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Located in Puerto Natales and with Puerto Natales Bus Station reachable within 1.6 miles, Hotel Big Sur has concierge services, non-smoking rooms, a terrace, free WiFi throughout the property and a bar. This 3-star hotel offers a tour desk. Cueva del Milodon is 18 miles from the hotel. Rooms include a private bathroom with a shower and free toiletries. Guests at the hotel can enjoy a continental breakfast. Speaking English and Spanish, staff will be happy to provide guests with practical advice on the area at the 24-hour front desk. Popular points of interest near Hotel Big Sur include Municipal Museum of History, Puerto Natales Main Square and Maria Auxiliadora Church. Teniente Julio Gallardo Airport is 3.7 miles from the property.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Puerto Natales, this hotel has an excellent location score of 9.3

Breakfast Info

Continental


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Availability

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Room Type
Number of guests
 
1 full bed
2 twin beds
1 full bed
or
2 twin beds
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Guest reviews

Categories:

Staff
9.0
Facilities
8.3
Cleanliness
9.1
Comfort
8.9
Value for money
8.3
Location
9.3
Free Wifi
8.7

Select topics to read reviews:

Guests who stayed here loved

  • Naman
    United States United States
    The rooms were cleaned every day; the shower was great with good hot water/pressure, and the breakfast was fantastic, with a large variety and quick replenishment if anything was empty. They are also accommodating and if you need to leave early...
  • Robyn
    United States United States
    New and clean property in Puerto Natales. They will store your luggage and work with you with check in and out.
  • Victoria
    United States United States
    We loved the modern design of the whole building and the rooms. It feels very open and airy. We had a quiet peaceful night and great breakfast.
  • Alexchen07
    Poland Poland
    The staff hotel arranged for us early breakfast, rooms were clean although a bit small.
  • Paulo
    Portugal Portugal
    Modern, clean, well climatized and excellent staff.
  • Corina
    Switzerland Switzerland
    Very modern and clean nice breakfast possibility to leave the luggage after check-out it was possible for us to check-in before the regular check-in time!
  • Veronica
    United States United States
    Hot protein of scrambled eggs, bread, a variety of juices, water and coffee kept me fueled for all my excursions.
  • Kelli
    United States United States
    Bed was comfortable, shower excellent, breakfast very good. They held our bags while we did the W trek.
  • J
    Jessica
    United States United States
    Very clean, very friendly staff. Great location. New facilities. Breakfast included.
  • Scott
    United States United States
    The rooms are spacious and clean, with a simple design. The bathroom was large. The included breakfast was good and the staff was very friendly and helpful.

Hotel area info

Amenities of Hotel Big Sur
Great facilities! Review score, 8.3

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linens

View

  • Inner courtyard view

Outdoors

  • Outdoor furniture
  • Terrace

Room Amenities

  • Clothes rack

Living Area

  • Dining area

Media & Technology

  • Telephone

Food & Drink

  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Private check-in/out
  • Concierge
  • Baggage storage
  • Wake-up service
  • Fax/Photocopying
    Additional charge
  • Tour desk
  • 24-hour front desk

Front Desk Services

  • Invoice provided

Entertainment & Family Services

  • Board games/Puzzles

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security

General

  • Designated smoking area
  • Smoke-free property
  • Heating
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails

Languages Spoken

  • English
  • Spanish

House rules
Hotel Big Sur takes special requests – add in the next step!

Check-in
From 2:00 PM to 11:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroRed CompraCash

The fine print
Must-know information for guests at this property

Please note that for reservations of 4 rooms or more, different conditions apply, and 50% of the total reservation must be paid to secure the reservation.

FAQs about Hotel Big Sur

  • The prices at Hotel Big Sur may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Big Sur is 1,800 feet from the center of Puerto Natales. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel Big Sur can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
  • Hotel Big Sur offers the following activities/services (charges may apply):

    • Check-in at Hotel Big Sur is from 2:00 PM, and check-out is until 11:00 AM.

    • Room options at Hotel Big Sur include:

      • Double
      • Twin
      • Twin/Double