Get the celebrity treatment with world-class service at Hotel Dann Carlton Bucaramanga

The 5-star Hotel Dann Carlton is located in the exclusive Bucaramanga district, central Santander. It offers luxurious accommodations and panoramic city views from the rooftop pool and sun terrace. The spacious rooms at the Hotel Dann Carlton Bucaramanga maintain the hotel´s classical décor, all featuring air conditioning and French-style windows. Suites offer scenic city views, separate lounge areas and a king-size bed. Free WiFi is available. Guests at the Hotel Dann Carlton can enjoy a steak at the Brazzas Steak House, or have a casual meal at the rooftop City View Restaurant. The hotel also features a lobby bar and a daily breakfast buffet. The hotel is 7 km from the Palonegro Airport, and within walking distance from the Forth Stage and La Quinta Shopping centres. Free on site parking is available.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Dann Hotels
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 sofa bed
and
1 large double bed
1 extra-large double bed
and
1 sofa bed
2 double beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.1
Cleanliness
9.3
Comfort
9.4
Value for money
8.8
Location
9.5
Free WiFi
8.6
High score for Bucaramanga

Select topics to read reviews:

Guests who stayed here loved

  • Luis
    Germany Germany
    The service was fantastic, the offer for food and drinks in the 2 restaurants is very good. The location is also fantastic close to everything and really nice and safe neighborhood
  • Beatriz
    Colombia Colombia
    The location was excellent and the staff and facilities were great. We loved the breakfast and relaxing in the pool.
  • Diego
    Saudi Arabia Saudi Arabia
    The jacuzzi and sauna with view and free of charge, Walking distance to the party-restarurants area.
  • Kristina253
    United Kingdom United Kingdom
    Gorgeous views, spacious rooms. Lots of choices at breakfast. Nice spa and eateries. Friendly helpful staff
  • Iiris
    Colombia Colombia
    The Turco and sauna space was amazing! Very relaxing.
  • Jon
    Chile Chile
    Breakfast was very good. Appointments were strong.
  • Wilford
    Canada Canada
    The staff is very attentive and helpful. Everyone is always happy and polite.
  • Florian
    Switzerland Switzerland
    Amazing hotel in the best area of Bucaramanga. Very nice rooftop pool and very spacious, quite luxurious rooms (12th floor).
  • N
    Navas
    Canada Canada
    Friendly staff, convenience and excellent customer service
  • M
    Mederica
    Sint Maarten Sint Maarten
    Service was great personnel was very nice My husband ordered a ginger tea for his first breakfast and it was freshly cut ginger with cinnamon sticks in this cute glass and everyday they would bring him this ginger tea which was very nice The...

Hotel surroundings

Restaurants
3 restaurants on site

  • Restaurante City View
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
  • Restaurante Taikinsa
    • Cuisine
      European
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
  • Dann Carlton Café Bar
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Modern

Facilities of Hotel Dann Carlton Bucaramanga
Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Bar

Bathroom

  • Toilet paper
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Alarm clock

View

  • City view

Outdoors

  • Sun terrace
  • Terrace

Living Area

  • Sofa

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage

Reception services

  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • Adult only
  • Heated pool
  • Sun umbrellas

Wellness

  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish

House rules
Hotel Dann Carlton Bucaramanga takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroOtherCash

The fine print
Need-to-know information for guests at this property

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent.

Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 2296

FAQs about Hotel Dann Carlton Bucaramanga

  • Room options at Hotel Dann Carlton Bucaramanga include:

    • Double
  • The prices at Hotel Dann Carlton Bucaramanga may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Hotel Dann Carlton Bucaramanga can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Buffet
  • Hotel Dann Carlton Bucaramanga offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Solarium
    • Spa/wellness packages
    • Swimming Pool
    • Spa lounge/relaxation area
  • Hotel Dann Carlton Bucaramanga is 1,000 yards from the centre of Bucaramanga. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Hotel Dann Carlton Bucaramanga is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Hotel Dann Carlton Bucaramanga is from 15:00, and check-out is until 13:00.

  • Hotel Dann Carlton Bucaramanga has 3 restaurants:

    • Dann Carlton Café Bar
    • Restaurante City View
    • Restaurante Taikinsa