Sheraton Haikou Hotel is located on the west coast of Haikou City, close to Haikou Wuyuanhe National Wetland Park. The elegantly styled hotel gardens are connected to the beach. The hotel has a coastal pool and 8 hot spring pools with water from 700 metres underground. The hotel has 4 restaurants and lounges. Free parking is provided. The hotel is a 10-minute drive from Haikou’s downtown business district and a 5-minute drive from Hainan International Convention and Exhibition Centre. It is also adjacent to 2 international standard golf courses, and close to Wuyuanhe Cultural and Sports Center and Changying Global 100 Wonderland. Each room has an oversized private balcony with views of the elegant tropical gardens or views of the sea. Each room features an ergonomically designed bed, a spacious work area, free high-speed broadband Internet access and a personal safe. The bathroom has a rain shower and an extra large bath with hot spring water from 700 metres underground. The hotel has a 24-hour gym, billiards, basketball court, private mahjong room, indoor and outdoor playgrounds, and a water playground for children. The hotel's garden features a variety of flowers and trees, a fish pond and waterfall waterscape. The environment has attracted many cute little squirrels to settle in here. It also offers over 1,300 square metres of meeting and banquet space including sea view lawn, pillarless banquet halls, function rooms and a VIP room. The 2 restaurants offer exquisite traditional Cantonese cuisine, Chaozhou cuisine and local delicacies as well as global cuisines. Tea, coffee and alcoholic beverages are served at the 2 lounges with sea views.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.1
Cleanliness
8.5
Comfort
8.7
Value for money
8.0
Location
7.8
Free WiFi
10
High score for Haikou
Select topics to read reviews:

Guests who stayed here loved

  • Veronika
    Czech Republic Czech Republic
    The whole hotel was absolutely fabulous, I don't understand why it doesn't have a 10/10 rating. Communication 100%, replies from the hotel nonstop within a couple of hours. Super meeting, staff at the reception can speak English. Very chilled...
  • Jintao
    Singapore Singapore
    the property is very near to the beach and the facilities is suitable for kids and elderly. was worried about the smell initially but I’m fact it was not an issue at all. the breakfast was pretty good in terms of the varieties, taste and...
  • Evgeniia
    Russia Russia
    Хорошие завтраки и ужины. Большие семейные номера, комфортные для проживания с детьми. Персонал внимательный, позволили выехать позже на 5 часов, что было очень удобно при вечернем рейсе.
  • Elena
    Russia Russia
    Очень классный отель. Европейский завтрак. Вечером живая музыка и возможность отдельно приобрести шведский стол с морепродуктами. Бассейн нормальный и глубокий. Термальные источники на территории отеля, всегда были свободные лежаки и возможность...
  • Jingmin
    Australia Australia
    环境绿化很赞👍,早餐和中餐都挺好吃的,床很舒服的,礼宾部的员工挺好的,特别是崔健帮我寄快递,特感激他的。
  • I
    Ira
    Thailand Thailand
    The staff was attentive to all of our needs. The room was great and the grounds and pool area was nice.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello,I do not have any credit cards and want to book the property in Booking.com . Cloud you tell me another way to pay for property? Thanks

    Hello, it is recommended that you contact the hotel to make a reservation.
    Answered on 17 November 2021
  • When is the best time to visit your property for the perfect beach holiday?

    Anytime when the weather is sunny.
    Answered on 9 September 2019
  • Is there an airport shuttle?

    Dear guests, the hotel does not have an airport shuttle, but a pick-up or drop-off service is available for a fee, please consult the hotel concierge ..
    Answered on 18 July 2024
  • Hi do you accept foreign guests?

    Of course yes! But we need your nucleic acid test report of COVID-19 upon Check-In.
    Answered on 11 May 2021
  • 你好。 你们接受外国人吗?

    只要是能够抵达海口并持有绿码的客人,我们都可以接待的
    Answered on 2 July 2021
  • Do you offer buffet dinner? if so how much per person please? Also from what time to what time?

    It's my great honor to answer this question. The hotel charges for providing buffet dinner for guests. For specific charges, please contact the hotel ..
    Answered on 20 June 2022
  • Still looking?

Property surroundings

Restaurants
3 restaurants on site

  • Breeze
    • Cuisine
      American • Chinese • British • French • Japanese • Malaysian • Seafood • Sichuan • German • Asian • International • Grill/BBQ
    • Ambiance
      Family friendly • Modern • Romantic
  • &More by Sheraton
    • Cuisine
      British • Local • International
    • Open for
      High tea
  • Jade
    • Cuisine
      Cantonese • Chinese
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Resort facilities of Sheraton Haikou Hotel
Great facilities! Review score, 8.1

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Free parking
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • 3 restaurants
  • Non-smoking rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Beachfront
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
    Additional charge
  • Live music/performance
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Beach
  • Tennis equipment
    Additional charge
  • Water park
  • Water sport facilities on site
  • Cycling
  • Hiking
  • Billiards
    Additional charge
  • Hot tub
  • Golf course (within 3 km)
  • Tennis court
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Water slide
  • Pool/beach towels
  • Pool cover
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Fitness
  • Sun loungers or beach chairs
  • Water slide
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Chinese

House rules
Sheraton Haikou Hotel takes special requests - add in the next step!

Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please inform Sheraton Haikou Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sheraton Haikou Hotel

  • The prices at Sheraton Haikou Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Sheraton Haikou Hotel is 8.1 miles from the centre of Haikou. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Sheraton Haikou Hotel is from 15:00, and check-out is until 12:00.

  • Room options at Sheraton Haikou Hotel include:

    • Double
    • Twin
    • Suite
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sheraton Haikou Hotel on this page.

  • Sheraton Haikou Hotel has 3 restaurants:

    • Breeze
    • Jade
    • &More by Sheraton
  • Sheraton Haikou Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Cycling
    • Hiking
    • Billiards
    • Tennis court
    • Golf course (within 3 km)
    • Water park
    • Beachfront
    • Bicycle rental
    • Live music/performance
    • Tennis equipment
    • Water sport facilities on site
    • Beach
    • Themed dinner nights
    • Fitness
    • Hot spring bath
    • Swimming Pool
    • Live sport events (broadcast)
    • Bike tours
    • Happy hour
  • Yes, Sheraton Haikou Hotel is popular with guests booking family stays.