacular. The river with clear waters, the small beach, the constant wind, all invite you to rest and relax. Edwin, Edilberto and all the staff were present at all times,...
  • H
    Hernando
    Colombia Colombia
    Location is great, been so near the river is ausome. The food is first world class
  • Richard
    United Kingdom United Kingdom
    An unique experience. A calm and relaxing ambience in beautiful naturalistic gardens set on a curve in the river amongst the magnificent rain forest of the Sierra Nevada. We were greated with warm face flannels as we arrived to see vivid birds and...
  • Pascal
    France France
    An incredible place with an inspiring philosophy. Respect is a key word for this place, respect vis-à-vis nature for sure, but also respect towards local inhabitants of these wonderful mountains.
  • Bi
    Colombia Colombia
    Las instalaciones son muy lindas. La comida y la atención es excelente. Destaco el personal y el servicio. La celebración de fin de año y la comida son geniales, es tranquilo y seguro. Queda cerca al río y tienen diferentes experiencias que uno...
  • Andrea
    Colombia Colombia
    La hospitalidad y amabilidad de su personal. Todos están atentos a prever y resolver cualquier necesidad o requerimiento que tengas. Muy consentidores!!
  • Maria
    Colombia Colombia
    The luxury and abundance of the nature that surrounds the hotel, along with the exquisite services and experience.
  • Nancy
    Colombia Colombia
    Desayuno delicioso. En general toda la alimentación super espectacular, sana y deliciosa. Ubicación la ideal y necesaria para estar alejados de la realidad. Sencillamente mágico y espectacular.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Kosher • Vegetarian • Vegan

Facilities of ONE Santuario Hotel y Reserva Natural
Great facilities! Review score, 8.8

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Spa and wellness centre
  • Room service
  • Restaurant
  • Bar
  • Breakfast

Bathroom

  • Towels
  • Private bathroom

Bedroom

  • Linen

View

  • Landmark view
  • Mountain view
  • Garden view
  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Activities

  • Live sport events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Walking tours
    Additional charge
  • Water sport facilities on site
    Additional charge
  • Hiking
  • Games room

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in public areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Business facilities

  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Packed lunches
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Entire unit located on ground floor

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Plunge pool
  • Pool/beach towels

Wellness

  • Yoga classes
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Body treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
ONE Santuario Hotel y Reserva Natural takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 8 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

Camper or 4x4 is necessary to access the property. If you do not have this means, we can coordinate with reception the climb to the Sanctuary.

Los servicios adicionales como tratamientos, masajes, tours o clases especializadas tienen costo adicional y se abonan directamente en el santuario.

License number: 80137

FAQs about ONE Santuario Hotel y Reserva Natural

  • Room options at ONE Santuario Hotel y Reserva Natural include:

    • Villa
    • Tent
  • Guests staying at ONE Santuario Hotel y Reserva Natural can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Vegetarian
    • American
    • À la carte
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • ONE Santuario Hotel y Reserva Natural offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Hiking
    • Games room
    • Water sport facilities on site
    • Spa lounge/relaxation area
    • Open-air bath
    • Beauty Services
    • Themed dinner nights
    • Yoga classes
    • Public Bath
    • Body treatments
    • Live sport events (broadcast)
    • Spa/wellness packages
    • Swimming Pool
    • Walking tours
    • Tour or class about local culture
  • The prices at ONE Santuario Hotel y Reserva Natural may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • ONE Santuario Hotel y Reserva Natural has 1 restaurant:

    • Restaurante #1
  • ONE Santuario Hotel y Reserva Natural is 1.3 miles from the centre of Palomino. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at ONE Santuario Hotel y Reserva Natural is from 15:00, and check-out is until 12:00.