Situated within 6.1 km of Hangzhou East Railway Station and 8.8 km of Lingyin Temple, Metropolo Hangzhou West Lake Culture Square features rooms with air conditioning and a private bathroom in Hangzhou. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The property is 5.9 km from Wushan Square, and within 2 km of the city centre. The rooms at the hotel are fitted with a seating area, a flat-screen TV with cable channels and a private bathroom with free toiletries and a shower. A business centre and vending machines with snacks and drinks are available on site at Metropolo Hangzhou West Lake Culture Square. Xixi Wetland is 10 km from the accommodation, while Remnant Snow on the Bridge in Winter is 3.6 km from the property. Hangzhou Xiaoshan International Airport is 30 km away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Metropolo
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.2)

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 large double bed
2 single beds
2 single beds
1 large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
7.8
Facilities
8.0
Cleanliness
8.1
Comfort
7.8
Value for money
8.0
Location
8.2
Free WiFi
10
High score for Hangzhou

Select topics to read reviews:

Guests who stayed here loved

  • Phan
    Vietnam Vietnam
    The staffs were extremely helpful. Although their English is poor, they tried out of their way with translation app to support. They even paid the taxi fee on app for me. Thank you
  • Monchaya
    Thailand Thailand
    เดินทางสะดวก สิ่งอำนวยความสะดวกครบ ห้องสะอาด พนักงานน่ารัก
  • Jordi
    Spain Spain
    Habitacions confortables i localització aprop del metro.
  • Angelo
    Italy Italy
    I ragazzi della reception erano cordiali, naturalmente abbiamo comunicato tramite traduttore. Stanza abbastanza grande . Buona connessione Wi-Fi.
  • Justin
    Canada Canada
    For the price I am very satisfied with the hotel. It is close by the west lake culture center, which is only a few stops from the Hangzhoudong rail station, the West Lake, and other areas like the Hangzhou city station. The price was also quite...
  • Anton
    Russia Russia
    Очень удобное расположение отеля, в самом центре. Удобный чистый номер. Полотенца меняли каждый день, пополняли запасы воды и чая. В общении с персоналом проблем не было, хоть и не все говорят по-английски (благо, есть переводчик). По нашей...
  • Guilherme
    Brazil Brazil
    Hotel super bem localizado. Há 800 metros da estação de metrô West Lake Cultural Center. Foi surpreendente, limpo, silencioso e bem localizado.

Hotel surroundings

Restaurants
1 restaurant on site

  • 早餐厅
    • Open for
      Breakfast
    • Ambiance
      Modern

Facilities of Metropolo Hangzhou West Lake Culture Square
Great facilities! Review score, 8

Most popular facilities

  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • Room service

Bathroom

  • Toilet paper
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

View

  • View

Kitchen

  • Electric kettle

Activities

  • Happy hour

Living Area

  • Sofa
  • Seating Area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Reception services

  • Lockers
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Heating
  • Soundproofing
  • Lift
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Languages spoken

  • Chinese

House rules
Metropolo Hangzhou West Lake Culture Square takes special requests - add in the next step!

Check-in
From 14:00 to 18:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
CNY 150 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
UnionPay debit cardUnionPay credit cardCashCash

The fine print
Need-to-know information for guests at this property

Please note that due to local licensing guidelines, the property is only able to accept mainland Chinese citizens. Guests must present a valid PRC Identification Card upon check-in. The hotel apologizes for any inconvenience caused.

This property reserves the right to release the room after 18:00:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.

FAQs about Metropolo Hangzhou West Lake Culture Square

  • Yes, Metropolo Hangzhou West Lake Culture Square is popular with guests booking family stays.

  • The prices at Metropolo Hangzhou West Lake Culture Square may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Metropolo Hangzhou West Lake Culture Square offers the following activities / services (charges may apply):

    • Happy hour
  • Metropolo Hangzhou West Lake Culture Square is 500 yards from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Metropolo Hangzhou West Lake Culture Square include:

    • Double
    • Twin
  • Metropolo Hangzhou West Lake Culture Square has 1 restaurant:

    • 早餐厅
  • Check-in at Metropolo Hangzhou West Lake Culture Square is from 14:00, and check-out is until 12:00.