Located in Hangzhou and with Wushan Square reachable within 1.6 miles, UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake provides concierge services, non-smoking rooms, a fitness center, free WiFi and a restaurant. The property is around 4.6 miles from Hangzhou East Train Station, 4.6 miles from Lingyin Temple and 6.6 miles from Xixi Wetland. The property has room service, a 24-hour front desk and organizing tours for guests. The units are equipped with air conditioning, a TV with cable channels, a minibar, a coffee machine, a shower, free toiletries and a desk. Every room includes a safety deposit box, while certain rooms will provide you with a terrace and others also provide guests with city views. At the hotel the rooms come with bed linen and towels. Remnant Snow on the Bridge in Winter is 1.1 miles from UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake, while Bai Causeway is 1.2 miles away. The nearest airport is Hangzhou Xiaoshan International Airport, 17 miles from the accommodation.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hangzhou, this hotel has an excellent location score of 9.6


Availability

Select dates to see this property's availability and prices

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.8
Comfort
8.9
Value for money
8.7
Location
9.6
Free Wifi
6.2
High score for Hangzhou
Low score for Hangzhou
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Guests who stayed here loved

  • Irene
    United States of America United States of America
    The location was 10 min walk to west lake, the restaurant linked to the hotel next door was excellent. All staff were friendly and very helpful. The breakfast was great with variety choice of food.
  • Ting
    United States of America United States of America
    UrCove is an amazing trendy hotel in the heart of downtown Hangzhou! Location is the best, facility is very advanced with bidet. Room wall is very beautiful with West Lake theme embroidery. Most of all is their staff! I met a very sweet front desk...
  • Kriengkari
    Thailand Thailand
    Good location, next to MRT with many restaurants and opposite the shopping mall “Kerry”. Room is clean and staff is helpful. Walk to West Lake and walking street in 15 minutes.

Hotel area info

Restaurants
1 Restaurant On Site

  • 逸餐厅
    • Cuisine
      Local
    • Open for
      Breakfast

Amenities of UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake
Great facilities! Review score, 8.5

Most popular amenities
  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Kitchen
  • Dining table
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Minibar
Internet
Wifi is available in the rooms and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Elevator
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Chinese

House rules
UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake takes special requests – add in the next step!

Check-in
From 14:00
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBMaestroUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please inform UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake

  • The prices at UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake is 1.1 miles from the center of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake is from 2:00 PM, and check-out is until 12:00 PM.

  • UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake has 1 restaurant:

    • 逸餐厅
  • UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
  • Room options at UrCove by HYATT Hangzhou West Lake - Ten minutes walk to the West Lake include:

    • Double
    • Twin