Located in the bustling center of the city on Yan'an West Road. Hilton Shanghai City Center is close to famous landmarks like Jing'an Temple, Wukang Mansion, and the Shanghai Exhibition Center. The hotel offers 381 Western-style rooms and suites, providing a peaceful retreat from the city's hustle and bustle. Guests can enjoy a variety of dining options, blending Eastern and Western cuisines, including Osteria Twelve 16 and an Executive Lounge. Additionally, the hotel also features 1,050 square yards of meeting and banquet space, a modern fitness center, and an indoor swimming pool, ensuring all guests' needs are met while offering comfort and convenience in the heart of the city.

Distance in property description is calculated using © OpenStreetMap

Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
8.4
Facilities
8.6
Cleanliness
9.1
Comfort
9.5
Value for money
8.4
Location
8.2
Free Wifi
7.5
High score for Shanghai

Select topics to read reviews:

Guests who stayed here loved

  • Danila
    Russia Russia
    New, and well equipped. Everything works perfectly, staff is helpful and speaks well in English
  • Joerg
    Germany Germany
    The hotel and room was very clean and equipped with everything you need
  • Sylvia
    Germany Germany
    Das Hotel ist kürzlich renoviert. Die Lage ist gut, zur Metrostation sind es ca. 15 Minuten. Das Schwimmbad ist schön, jedoch benötigt man eine Badekappe. Ein Zimmer sollte nach hinten zur Gartenseite und in einem hohen Stockwerk liegen. Die...

Hotel area info

Restaurants
1 Restaurant On Site

  • OSTERIA TWELVE 16意大利餐厅
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern

Amenities of Hilton Shanghai City Center
Great facilities! Review score, 8.6

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Private Parking
  • Restaurant
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests
  • Breakfast

Media & Technology

  • Telephone

Food & Drink

  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Breakfast in the room

Internet
Wifi is available in the rooms and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs CNY 10 per hour.

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Indoor swimming pool

  • Open all year
  • All ages welcome
  • Beach chairs/Loungers

Spa

  • Fitness
  • Beach chairs/Loungers
  • Fitness center

Languages Spoken

  • English
  • Chinese

House rules
Hilton Shanghai City Center takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
CNY 300 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
CNY 300 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Please kindly note that extra beds are not available for premier room types.

Please inform Hilton Shanghai City Center of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hilton Shanghai City Center

  • Hilton Shanghai City Center offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Swimming pool
  • Guests staying at Hilton Shanghai City Center can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet
  • The prices at Hilton Shanghai City Center may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Hilton Shanghai City Center is from 3:00 PM, and check-out is until 12:00 PM.

  • Hilton Shanghai City Center is 2.5 miles from the center of Shanghai. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hilton Shanghai City Center has 1 restaurant:

    • OSTERIA TWELVE 16意大利餐厅
  • Yes, Hilton Shanghai City Center is popular with guests booking family stays.

  • Room options at Hilton Shanghai City Center include:

    • Triple
    • Suite
    • Double