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Situated just 20 km from Nuestra Señora de los Dolores Church, Refugio Ballena Hostel provides accommodation in Castro with access to a garden, a terrace, as well as a shared kitchen. The property has garden and city views, and is 1.4 km from Sabanilla Beach. The accommodation features airport transfers, while a bicycle rental service is also available. The units have a fully equipped kitchen with dining area, a microwave, kettle, and a fridge. Every unit is equipped with a coffee machine, a shared bathroom and free WiFi, while certain rooms come with a patio and some have sea views. All units have bed linen. À la carte and American breakfast options with local specialities, fruits and cheese are available each morning. Sightseeing tours are available around the property. Guests can also relax in the shared lounge area. Nuestra Señora del Rosario de Chonchi Church is 20 km from the guest house, while Church of San Francisco is 1 km from the property. Mocopulli Airport is 20 km away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Castro, this property has an excellent location score of 9.5

Breakfast info

Vegetarian, American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
1 single bed
1 single bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.7
Cleanliness
9.9
Comfort
9.8
Value for money
9.7
Location
9.5
Free WiFi
8.1
High score for Castro

Select topics to read reviews:

Guests who stayed here loved

  • Giuliana
    Chile Chile
    The hosts were very helpful and kept the place in a really good condition. The kitchen was fully equipped, and staying there was really enjoyable. They did recycling (really important for me). :). Love it. Highly recommended.
  • Leila
    Switzerland Switzerland
    The hosts were amazing. They trie to give you the best experience possible and know a lot of contacts to organise tours. It felt like a home away from home.
  • Vanessa
    Chile Chile
    It was perfect, from the cozy vibes of the house, the cleanliness and the attention of the house. The bed was comfy,there is availability to use the kitchen wherever you want and it is nearby to restaurants and the city center in a very quiet...
  • S
    Sanin
    United States United States
    The beds have warmers. Very good for the winter time in June. The hosts helped me plan my trip tot the Patagonia. Marco recommended bus companies, let me use his phone to contact tour guides, and drove me at 5 am to the bus station. Most out going...
  • Yu
    Taiwan Taiwan
    The hosts are so nice and welcoming, the bathrooms are clean, the kitchen is spacious and well-organized, and fast response is a plus. Did spend a wonderful night here. I highly recommend to other backpackers!
  • E
    Emma
    Chile Chile
    Excelente lugar para descansar. Todo muy limpio y acogedor. Su ubicación es cercana al centro de castro e ideal para vivir la ciudad a pie. Por otra parte, también destacamos la hospitalidad de los anfitriones quienes nos hicieron sentir muy...
  • A
    Almendra
    Chile Chile
    Excelente hostal! Fran y Marco muy acogedores y dispuestos a ayudar con tips de viajes y destinos El hostal impecable en todo momento 10/10
  • Donielle
    United States United States
    The place is so clean and updated. The kitchen has everything you need. And the owners are around all the time with amazing recommendations for the island.
  • Nana
    Japan Japan
    It would be one of the best hostels in Latin America. Nice owners have information on tourism and transportation. Very cozy like home.
  • Luciana
    Argentina Argentina
    Hermoso lugar para quedarse en Castro y también para desde allí recorrer Chiloe. Fran y Marcos son excelentes anfitriones desde que llegas te cuentan de la Isla, te orientan y brindan recomendaciones valiosas para poder aprovechar al máximo tus...

Property surroundings

Facilities of Refugio Ballena Hostel
Great facilities! Review score, 9.7

Most popular facilities

  • Airport shuttle
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Toilet
  • Shared bathroom
  • Hairdryer
  • Shower

Bedroom

  • Linen

View

  • View

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Kitchen

  • Shared kitchen
  • Dining table
  • Coffee machine
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. No extra charges.

Activities

  • Bicycle rental
    Additional charge
  • Hiking
    Additional charge

Living Area

  • Dining area

Food & Drink

  • Tea/Coffee maker

Internet
Fast free WiFi 252 Mbps. Suitable for streaming 4K content and making video calls on multiple devices. Speed test carried out by the host.

Parking
No parking available.

Reception services

  • Invoice provided
  • Luggage storage
    Additional charge
  • Tour desk

Entertainment and family services

  • Books, DVDs, or music for children
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
    Additional charge
  • Trouser press
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • Key access

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Languages spoken

  • Spanish

House rules
Refugio Ballena Hostel takes special requests - add in the next step!

Check-in
From 15:00 to 20:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 23:30 and 05:00
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Accepted payment methods
VisaMastercardRed CompraCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 08:00.

The fine print
Need-to-know information for guests at this property

Please inform Refugio Ballena Hostel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Refugio Ballena Hostel

  • Check-in at Refugio Ballena Hostel is from 15:00, and check-out is until 10:00.

  • Refugio Ballena Hostel offers the following activities / services (charges may apply):

    • Hiking
    • Bicycle rental
  • Room options at Refugio Ballena Hostel include:

    • Double
    • Single
    • Bed in Dormitory
  • The prices at Refugio Ballena Hostel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Refugio Ballena Hostel is 750 yards from the centre of Castro. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is just 0.7 miles from Refugio Ballena Hostel. All distances are measured in straight lines. Actual travel distances may vary.