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Located in rural Chilean Patagonia, Remota offers luxurious accommodations and spa facilities including heated pool, massage room and sauna. It has a large interior garden, 6 mini lounges, a reading room, event rooms and a restaurant, all of these places with a magical view of the Última Esperanza Fjord, Antonio Varas Peninsula and Moore Mountain Range. The rooms have a view of the fjord, lots of lighting and spaciousness for optimal comfort. They also have a wooden covering that provides Patagonian warmth. The restaurant offers a menu based on characteristic foods from the area with an international touch like that of our travelers. The bar has various signature cocktail preparations which can be enjoyed in our large bar or in any of our common areas. Our breakfast buffet has the Remota seal "Homemade bakery" The souvenir store has products from artisans, local entrepreneurs, products made from characteristic Chilean materials and a wide range of Remota souvenirs. It has ample private parking.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 twin beds
1 queen bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.7
Cleanliness
9.3
Comfort
9.1
Value for money
8.1
Location
8.9
Free Wifi
7.0
Low score for Puerto Natales
Select topics to read reviews:

Guests who stayed here loved

  • M
    Brazil Brazil
    They were so kind to us. I made a request that they could not achieve, so they made us a very nice surprise and gift. Amazing place and staff
  • Sebastian
    United States of America United States of America
    Everyone was super friendly especially Pedro the bartender. The restaurant was exceptional definitely more than what i was expecting
  • Katherine
    United States of America United States of America
    Everything was super clean, great breakfast. Comfy bed, good size room, good shower pressure
  • Cynthia
    Chile Chile
    The restaurant was excellent! The bed was comfortable and we enjoyed our stay. We didn't get a chance to use the pool or the spa, but they looked amazing. The architecture was very interesting - we loved all the raw edge wood and the shelves...
  • Patricia
    United States of America United States of America
    Very unique design, modern, clean, great location.
  • Desiree
    Mexico Mexico
    The size of the rooms and the food. Food was amazing
  • Georgia
    United States of America United States of America
    Beautiful hotel a little outside the centre of Puerto Natales (quick and cheap taxi in). Lovely pool / spa area and large, spacious and light rooms. Breakfast great.
  • Sarah
    Australia Australia
    Stunning property and view. We were only here for one night but wished we could have stayed longer. Restaurant was lovely, great dining experience.
  • Dominik
    Switzerland Switzerland
    Nice hotel with a great architecture. Personal and food (breakfast, dinner) is very good too!
  • Karla
    Dominican Republic Dominican Republic
    The Hotel was perfect after coming back from the W-track. The breakfast was really good and they had a lot of food options. The beds were super comfortable and the rooms were vary spacious and clean. It’s a a couple of minutes outside of puerto...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • I'd like a refundable room. .

    Hello, you can check for refundable and non-refundable options.
    Answered on 24 May 2024
  • Hello. Is there any option to reserve a free cancellation option, that requires payment upon arrival? Thank you

    Hello! All the reservations require full payment before arrival.
    Answered on 26 July 2024

Hotel area info

Restaurants
1 Restaurant On Site

  • Remota
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Remota
Great facilities! Review score, 8.7

Most popular amenities
  • Indoor swimming pool
  • Free Wifi
  • Free parking
  • Spa
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Laundry
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
  • Landmark view
  • Mountain view
  • View
Outdoors
  • Garden
Room Amenities
  • Socket near the bed
Activities
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Hiking
    Additional chargeOff-site
Media & Technology
  • Telephone
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Bar
Internet
Wifi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
Entertainment & Family Services
  • Board games/Puzzles
  • Board games/puzzles
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Safe
General
  • Shuttle service
    Additional charge
  • Smoke-free property
  • Heating
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Indoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Infinity pool
  • Heated pool
Spa
  • Full-body massage
  • Neck massage
  • Back massage
  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna
Languages Spoken
  • English
  • Spanish

House rules
Remota takes special requests – add in the next step!

Check-in
From 3:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
4 - 14 years
Extra bed upon request
$160 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubRed CompraCash

The fine print
Must-know information for guests at this property

Foreign business travelers who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Remota of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Remota

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Remota is from 3:00 PM, and check-out is until 12:00 PM.

  • Remota has 1 restaurant:

    • Remota
  • Remota is 1.3 miles from the center of Puerto Natales. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Remota may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Remota include:

    • Twin
    • Double
  • Guests staying at Remota can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Remota offers the following activities/services (charges may apply):

    • Spa
    • Sauna
    • Massage
    • Hiking
    • Bike tours
    • Full-body massage
    • Walking tours
    • Back massage
    • Swimming pool
    • Spa facilities
    • Neck massage
  • Yes, Remota is popular with guests booking family stays.