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We are the best choice to visit Torres del Paine and all the attractions that Patagonia has to offer Enjoy the best experience in the Chilean Patagonia with excellent service, spacious and comfortable rooms and a lounge service with the best view of the sea and the Patagonian Mountains. Hotel Costaustralis in Puerto Natales is the ideal choice from which to know the many attractions of Patagonia and Torres del Paine National Park. We are located in the heart of Puerto Natales, steps away from all the gastronomic, cultural and entertainment services that our charming city has to offer.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Puerto Natales, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
3 twin beds
2 twin beds
2 twin beds
1 queen bed
1 twin bed
Bedroom
1 queen bed
Living room
1 sofa bed
Standard Quadruple Room
4 twin beds
or
2 twin beds
and
2 full beds
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Guest reviews

Categories:

Staff
8.9
Facilities
8.5
Cleanliness
9.0
Comfort
9.0
Value for money
8.2
Location
9.6
Free Wifi
8.0

Select topics to read reviews:

Guests who stayed here loved

  • Reguna
    United States United States
    Great location. Clean rooms . Very nice view from sea facing room. 24 hr service. Very responsive.
  • Penny
    United States United States
    Location, beds and pillows were so comfortable. Ocean view was amazing! Staff was so sweet and welcoming!
  • Bhandal
    United States United States
    Breakfast was excellent ordered thy had a chef to make custom scrambled eggs. The view from room was great; Bathrooms and rooms updated. Would be great if they updated the upholstery in the lounge area. Overall a good place to stay
  • Jennifer
    United States United States
    Clean and lovely, the staff was amazing, the room was clean and comfortable! The breakfast was the perfect with an omelet station and fresh bread and juice!
  • Astrid
    Norway Norway
    The location - the style - elegant - warm - beautiful view
  • Emmanuel
    Chile Chile
    Facilities were very well cleaned and maintained. Loved the detail for our anniversary.
  • Mandy
    United States United States
    Amazing location and we got a suite which was amazing!! The price was unbeatable. The views from the room were so beautiful! Breakfast was great and love that it was early. Great location.
  • Mandy
    United States United States
    The views were spectacular and the staff were great especially Francisco and Paula. They were so patient and helpful. The dinner was amazing! Compliments to their chef.
  • Elmy
    United States United States
    Reception staff was super helpful, patient, and kind. Breakfast is awesome there! Beautiful hotel and the lobby area is amazing! It's huge with plenty of seats facing the ocean.
  • Lawrence
    United States United States
    Great staff Very good breakfast Perfect location

Hotel area info

Restaurants
1 Restaurant On Site

  • Café Costa
    • Cuisine
      American • Italian • Mexican • Pizza • Local • International
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Kosher • Vegetarian • Vegan

Amenities of Hotel Costaustralis
Great facilities! Review score, 8.5

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Laundry
  • Facilities for disabled guests
  • Bar

Activities

  • Bicycle rental

Food & Drink

  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

    Services

    • Daily housekeeping
    • Baggage storage
    • Fax/Photocopying
    • Express check-in/out
    • Laundry
    • Business center
    • Airport shuttle
      Additional charge
    • 24-hour front desk
    • Meeting/Banquet facilities

    Safety & security

    • Fire extinguishers
    • Smoke alarms
    • Key card access
    • Safe

    General

    • Smoke-free property
    • Heating
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms

    Languages Spoken

    • English
    • Spanish

    House rules
    Hotel Costaustralis takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 12:00 AM
    Check-out
    From 1:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 6 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free
    6+ years
    Extra bed upon request
    $50 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubMaestroCash

    The fine print
    Must-know information for guests at this property

    From April-1 until October-5, the restaurant will only cater those guest who request meals in advance (prior to arrival). Please contact the property after you book in case you were interested in requesting any meals.

    --

    Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

    * This additional fee (IVA) is not included in the hotel rates and must be paid separately.

    FAQs about Hotel Costaustralis

    • Hotel Costaustralis is 1,800 feet from the center of Puerto Natales. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Costaustralis offers the following activities/services (charges may apply):

      • Bicycle rental
    • Room options at Hotel Costaustralis include:

      • Triple
      • Twin
      • Double
      • Single
      • Suite
      • Quad
    • Hotel Costaustralis has 1 restaurant:

      • Café Costa
    • Guests staying at Hotel Costaustralis can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

      Breakfast option(s) include:

      • Buffet
    • The prices at Hotel Costaustralis may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, Hotel Costaustralis is popular with guests booking family stays.

    • Check-in at Hotel Costaustralis is from 3:00 PM, and check-out is until 12:00 PM.