Canopy by Hilton Hangzhou West Lake has free bikes, fitness center, a garden and terrace in Hangzhou. The property features a bar, as well as a restaurant serving European cuisine. The property has room service, a 24-hour front desk and currency exchange for guests. Rooms contain air conditioning, and certain accommodations at the hotel have a balcony. A buffet, à la carte or continental breakfast is available each morning at the property. Wushan Square is one mile from Canopy by Hilton Hangzhou West Lake, while Lingyin Temple is 5.1 miles from the property. Hangzhou Xiaoshan International Airport is 17 miles away.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Canopy by Hilton
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental, Italian, Vegetarian, Asian, Buffet, Breakfast to go

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
2 twin beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.8
Cleanliness
9.0
Comfort
9.0
Value for money
8.1
Location
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Rafiqua
    South Africa South Africa
    More western options would be nice at breakfast. Service to order coffee & hot breakfast items was so slow
  • V
    Vivian
    United States of America United States of America
    Breakfast was delicious and had a great variety of Chinese and Western foods. Creative and modern lobby seating and decor, nice complementary drinks too in afternoon.
  • Greig
    United Kingdom United Kingdom
    Everything about this hotel is fantastic. Staff are amazing, truly can't do enough for you. Location, perfect, meters away from bars, restaurants, shopping and short walk (5mins) to the gardens and west lake. Rooms are spacious & comfortable, they...
  • Karmen
    Hong Kong Hong Kong
    The room was cozy and clean. The staffs were friendly and helpful. The location of the hotel was good. You can walk to the west lake. We got welcome drinks at the bar and the waiters were all very kind.
  • Ying
    United States of America United States of America
    Great location, great staff. Joey, the hotel manager, was extremely helpful in getting us a free upgrade to the king loft with other amenities. Kids loved the two floors and we enjoyed the huge living room too! Will definitely book again!
  • Eve
    Singapore Singapore
    Big and spacious room. 2 double beds allow can sleep 4 pax. Cozy sitting area. Clean and comfortable. Fantastic location. Very Modern concept.
  • Baobei
    Singapore Singapore
    Check in male staff, Joey and bellboy Dragon were amazing, they went the extra mile to make our stay perfect Joey took initiative to help me out as I cannot read Mandarin well. Dragon helped us under the hot sun without complaints, and even...
  • Kiichi
    Japan Japan
    The room was very clean and comfortable. Also design are very impressive! Thanks.
  • Joanne
    Singapore Singapore
    Clean and big room. Very comfortable bed. Very convenient location. Bathroom is big
  • Chin
    Malaysia Malaysia
    Modern Design Hotel, faciliate all very good with Dyson hair dryer in toilet.

Hotel area info

Restaurants
1 Restaurant On Site

  • Nettare餐酒吧
    • Cuisine
      European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern

Amenities of Canopy by Hilton Hangzhou West Lake
Great facilities! Review score, 8.8

Most popular amenities
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Terrace
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Slippers
  • Free toiletries
  • Bathrobe
Bedroom
  • Alarm clock
Outdoors
  • Sun deck
  • Terrace
  • Garden
Activities
  • Bicycle rental
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
  • Bar crawls
    Additional charge
Media & Technology
  • Radio
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wired internet is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Spa
  • Fitness
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • English
  • Chinese

House rules
Canopy by Hilton Hangzhou West Lake takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit cardCash

FAQs about Canopy by Hilton Hangzhou West Lake

  • Room options at Canopy by Hilton Hangzhou West Lake include:

    • Double
    • Triple
    • Suite
  • Guests staying at Canopy by Hilton Hangzhou West Lake can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian
    • Asian
    • Buffet
    • À la carte
    • Breakfast to go
  • Canopy by Hilton Hangzhou West Lake offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Bike tours
    • Happy hour
    • Bar crawls
    • Fitness
    • Themed dinners
    • Bicycle rental
  • Canopy by Hilton Hangzhou West Lake is 1.8 miles from the center of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Canopy by Hilton Hangzhou West Lake on this page.

  • Canopy by Hilton Hangzhou West Lake has 1 restaurant:

    • Nettare餐酒吧
  • The prices at Canopy by Hilton Hangzhou West Lake may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Canopy by Hilton Hangzhou West Lake is popular with guests booking family stays.

  • Check-in at Canopy by Hilton Hangzhou West Lake is from 3:00 PM, and check-out is until 12:00 PM.